Virginia Beach, Virginia, United States · On-site
Job Title: Front Desk Clerk Location: Hampton Inn Virginia Beach Oceanfront South Reports to: Assistant General Manager Basic Purpose: The Front Desk Clerk is responsible for providing professional and courteous service …
Skills: Customer Service, Night Audit, Property Management Systems, Financial Reconciliation, Guest Relations
Virginia Beach, Virginia, United States · On-site
$18/hr–$22/hr
Job Summary: The Restaurant Supervisor will oversee the daily operations of the restaurant and lead property banquet services. In addition to ensuring a positive dining experience for restaurant guests, this individual w…
Skills: Supervisory Skills, Leadership, Customer Service, Banquet Management, Event Planning
Ocean City, Maryland, United States · On-site
$19/hr–$21/hr
Job Title: Starbucks Shift Supervisor Location: 17th St Starbucks, Ocean City Basic Purpose: The Starbucks Shift Supervisor is responsible for supporting daily store operations by leading a team of baristas, ensuring a c…
Skills: Leadership, Supervisory skills, Customer service, Interpersonal communication, Time management
Ocean City, Maryland, United States · On-site
$15/hr–$18/hr
Duties/Responsibilities: Prepares and serves hot and cold beverages to patrons, such as coffee, blended coffee, and tea; correctly customizes orders as requested.Describes product details to customers.Receives and proces…
Skills: Verbal Communication, Written Communication, Safe Food Handling, Sanitation Practices, Multitasking
Virginia Beach, Virginia, United States · On-site
Job Title: Front Desk Clerk & Night Audit Location: Holiday Inn & Suites Virginia Beach – North Beach Reports to: Assistant General Manager Basic Purpose: The Front Desk Clerk & Night Auditor is responsible for providing…
Skills: Customer Service, Night Audit, Front Desk Operations, Financial Reconciliation, Property Management Systems
Ocean City, Maryland, United States · On-site
$18/hr–$22/hr
Job Title: Restaurant Supervisor Location: DoubleTree – Marlin Moon Reports to: Food & Beverage Director Basic Purpose: The Restaurant Supervisor is responsible for overseeing daily front-of-house operations at Marlin Mo…
Skills: Leadership, Guest Engagement, Customer Service, Time Management, POS Systems
Ocean City, Maryland, United States · On-site
Basic Purpose: The Office Coordinator is responsible for supporting the daily operations of the corporate office by providing front desk reception, administrative assistance, and office management services. This position…
Skills: Microsoft 365, Office Management, Administrative Support, Customer Service, Calendar Management
Virginia Beach, Virginia, United States · On-site
$15/hr–$16/hr
Position Overview We are looking for a reliable and hardworking dishwasher to join our cafe team. The dishwasher plays a key role in maintaining cleanliness, hygiene, and smooth kitchen operations by ensuring all dishes,…
Skills: Dishwashing, Sanitization, Kitchen Maintenance, Time Management, Attention To Detail
Virginia Beach, Virginia, United States · On-site
$15/hr–$18/hr
Position Overview We are looking for an efficient and positive line cook to join our team. You will be responsible for maintaining an organized and clean workstation, and able to provide consistent quality on all orders …
Skills: Food Preparation, Recipe Execution, Station Management, Inventory Management, FIFO Methods
Virginia Beach, Virginia, United States · On-site
$15/hr–$16/hr
Position Overview We are looking for a dedicated and energetic baristas to join our team! This role involves preparing high-quality beverages, providing excellent customer service, and supporting overall cafe operations.…
Skills: Beverage Preparation, Customer Service, Cashiering, POS Operation, Food Expediting
Virginia Beach, Virginia, United States · On-site
$17/hr–$18/hr
Position Overview We are looking for a thorough and communicative keyholder to help lead our team. You will aid the Assistant Cafe Manager in overseeing daily operations, motivating staff, and driving sales. The ideal ca…
Skills: Leadership, Communication, Math, Espresso Machine Operation, POS Systems
Virginia Beach, Virginia, United States · On-site
$19/hr–$21/hr
Position Overview We are looking for a dedicated and energetic Assistant Café Manager to lead our team. You will assist the Cafe Manager in overseeing daily operations, motivating staff, and driving sales. The ideal cand…
Skills: Leadership, Staff Training, Inventory Management, Cash Handling, Scheduling
Corolla, North Carolina, United States · On-site
This position is available at Hampton Inn & Suites Outer Banks – Corolla Front Desk Clerk Responsibilities: Perform all check-in and check-out tasks.Manage online and phone reservations.Inform customers about payment met…
Skills: Guest Relations, Night Audit, Reservation Management, Financial Reconciliation, Customer Service
Jacksonville Beach, Florida, United States · On-site
$15/hr–$18/hr
Job Summary: The Night Auditor is responsible for verifying that all revenue and expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail. They'll also ch…
Skills: Customer service, Bookkeeping, Data entry, Accounting, Word processing
Jacksonville Beach, Florida, United States · On-site
$15/hr–$18/hr
Front Desk Clerk Responsibilities: Perform all check-in and check-out tasks.Manage online and phone reservations.Inform customers about payment methods and verify their credit card data.Register guests collecting necessa…
Skills: Check-in and Check-out, Reservation Management, Customer Service, Communication, Organization
Corolla, North Carolina, United States · On-site
This position is available at Hampton Inn & Suites Outer Banks – Corolla Hskp Houseman Responsibilities: Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.Cleans room…
Skills: Vacuuming, Carpet Cleaning, Furniture Polishing, Linen Management, Waste Removal
Corolla, North Carolina, United States · On-site
This position is available at Hampton Inn & Suites Outer Banks – Corolla Maintenance Engineer Responsibilities: Give responses to all visitors in an effective and prompt manner.Keep all mechanical areas in a neat and ord…
Skills: Preventative Maintenance, Plumbing, Mechanical Repair, Electronics, Energy Management Systems
Corolla, North Carolina, United States · On-site
$15/hr–$17/hr
This position is available at Hampton Inn & Suites Outer Banks – Corolla Room Attendant Responsibilities: Performs cleaning duties in all guest areas and back of house.Consistently offers professional, friendly, and enga…
Skills: Cleaning, Guest Service, Inventory Management, Communication, Organization
Corolla, North Carolina, United States · On-site
This position is available at Hampton Inn & Suites Outer Banks – Corolla Schedule: 6a-1p or until after service is finished. Breakfast Attendant Responsibilities: Preparing for, setting up, and disassembling the buffetEn…
Skills: Buffet Setup, Guest Relations, Food Safety, Inventory Management, Sanitization
Ocean City, Maryland, United States · On-site
$17/hr–$24/hr
Located in one of the most geographically unique settings in Ocean City, The Wedge offers an elevated coastal dining experience with panoramic views of the ocean, bay, and Assateague Island. Guests enjoy thoughtfully cra…
Skills: Food Preparation, Grilling, Frying, Sautéing, Food Sanitation
Virginia Beach, Virginia, United States • On-site
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Manage daily front desk operations including guest check-ins, check-outs, and reservation management. Perform night audit duties such as balancing daily transactions and preparing financial reports for management.
Requires a high school diploma and previous experience in a hospitality or customer service role. Proficiency with hotel management systems and basic financial reconciliation knowledge is preferred.
Job Title: Front Desk Clerk Location: Hampton Inn Virginia Beach Oceanfront South
Reports to: Assistant General Manager
Basic Purpose:
The Front Desk Clerk is responsible for providing professional and courteous service to guests while managing the daily operations of the hotel front desk during both daytime and overnight shifts. This role serves as a primary point of contact for guests and is responsible for check-in and check-out procedures, managing reservations, addressing guest inquiries, and maintaining accurate records of bookings and payments.
In addition, the role performs night audit responsibilities, including balancing daily transactions, reconciling financial reports, completing end-of-day system procedures, and preparing operational reports for management. The Front Desk Clerk & Night Auditor plays a key role in creating a welcoming guest experience while ensuring accurate financial reporting and smooth overnight hotel operations.
Essential Functions:
1. Greet and welcome guests upon arrival and complete check-in and check-out procedures in accordance with hotel standards.
2. Register guests by collecting and verifying necessary information including contact details, identification, and payment information.
3. Manage online, phone, and in-person reservations, ensuring accurate entry into the property management system.
4. Inform guests about available rooms, hotel rates, amenities, and property services.
5. Verify guest payment methods and process transactions in accordance with hotel policies.
6. Maintain accurate and up-to-date records of reservations, room assignments, and payments.
7. Respond promptly and professionally to guest inquiries, requests, and complaints.
8. Coordinate with housekeeping to ensure rooms are clean, ready, and properly prepared for arriving guests.
9. Confirm group reservations and assist with arrangements for group arrivals, events, or VIP guests.
10. Promote and upsell hotel services, amenities, and facilities when appropriate.
11. Perform night audit responsibilities, including balancing daily transactions and reconciling guest accounts.
12. Complete end-of-day financial procedures and ensure all hotel systems and accounts are properly updated.
13. Prepare and distribute daily audit and operational reports for management review.
14. Monitor hotel activity during overnight shifts and address any guest concerns or operational issues.
15. Assist late-night guests with check-ins, check-outs, and inquiries.
16. Follow front office policies and procedures to ensure smooth daily and overnight operations.
17. Perform additional duties as assigned.
Education:
High school diploma or equivalent required; coursework or a degree in hospitality, tourism, or hotel management preferred.
Experience:
1. Previous experience as a hotel front desk agent, night auditor, receptionist, or similar customer service role preferred.
2. Experience working with hotel reservation systems such as Cloudbeds, RoomKeyPMS, or similar property management systems preferred.
3. Familiarity with online travel and booking platforms such as Booking.com and TripAdvisor preferred.
4. Experience providing customer service in a hospitality or service-oriented environment.
5. Basic knowledge of financial reconciliation or night audit procedures preferred.
Skills & Abilities:
1. Strong customer service orientation and commitment to guest satisfaction.
2. Excellent communication and interpersonal skills.
3. Strong organizational and multitasking abilities in a fast-paced environment.
4. Ability to handle guest concerns and resolve issues in a professional and courteous manner.
5. Attention to detail and ability to maintain accurate records and transactions.
6. Ability to work independently while collaborating effectively with other departments.
7. Basic computer proficiency and ability to learn hotel management systems.
8. Professional appearance and demeanor when interacting with guests and team members.
No. of Employees Supervised:
None
Travel Required:
Minimal travel required; occasional travel may occur for training or support of property projects.
Hours Required:
This position requires a flexible schedule based on operational needs. Hours may include evenings, weekends, holidays, and emergency response situations.
Physical Requirements:
This role requires the ability to stand for extended periods of time, up to eight hours per shift. Must be able to walk, reach, bend, and stoop as needed to complete daily tasks. The position requires frequent use of hands for repetitive motions such as typing and phone use. Must be able to lift and carry up to 25 pounds occasionally, including assisting with luggage or handling packages. Clear verbal communication in person and over the phone is required.
Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.
We design & administer HRA, FSA, & HSA 's for your business' needs. Award-winning service with 40+ years experience.
Established in 1985, The Harrison Group is a leading third party administrator of Health Reimbursements, Flexible Spending Accounts and Health Savings Accounts. A trusted advisor, they specialize in ways to save their clients’ money and deliver reliable, unprecedented personal service and support to employers and plan participants. Using advanced technology, The Harrison Group’s software can provide a 100 percent paperless administration experience to employers and plan participants resulting in added convenience, efficiency and value. The Harrison Group’s mission is to provide exceptional custom-designed benefit plans that are flexible and responsive, and allow their clients to offer their employees the best possible benefit plans and solutions. Specialties Consolidated HRA/FSA/HSA Debit Card Platform - accompanied by specialized consulting services including: Section 125 Cafeteria Plans, Health Reimbursement Arrangements (HRAs) Health Savings Accounts (HSAs), Section 132 Transportation Plans, Non-Discrimination Testing and Form 5500 preparation.
Offices: 3 Raymond Drive, Suite 201, Havertown, PA 19083, US
We design & administer HRA, FSA, & HSA 's for your business' needs. Award-winning service with 40+ years experience.
Established in 1985, The Harrison Group is a leading third party administrator of Health Reimbursements, Flexible Spending Accounts and Health Savings Accounts. A trusted advisor, they specialize in ways to save their clients’ money and deliver reliable, unprecedented personal service and support to employers and plan participants. Using advanced technology, The Harrison Group’s software can provide a 100 percent paperless administration experience to employers and plan participants resulting in added convenience, efficiency and value. The Harrison Group’s mission is to provide exceptional custom-designed benefit plans that are flexible and responsive, and allow their clients to offer their employees the best possible benefit plans and solutions. Specialties Consolidated HRA/FSA/HSA Debit Card Platform - accompanied by specialized consulting services including: Section 125 Cafeteria Plans, Health Reimbursement Arrangements (HRAs) Health Savings Accounts (HSAs), Section 132 Transportation Plans, Non-Discrimination Testing and Form 5500 preparation.
Offices: 3 Raymond Drive, Suite 201, Havertown, PA 19083, US
