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Jobs at The Connection Contact Center (Now Hiring) — 28 open

The Connection Contact Center logoThe Connection Contact Center

Office Support Staff - Center for Behavioral Health (Norwich)

Norwich, Connecticut, United States · On-site

$22/hr–$22/hr

Mid level

Job DetailsJob Location: Norwich location - Norwich, CT 06360Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $22.00 - $22.00 HourlyJob Shift: First ShiftJob Category: Administration and SupportPositio…

Skills: Clerical Support, Secretarial Skills, Case Management, Front Desk Support, Risk Assessment

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Case Manager 1 - Roger Sherman House (New Haven)

New Haven, Connecticut, United States · On-site

$22/hr–$22/hr

Mid level

Job DetailsJob Location: 48 Howe Street New Haven Inc - New Haven, CT 06511Position Type: Full TimeEducation Level: Some Post-SecondarySalary Range: $22.00 - $22.00 HourlyJob Shift: First ShiftJob Category: Case Manageme…

Skills: Case Management, Job Development, Crisis Intervention, Client-Centered Approach, Strengths-Based Approach

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Residential Aide - Cochegan House (Uncasville)

Montville, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 976 Norwich Turnpike Cochegan - Uncasville, CT 06382Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: Third ShiftJob Category: Residential Aid…

Skills: Case Management, Job Readiness, Substance Abuse Education, Mental Health Education, Client-Centered Approach

The Connection Contact Center logoThe Connection Contact Center

Case Manager 1 - Roger Sherman House (New Haven)

New Haven, Connecticut, United States · On-site

$22/hr–$22/hr

Mid level

Job DetailsJob Location: 48 Howe Street New Haven Inc - New Haven, CT 06511Position Type: Full TimeEducation Level: Some Post-SecondarySalary Range: $22.00 - $22.00 HourlyJob Shift: First ShiftJob Category: Case Manageme…

Skills: Case Management, Job Development, Crisis Intervention, Client-Centered Approach, Strengths-Based Approach

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Cornerstone (New Haven)

New Haven, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: Dwight Street New Haven - New Haven, CT 06511Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: Second ShiftJob Category: Residential AidePosit…

Skills: Direct Client Care, Crisis Intervention, Behavioral Health Support, Patient Safety, Activities Of Daily Living

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Cochegan House (Uncasville)

Montville, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 976 Norwich Turnpike Cochegan - Uncasville, CT 06382Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: First ShiftJob Category: Residential Aid…

Skills: Case Management, Job Readiness, Substance Abuse Education, Mental Health Education, Client-Centered Approach

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Women's Rise (New Haven)

New Haven, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 48 Howe Street New Haven Inc - New Haven, CT 06511Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: Third ShiftPosition: Residential Aide Prog…

Skills: Client-Centered Approach, Strengths-Based Approach, Crisis Intervention, Case Management, Supervision

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Cochegan House (Uncasville)

Montville, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 976 Norwich Turnpike Cochegan - Uncasville, CT 06382Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: Second ShiftJob Category: Residential Ai…

Skills: Case Management, Job Readiness, Substance Abuse Education, Mental Health Education, Client-Centered Approach

The Connection Contact Center logoThe Connection Contact Center

Vocational Specialist - SHF (Norwich)

Norwich, Connecticut, United States · On-site

$24/hr–$24/hr

Mid level

Job DetailsJob Location: Norwich location - Norwich, CT 06360Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $24.04 - $24.04 SalaryJob Shift: First ShiftPosition: Vocational Specialist Program: Suppor…

Skills: Case Management, Vocational Support, Employment Networking, Client Advocacy, Career Counseling

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Cochegan House (Uncasville)

Montville, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 976 Norwich Turnpike Cochegan - Uncasville, CT 06382Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: Third ShiftJob Category: Residential Aid…

Skills: Case Management, Job Readiness, Substance Abuse Education, Mental Health Education, Client-Centered Approach

The Connection Contact Center logoThe Connection Contact Center

Case Manager 1 - Women's Rise (New Haven)

New Haven, Connecticut, United States · On-site

$22/hr–$22/hr

Mid level

Job DetailsJob Location: 48 Howe Street New Haven Inc - New Haven, CT 06511Position Type: Full TimeEducation Level: Some Post-SecondarySalary Range: $22.00 - $22.00 HourlyJob Shift: Second ShiftPosition: Case Manager 1 P…

Skills: Case Management, Job Development, Crisis Intervention, Client-Centered Approach, Strengths-Based Approach

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Women's Rise (New Haven)

New Haven, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 48 Howe Street New Haven Inc - New Haven, CT 06511Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: First ShiftPosition: Residential Aide Prog…

Skills: Case Management, Job Readiness, Substance Abuse Education, Mental Health Education, Client-Centered Approach

The Connection Contact Center logoThe Connection Contact Center

Case Manager 2 - Pendelton House (New Haven)

New Haven, Connecticut, United States · On-site

$22/hr–$22/hr

Mid level

Job DetailsJob Location: 48 Howe Street New Haven Inc - New Haven, CT 06511Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $22.00 - $22.00 HourlyJob Shift: First ShiftJob Category: Case ManagementTitl…

Skills: Case Management, Intake Assessments, Care Plan Development, Client Care, Crisis Intervention

The Connection Contact Center logoThe Connection Contact Center

Clinical Supervisor - CTPSB (Forensic Program) - Danielson, Manchester, New London, Norwich, Waterbury & Willimantic

Middletown, Connecticut, United States · On-site

$82k–$82k/yr

Mid level

Job DetailsJob Location: Roscommon Inc - Middletown, CT 06457Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $82,000.00 - $82,000.00 SalaryJob Shift: First ShiftProgram Summary: CTPSB provides commu…

Skills: Clinical Supervision, Operational Management, Case Management, Rehabilitation, Community Justice

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - January Center (Uncasville)

Montville, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 984 Norwich Turnpike JC - Uncasville, CT 06382Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: Second ShiftJob Category: Residential AidePosi…

Skills: Client-Centered Approach, Strengths-Based Approach, Crisis Intervention, Case Management, Boundary Setting

The Connection Contact Center logoThe Connection Contact Center

Bilingual Therapist - CTPSB (Forensic Program) - Middletown

Middletown, Connecticut, United States · On-site

$67k–$67k/yr

Mid level

Job DetailsJob Location: Roscommon Inc - Middletown, CT 06457Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $67,000.00 - $67,000.00 Salary/yearJob Shift: First ShiftPosition: Bilingual Therapist Pr…

Skills: Bilingual Spanish, Outpatient Treatment, Behavioral Health, Case Management, Crisis Intervention

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Therapist - CTPSB (Forensic Program) - Waterbury

Middletown, Connecticut, United States · On-site

$65k–$65k/yr

Mid level

Job DetailsJob Location: Roscommon Inc - Middletown, CT 06457Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $65,000.00 - $65,000.00 Salary/yearJob Shift: First ShiftPosition: Therapist Program: CTP…

Skills: Outpatient Treatment, Case Management, Behavioral Health, Crisis Intervention, Clinical Counseling

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Hogan House (Hartford)

West Hartford, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: 720 Prospect Avenue - Hartford, CT 06105Position Type: Part TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: First ShiftPosition: Residential Aide Program: Hogan…

Skills: Direct Client Care, Substance Abuse Treatment, Crisis Intervention, Patient Education, Case Management

The Connection Contact Center logoThe Connection Contact Center

Residential Aide - Connection House (Middletown)

Middletown, Connecticut, United States · On-site

$20/hr–$20/hr

Mid level

Job DetailsJob Location: Liberty Street Middletown - Middletown, CT 06457Position Type: Full TimeEducation Level: High School/GEDSalary Range: $20.00 - $20.00 HourlyJob Shift: First ShiftJob Category: Residential AidePos…

Skills: Client-Centered Approach, Strengths-Based Approach, Crisis Intervention, Case Management, Supervision

The Connection Contact Center logoThe Connection Contact Center

Case Manager 2 - START (Hartford)

Hartford, Connecticut, United States · On-site

$22/hr–$22/hr

Mid level

Job DetailsJob Location: 1010 Wethersfield Ave, Hartford, CT - Hartford, CT 06114Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $22.00 - $22.00 HourlyJob Shift: First ShiftJob Category: Case Manageme…

Skills: Case Management, Intake Assessment, Trauma-Informed Care, Crisis Intervention, Service Planning

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Showing 1–20 of 28

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Office Support Staff - Center for Behavioral Health (Norwich)

The Connection Contact Center

Norwich, Connecticut, United States • On-site

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Mid level

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  • $22/hr–$22/hr
  • Full-time
  • associate degree
  • Medical insurance, Dental insurance, Vision insurance, 403(b) retirement plan with employer matching, Short term disability insurance, Long term disability insurance
  • Posted 5d ago
  • Apply by Jul 31
  • ~40 hrs/week

Responsibilities

Provide advanced clerical, secretarial, and front desk support within a community-based outpatient treatment setting. Responsibilities include performing risk/need assessments, coordinating case management with community resources, and assisting clients with benefit enrollment.

Requirements

Candidates must possess an Associate's Degree and at least 2 years of related experience. A valid driver's license and a commitment to regular, predictable attendance are also required.

Full job description

Job DetailsJob Location: Norwich location - Norwich, CT 06360Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $22.00 - $22.00 HourlyJob Shift: First ShiftJob Category: Administration and SupportPosition: Office Support Staff

Program: Center for Behavioral Health

Location: Norwich

Salary: $22.00/hour

Schedule: Full time, 1st shift, 40 hours, Monday-Friday

Are you looking for an opportunity to make changes in peoples’ lives? The Connection Center for Behavioral Health has openings for Office Support Staff who will provide essential outpatient services for families and adults facing the challenges of mental health and substance use.

Program Summary

The Office Support Staff position is a non-clinical position that provides advanced clerical, secretarial, case management and front desk support. In addition to front office support functions, the Office Support Staff supports other team members in the treatment of adults recovering from mental health and/or substance abuse disorders, in community-based outpatient treatment setting. This includes: providing risk/need assessments; coordination and case management with treatment providers and community resources; assisting with enrolling clients in entitlement benefits; client engagement and retention in clinical services; and data entry.

If you are interested in helping people make a change, come join a team of dedicated and innovative change makers at The Connection Center for Behavioral Health.

Requirements

Associate’s Degree

2+ years related experience

Valid Driver’s License

Regular and predictable attendance is required

Orientation

If selected for employment with The Connection, newly hired employees will be required to attend a mandatory New Hire Orientation that will be scheduled upon hire.

Benefits

Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
403(b) retirement plan with employer matching contribution
Company paid short and long term disability and life insurance with full time employment
Paid time off (vacation, personal and sick) with full time employment
12 paid holidays

The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness, mental illness, substance use, improving child welfare and community justice rehabilitation. For additional information, visit www.theconnectioninc.org.
Qualifications

Related keywords

Behavioral HealthMental HealthSubstance Use DisordersOutpatient ServicesCase ManagementHuman ServicesCommunity DevelopmentClerical SupportFront OfficeClient Retention

About The Connection Contact Center

LinkedInVisit site

Inbound or outbound. Voice, email, or chat. We speak from Experience. Contact us to see what we can do for you.

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
1981
Headquarters
Bloomington, Minnesota
LinkedIn followers
2,630

For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwork, innovation, collaboration and growth, we create scalable, repeatable, and affordable call center solutions that challenge the status quo and deliver premium results. We're an extension of your company offering all the benefits of regular employees at a fraction of the cost of managing a team internally. We provide 24/7 live phone support for order processing, appointment setting, enrollment services, lead generation, customer service, technical support and more. Give us a call at (800) 883-5777 or check us out online at www.TheConnectionCC.com.

Offices: Bloomington, Minnesota, US · 11351 Rupp Drive, Burnsville, MN 55337, US · 111 West 2nd Street, Suite 5000, Jamestown, NY 14701, US · 1975 Harlem Road, Loves Park, IL 61111, US

BPO Call CenterProgram OptimizationCustomer ExperiencePerformance ElevationVoice of the CustomerBranded Call Center SolutionsVirtual ReceptionistCall Center TrainingDedicated & Shared TeamsWorkforce Management
View all jobs at The Connection Contact Center

About The Connection Contact Center

LinkedInVisit site

Inbound or outbound. Voice, email, or chat. We speak from Experience. Contact us to see what we can do for you.

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
1981
Headquarters
Bloomington, Minnesota
LinkedIn followers
2,630

For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwork, innovation, collaboration and growth, we create scalable, repeatable, and affordable call center solutions that challenge the status quo and deliver premium results. We're an extension of your company offering all the benefits of regular employees at a fraction of the cost of managing a team internally. We provide 24/7 live phone support for order processing, appointment setting, enrollment services, lead generation, customer service, technical support and more. Give us a call at (800) 883-5777 or check us out online at www.TheConnectionCC.com.

Offices: Bloomington, Minnesota, US · 11351 Rupp Drive, Burnsville, MN 55337, US · 111 West 2nd Street, Suite 5000, Jamestown, NY 14701, US · 1975 Harlem Road, Loves Park, IL 61111, US

BPO Call CenterProgram OptimizationCustomer ExperiencePerformance ElevationVoice of the CustomerBranded Call Center SolutionsVirtual ReceptionistCall Center TrainingDedicated & Shared TeamsWorkforce Management
View all jobs at The Connection Contact Center

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