Irvine, California, United States · On-site
$24/hr–$25/hr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Customer Service, Client Support, Call Center Operations, CRM Software, Ticketing Systems
Irvine, California, United States · On-site
$18/hr–$20/hr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Pipeline Management, Client Engagement, CRM Navigation, Salesforce, Google Workspace
Irvine, California, United States · On-site
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Data Entry, Document Management, Tax Preparation Software, E-filing, CRM Management
Irvine, California, United States · On-site
$24/hr–$26/hr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Tax Investigation, CRM Management, Case Management, Power Of Attorney Processing, Client Relationship Management
Irvine, California, United States · On-site
$22/hr–$23/hr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Customer Service, Client Onboarding, Call Center Operations, Verbal Communication, Written Communication
Irvine, California, United States · On-site
$24/hr–$26/hr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Document Coordination, Client Communication, CRM Management, Tax Preparation, Problem Solving
Irvine, California, United States · On-site
$24/hr–$25/hr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Customer Service, Client Support, Call Center Operations, CRM, Ticketing Systems
Irvine, California, United States · On-site
$8k–$20k/mo
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Sales Closing, Objection Handling, Lead Management, Salesforce, CRM Documentation
Irvine, California, United States · On-site
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Inbound Sales, Closing, Communication Skills, Consultative Selling, Objection Handling
Texas, United States · Remote OK
$120k–$180k/yr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Phone Sales, Lead Conversion, Financial Analysis, CRM Documentation, B2C Sales
Florida, United States · Remote OK
$120k–$180k/yr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Phone Sales, Lead Conversion, Financial Analysis, CRM Documentation, Client Consultation
Arizona, United States · Remote OK
$120k–$180k/yr
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax …
Skills: Phone Sales, Lead Conversion, Financial Analysis, CRM Documentation, Client Consultation
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Serve as the primary point of contact for clients by managing high-volume inbound calls, emails, and chats to ensure first-call resolution. Drive case progress by proactively collecting and reviewing tax-related documentation while maintaining accurate records in the CRM.
Requires 3-5 years of experience in customer service or call center environments with proficiency in CRM or ticketing systems. Strong communication skills and the ability to manage multiple open cases simultaneously are essential.
At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions.
At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II, you won’t just answer calls — you’ll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.
If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.
This position is 100% onsite in Irvine, CA
Base Pay: $24.00 – $25.00 per hour
Average Monthly Bonus: $1,000 – $1,300
Top performers earn the equivalent of $26.00 – $35.00 per hour
Full-time | 40 hours per week. Occasional overtime may be required based on business needs.
Ensure all materials are properly uploaded and organized in our CRM
Partner with leadership or other departments to ensure proper resolution
Experience in tax services, document processing, loan processing, or financial services is a plus but not required. Training will be provided.
We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family:
At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.
At TaxRise, we’re proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.
Every Client. Every Time.
At TaxRise, we transform lives by helping individuals and families overcome their tax challenges and achieve financial freedom. “Every client. Every time,” reflects our unwavering commitment to delivering personalized, high-quality solutions for each client we serve. With thousands of success stories each year, we are proud to be a trusted leader in the tax relief resolution industry. Beyond our results, we’re a company driven by innovation, collaboration, and a passion for making a difference. We embrace new ideas, challenge the status quo, and leverage cutting-edge technology to provide the best client experience possible. Our vibrant culture is built on trust, creativity, and the belief that every team member’s voice matters. TaxRise isn’t just a workplace—it’s a movement, and together, we rise by lifting others. Whether you’re a client seeking financial relief or a professional looking to make an impact, TaxRise is where transformation happens. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.
Offices: Irvine, US
Every Client. Every Time.
At TaxRise, we transform lives by helping individuals and families overcome their tax challenges and achieve financial freedom. “Every client. Every time,” reflects our unwavering commitment to delivering personalized, high-quality solutions for each client we serve. With thousands of success stories each year, we are proud to be a trusted leader in the tax relief resolution industry. Beyond our results, we’re a company driven by innovation, collaboration, and a passion for making a difference. We embrace new ideas, challenge the status quo, and leverage cutting-edge technology to provide the best client experience possible. Our vibrant culture is built on trust, creativity, and the belief that every team member’s voice matters. TaxRise isn’t just a workplace—it’s a movement, and together, we rise by lifting others. Whether you’re a client seeking financial relief or a professional looking to make an impact, TaxRise is where transformation happens. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.
Offices: Irvine, US
