Norwood, Massachusetts, United States · On-site
$24/hr–$28/hr
Job DetailsJob Location: Norwood Office - Norwood, MA 02062Position Type: Regular Full TimeEducation Level: High SchoolSalary Range: $24.00 - $28.00 HourlyTravel Percentage: NoneJob Shift: Full TimeJob Category: Customer…
Skills: Medical Billing, Claims Processing, Insurance Recovery, HIPAA Compliance, Coordination Of Benefits
Portsmouth, New Hampshire, United States · On-site
Job DetailsJob Location: Salem, NH or Portsmouth, NH - Salem/Portsmouth, NH 03079Job Shift: Full TimeJob Category: Customer Service/Support Complete employee Quality Monitoring reports and conduct sessions to review resu…
Skills: Quality Monitoring, Coaching, Call Center Operations, Performance Reporting, Customer Service Techniques
Norwood, Massachusetts, United States · On-site
$24/hr–$29/hr
Job DetailsJob Location: Norwood Office - Norwood, MA 02062Position Type: Regular Full TimeEducation Level: Associates or 2 Year DegreeSalary Range: $24.00 - $29.00 HourlyTravel Percentage: Up to 25%Job Shift: Full TimeJ…
Skills: PC Hardware Troubleshooting, Software Troubleshooting, Windows 10/11 Support, VPN Installation, TCP/IP Network Configuration
Santo Domingo, Distrito Nacional, Dominican Republic · On-site
Job DetailsJob Location: Santo Domingo Office - Santo Domingo, Distrito Nacional 10119Position Type: Regular Full TimeEducation Level: High SchoolJob Shift: Full TimeJob Category: Customer Service/SupportReview and analy…
Skills: Consumer Correspondence, Credit Bureau Disputes, E-Oscar, Bankruptcy Processing, FDCPA Compliance
Santo Domingo, Distrito Nacional, Dominican Republic · On-site
Job DetailsJob Location: Santo Domingo Office - Santo Domingo, Distrito Nacional 10119Job Shift: Full TimePOSITION SUMMARY: The Supervisor, Information Technology (IT) is a dedicated security position and is responsible …
Skills: IT Support, Team Leadership, Network Administration, System Administration, Desktop Support
Norwood, Massachusetts, United States · On-site
$50k–$70k/yr
Job DetailsJob Location: Norwood Office - Norwood, MA 02062Salary Range: $50,000.00 - $70,000.00 Salary/yearJob Shift: Full TimeThe Process Engineer provides assistance with the design, development, implementation and su…
Skills: Process Design, Data Flow Documentation, Reporting and Analysis, Auditing, Troubleshooting
Portsmouth, New Hampshire, United States · On-site
Job DetailsJob Location: Portsmouth Office - Portsmouth, NH 03801Position Type: Regular Full TimeEducation Level: Bachelors or 4 Year DegreeTravel Percentage: NegligibleJob Shift: Full TimeJob Category: Production Suppor…
Skills: Project Management, Technical Implementation, Project Planning, Stakeholder Communication, Workflow Documentation
Norwood, Massachusetts, United States · On-site
$60k–$65k/yr
Job DetailsJob Location: Norwood Office - Norwood, MA 02062Position Type: Regular Full TimeEducation Level: Bachelors or 4 Year DegreeSalary Range: $60,000.00 - $65,000.00 Salary/yearJob Shift: Full TimeJob Category: Cus…
Skills: Client Analysis, Customer Service, Written Communication, Verbal Communication, Problem Solving
Santo Domingo, Distrito Nacional, Dominican Republic · On-site
Job DetailsJob Location: Santo Domingo Office - Santo Domingo, Distrito Nacional 10119Job Shift: Full TimeJob Category: Customer Service/Support Complete employee Quality Monitoring reports and conduct sessions to review…
Skills: Quality Monitoring, Coaching, Call Center Operations, Performance Analysis, Customer Service Techniques
Norwood, Massachusetts, United States · On-site
$95k–$100k/yr
Job DetailsJob Location: Norwood Office - Norwood, MA 02062Salary Range: $95,000.00 - $100,000.00 SalaryJob Shift: Full TimePOSITION SUMMARY: The Systems Engineer is a dedicated security position responsible for managing…
Skills: Windows Active Directory, VMware ESX, vSphere, Microsoft Azure, AWS
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Responsible for processing commercial, governmental, and third-party liability medical claims to ensure maximum fee recovery for hospital clients. This includes investigating claims, negotiating payments, and maintaining HIPAA privacy standards while managing aged accounts receivable.
Requires a bachelor's degree in business or five years of directly related industry experience. Candidates should have strong technical knowledge of insurance coverages and experience with billing systems like EPIC, Cerner, or Meditech.
Job DetailsJob Location: Norwood Office - Norwood, MA 02062Position Type: Regular Full TimeEducation Level: High SchoolSalary Range: $24.00 - $28.00 HourlyTravel Percentage: NoneJob Shift: Full TimeJob Category: Customer Service/SupportInsurance Recovery Analysts are medical billers that are responsible for processing commercial, governmental and/or third-party liability (workmans compensation, general liability, and motor vehicle liability) medical claims. This position ensures that ClaimAssists clients (hospitals) recover the maximum allowable medical fees in the most timely, efficient, and confidential manner.
Investigates, negotiates, bills and follows-up for payment regarding first and third-party claims involving any and all coverages, liability, and legal issues.
Identifies viable payers, obtains IBs, UBs, HCFAs, correspondence, and medical records when necessary.
Maintains the highest level of privacy in accordance with HIPAA requirements and laws.
Works their inventory by route while maintaining an acceptable level of aged accounts receivable.
Contacts patients, payers, hospitals, attorneys, employers, and any other parties involved to collect the necessary information and ensure reimbursement for our client.
Recovers maximum dollars for the hospital through coordination of benefits in a timely manner.
Appeals claims when applicable.
Meets monthly company, team, and individual goals, and all deadlines set by the Team Lead and Manager, Operations.
Completes special projects, as requested.
Minimum of four (4) years of directly related industry experience.
Emdeon/ChangeHealthcare billing experience is a plus.
EPIC, CERNER and/or MEDITECH experience is a plus.
Experience working claims in multiple states is a plus.
Strong technical knowledge in one or more areas of commercial insurance, government insurance, workmans compensation, motor vehicle liability, general liability and claims processing systems.
Knowledge of medical and insurance terminology.
Knowledge of coordination of benefits.
Working knowledge of FACS (ClaimAssists host system) or comparable management software system.
Ability to speak confidently over the phone
Basic knowledge of Microsoft Excel and Word.
Ability to provide quality customer service to all parties.
Ability to work in a fast-paced environment
Demonstrated knowledge of state laws and insurance statutes.
Excellent interpersonal and verbal/written communications skills.
Highly motivated, self-starter, organized and detail-oriented.
Ability to work well individually, as well as part of a team.
Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.
Ability to maintain a predictable and consistent full-time work schedule.
Bachelors degree in business or related field.
Insurance Institute Certificate(s) highly desirable.
Five (5) years of directly related experience in lieu of degree.
The CCS Companies is an Equal Opportunity Employer
This document is considered CCS Proprietary and Confidential.
Qualifications
Providing business process outsourcing solutions to America's leading brands for over 50 years and counting!
The CCS organization provides expert solutions in the following focused specialties: • Credit Collection Services (CCS): CCS is widely recognized as one the nation’s largest and most successful collection firms. Since our inception, we have tirelessly focused our resources in providing the most professional “customer service approach” to debt recovery. This is largely the reason high-profile creditors utilize our services coast-to-coast. CCS offers seasoned solutions to the following industries; Banking, Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and Utilities. • Customer Contact Solutions (CCS): CCS is a complete multi-channel contact center, offering clients a “variable” versus fixed cost solution. We provide Automated Voice Messaging programs utilizing advanced text-to-speech technology and inbound/outbound IVR functionality, free to end user and SMS text messaging, e-mail, as well as live agent / on-shore call center solutions. • ClaimAssist (a division of the CCS Companies): ClaimAssist is one of America's largest revenue cycle management companies. We offer decades of experience servicing healthcare providers nationwide. We employ a dedicated team of experienced healthcare specialists who navigate the entanglements of the legal system to increase your reimbursement rates. We leverage proprietary system technology with industry best practices to ensure we achieve maximum reimbursement while identifying and appealing any short paid claims. To view our current job openings, please visit www.CCSCareers.com.
Offices: Norwood, Massachusetts, US · Portsmouth, NH, US · Salem , NH, US
Providing business process outsourcing solutions to America's leading brands for over 50 years and counting!
The CCS organization provides expert solutions in the following focused specialties: • Credit Collection Services (CCS): CCS is widely recognized as one the nation’s largest and most successful collection firms. Since our inception, we have tirelessly focused our resources in providing the most professional “customer service approach” to debt recovery. This is largely the reason high-profile creditors utilize our services coast-to-coast. CCS offers seasoned solutions to the following industries; Banking, Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and Utilities. • Customer Contact Solutions (CCS): CCS is a complete multi-channel contact center, offering clients a “variable” versus fixed cost solution. We provide Automated Voice Messaging programs utilizing advanced text-to-speech technology and inbound/outbound IVR functionality, free to end user and SMS text messaging, e-mail, as well as live agent / on-shore call center solutions. • ClaimAssist (a division of the CCS Companies): ClaimAssist is one of America's largest revenue cycle management companies. We offer decades of experience servicing healthcare providers nationwide. We employ a dedicated team of experienced healthcare specialists who navigate the entanglements of the legal system to increase your reimbursement rates. We leverage proprietary system technology with industry best practices to ensure we achieve maximum reimbursement while identifying and appealing any short paid claims. To view our current job openings, please visit www.CCSCareers.com.
Offices: Norwood, Massachusetts, US · Portsmouth, NH, US · Salem , NH, US
