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Jobs at SweatHouz Edgewater (Now Hiring) — 4 open

SweatHouz Edgewater logoSweatHouz Edgewater

Remote Membership & Customer Service Phone Representative

United States · Remote Solely

$17/hr–$22/hr

Entry level

About the Role SweatHouz (Infrared Sauna + Cold Plunge Studio) is looking for a friendly, reliable phone representative to support our San Mateo and Daly City locations. You'll be the first voice new and existing members…

Skills: Customer service, Phone etiquette, Sales, CRM software, Scheduling

SweatHouz Edgewater logoSweatHouz Edgewater

Remote Membership & Customer Service Phone Representative

United States · Remote Solely

$17/hr–$22/hr

Entry level

About the Role SweatHouz (Infrared Sauna + Cold Plunge Studio) is looking for a friendly, reliable phone representative to support our San Mateo and Daly City locations. You'll be the first voice new and existing members…

Skills: Customer service, Phone etiquette, Sales, CRM software, Scheduling

SweatHouz Edgewater logoSweatHouz Edgewater

Studio Manager

San Mateo, California, United States · On-site

$55k–$65k/yr

Mid level

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Company: SweatHouz Infrared Saun…

Skills: Studio management, Team leadership, Sales management, Membership retention, Staff training

SweatHouz Edgewater logoSweatHouz Edgewater

Mulit Unit Manager

Daly City, California, United States · On-site

$38/hr–$40/hr

Mid level

Benefits: Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Vision insurance Wellness resources The Multi-Unit Manager is responsible for the overall performance, leadership, and opera…

Skills: Multi-unit leadership, Sales management, Staff development, Operational execution, Performance analysis

SweatHouz Edgewater logo

Remote Membership & Customer Service Phone Representative

SweatHouz Edgewater

United States • Remote Solely

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Entry level

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  • $17/hr–$22/hr
  • Part-time
  • Paid training
  • Posted 1d ago
  • ~30 hrs/week
  • Remote in United States

Responsibilities

The representative will manage inbound and outbound calls to handle membership inquiries, session bookings, and lead follow-ups. They are also responsible for maintaining accurate records in the CRM system and managing SMS inquiries.

Requirements

Candidates must possess excellent phone communication skills and be comfortable using CRM or scheduling software. A reliable high-speed internet connection and a quiet home workspace are required for this remote role.

Full job description

About the Role
SweatHouz (Infrared Sauna + Cold Plunge Studio) is looking for a friendly, reliable phone representative to support our San Mateo and Daly City locations. You'll be the first voice new and existing members hear — helping with membership questions, booking sessions, and following up on leads — all from home.

What You'll Do
  • Answer inbound calls: membership questions, pricing, hours, session booking.
  • Make outbound calls: follow up on leads, confirm bookings, check in on renewals.
  • Manage SMS/text inquiries with the same level of care as phone calls.
  • Log every call and update our CRM / booking system accurately.
  • Escalate anything you can't resolve to the studio manager.
Schedule
  • 25–30 hours/week, flexible — mix of weekday and some weekend/evening coverage.
  • Specific shifts finalized with the studio managers.
What We're Looking For
  • Excellent phone manner — warm, clear, patient.
  • Comfortable with basic CRM/scheduling software (we'll train you on ours).
  • Reliable high-speed internet and a quiet home workspace.
  • Prior customer service, sales, or front-desk experience a plus (fitness/wellness a bonus, not required).
  • Self-starter who can work independently with light supervision.
Pay & Logistics
  • $17–$22/hour depending on experience.
  • Remote — provide your own computer/headset.
  • Paid training on our systems and scripts.

This is a remote position.

Related keywords

Customer ServiceRemote WorkCRMScheduling SoftwareSalesLead GenerationInbound CallsOutbound CallsSMS SupportMembership ManagementFitnessWellnessData EntryCommunication SkillsPhone Representative

About SweatHouz Edgewater

LinkedInVisit site

Contrast Therapy studio specializing in the deliberate exposure to heat and cold.

Industry
Wellness and Fitness Services
Company size
2-10 employees
Headquarters
Edgewater, New Jersey
LinkedIn followers
73

Experience the power of contrast therapy at SweatHouz—boost recovery and recharge your body with infrared saunas and cold plunges. Each private suite includes an infrared sauna, cold plunge, and a Vitamin-C shower for the ultimate wellness experience.

Offices: 725 River Rd, 19, Edgewater, New Jersey 07020, US

View all jobs at SweatHouz Edgewater

About SweatHouz Edgewater

LinkedInVisit site

Contrast Therapy studio specializing in the deliberate exposure to heat and cold.

Industry
Wellness and Fitness Services
Company size
2-10 employees
Headquarters
Edgewater, New Jersey
LinkedIn followers
73

Experience the power of contrast therapy at SweatHouz—boost recovery and recharge your body with infrared saunas and cold plunges. Each private suite includes an infrared sauna, cold plunge, and a Vitamin-C shower for the ultimate wellness experience.

Offices: 725 River Rd, 19, Edgewater, New Jersey 07020, US

View all jobs at SweatHouz Edgewater

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