Austin, Texas, United States · Remote Solely
Join our Claims team as a Claims Examiner, where you will play a key role in delivering exceptional service to policyholders throughout the claims process. In this role, you will investigate, evaluate, negotiate, and res…
Skills: Claims Investigation, Coverage Verification, Property Insurance Claims, Reserve Calculation, Damage Review
Austin, Texas, United States · Remote Solely
As an Underwriter, you'll play a key role in evaluating insurance risks and making coverage decisions that help protect our policyholders. Using your knowledge of insurance principles and underwriting practices, you'll r…
Skills: Underwriting, Risk Evaluation, Property and Casualty Insurance, Commercial Lines Underwriting, Customer Service
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Investigate, evaluate, and resolve low- to moderate-complexity property insurance claims while ensuring accuracy and customer satisfaction. Manage claim reserves, verify coverage, and communicate decisions professionally to policyholders.
Requires at least one year of experience in P&C Residential Property and an Associate degree or equivalent. A Texas Adjuster License or progress toward obtaining one is required.
Join our Claims team as a Claims Examiner, where you will play a key role in delivering exceptional service to policyholders throughout the claims process. In this role, you will investigate, evaluate, negotiate, and resolve property insurance claims with a focus on accuracy, efficiency, and customer satisfaction. Leveraging your knowledge of insurance principles and claims handling practices, you will make sound, independent decisions within established authority levels. This position is responsible for managing low- to moderate-complexity property claims while ensuring timely resolutions, cost-effective outcomes, and a positive customer experience.
ESSENTIAL FUNCTIONS: The following are the usual, BASIC, and essential functions of the Claims Examiner position. However, this job description does not preclude the performance of other duties by the incumbent. These functions are not to be construed as an exhaustive list of all responsibilities, duties, and skills required:
The Association offers a comprehensive and competitive benefits package designed to support both your professional success and personal well-being. A key highlight of our offering is a fully remote work environment, allowing you to contribute from home with no relocation required.
In addition to our benefits, Texas Windstorm Insurance Association fosters a collaborative and mission-driven work environment where employees are valued, supported, and encouraged to grow. Our teams work closely across departments, promoting transparency, innovation, and a shared commitment to serving our policyholders and communities.
Employees also enjoy:
We at Texas Windstorm Insurance Association (TWIA) recognize the great responsibility that comes with providing insurance that plays an essential role in the lives of many Texans. TWIA was created to give coastal Texans access to wind and hail property insurance when no other insurer will provide it. After Hurricane Celia in 1970, enough insurers were excluding wind and hail coverage from their coastal insurance policies that it gained the attention of the Texas Legislature. The Legislature found that “the provision of adequate windstorm and hail insurance was necessary to the economic welfare of Texas, and without that insurance, the orderly growth and development of the state would be severely impeded.” To provide this essential insurance, the Legislature created TWIA in 1971. Today, TWIA provides insurance in the 14 counties along the coast from Jefferson to Cameron County.
Offices: 4801 Southwest Parkway, Building 1, Suite 200, Austin, Texas 78735, US
We at Texas Windstorm Insurance Association (TWIA) recognize the great responsibility that comes with providing insurance that plays an essential role in the lives of many Texans. TWIA was created to give coastal Texans access to wind and hail property insurance when no other insurer will provide it. After Hurricane Celia in 1970, enough insurers were excluding wind and hail coverage from their coastal insurance policies that it gained the attention of the Texas Legislature. The Legislature found that “the provision of adequate windstorm and hail insurance was necessary to the economic welfare of Texas, and without that insurance, the orderly growth and development of the state would be severely impeded.” To provide this essential insurance, the Legislature created TWIA in 1971. Today, TWIA provides insurance in the 14 counties along the coast from Jefferson to Cameron County.
Offices: 4801 Southwest Parkway, Building 1, Suite 200, Austin, Texas 78735, US
