Dnipro, Dnipropetrovsk Oblast, Ukraine · Remote OK
Entry level
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support…
Skills: SEO Copywriting, Content Writing, Proofreading, Editing, WordPress
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support…
Skills: SEO Copywriting, Content Writing, Proofreading, Editing, WordPress
(fluent English) Customer Support Consultant, hospitality (remote)
Ganja, Azerbaijan · Remote Solely
Entry level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: English Proficiency, Customer Support, Analytical Thinking, Research Skills, Travel Industry Experience
(fluent English) Customer Support Consultant, hospitality (remote)
Sumqayit, Absheron, Azerbaijan · Remote Solely
Entry level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: English Proficiency, Customer Support, Analytical Thinking, Research Skills, Travel Industry Experience
(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)
Ceará, Brazil · Remote Solely
Mid level
Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: Technical Support, Portuguese, English, Windows, Linux
(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)
Salvador, Bahia, Brazil · Remote Solely
Mid level
Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: Technical Support, Portuguese, English, Windows, Linux
(fluent English) CX AI Automation Specialist (remote, Europe)
Riga, Latvia · Remote OK
Mid level
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support…
Skills: AI-driven Automation, Workflow Optimization, Customer Support Operations, Zendesk, Freshdesk
(fluent English) CX AI Automation Specialist (remote, Europe)
Bratislava, Region of Bratislava, Slovakia · Remote OK
Mid level
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support…
Skills: AI-Driven Automation, Workflow Optimization, Customer Support Operations, Zendesk, Freshdesk
(fluent English) CX AI Automation Specialist (remote, Europe)
Sofia, Sofia-City, Bulgaria · Remote OK
Mid level
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support…
Skills: AI-Driven Automation, Workflow Optimization, Customer Support Operations, Zendesk, Freshdesk
(fluent English) CX AI Automation Specialist (remote, Europe)
Budapest, Central Hungary, Hungary · Remote OK
Mid level
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support…
(fluent English) CX AI Automation Specialist (remote, Europe)
Warsaw, Masovian Voivodeship, Poland · Remote OK
Mid level
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support…
Skills: AI-Driven Automation, Workflow Optimization, Customer Support Operations, Zendesk, Freshdesk
(fluent English) Business Development Specialist (Poland)
Poznan, Greater Poland Voivodeship, Poland · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
(fluent English) Business Development Specialist (Poland)
Łódź, Łódź Voivodeship, Poland · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
(fluent English) Business Development Specialist (Poland)
Wrocław, Lower Silesian Voivodeship, Poland · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
(fluent English) Business Development Specialist (Poland)
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
(fluent English) Business Development Specialist (Poland)
Warsaw, Masovian Voivodeship, Poland · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
(fluent English) Business Development Specialist (Poland)
Poland · Remote Solely
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
(fluent English) Business Development Specialist (Czech Republic)
Liberec, Northeast, Czechia · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
(fluent English) Business Development Specialist (Czech Republic)
Pilsen, Southwest, Czechia · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
(fluent English) Business Development Specialist (Czech Republic)
Ostrava, Moravia-Silesia, Czechia · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
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Contract
Business Hours Service, Full Remote Cooperation, Inclusive International Environment, Compensation In USD, Referral Rewards, Work-Life Balance
Posted 33d ago
~40 hrs/week
Remote in Dnipro, Dnipropetrovsk Oblast, Ukraine
Responsibilities
Create SEO-optimized blog posts, landing pages, and marketing materials to support business goals. Collaborate with the marketing team to publish content via WordPress and manage brand visibility on platforms like Quora.
Requirements
Requires fluency in English and Ukrainian with at least 6 months of experience in website copywriting and editing. Candidates should possess strong attention to detail and the ability to adapt content to a specific company tone of voice.
Full job description
Who are we?
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.
We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.
About the role:
We are looking for a Junior Content Writer to help us create engaging, SEO-driven content that informs, inspires, and supports our business goals. You'll work closely with our Marketing team and colleagues across the company to produce high-quality content while continuing to develop your copywriting and content marketing expertise.
Excited? Let’s see what it takes 💛
What you will do:
Write SEO-optimized blog posts from scratch based on detailed content briefs;
Ensure all content meets SEO requirements and quality standards before publication;
Update and optimize existing landing pages by expanding content and implementing relevant keywords;
Proofread and edit guest posts, company descriptions, LinkedIn ads, PPC copy, and other marketing materials to align with the company's tone of voice;
Request visuals from the design team and proofread image copy for grammar and spelling;
Create engaging content for Quora to increase brand awareness and visibility;
Write newsletters promoting new services, company updates, and special offers;
Upload, format, and publish blog posts, landing pages, case studies, and images in WordPress;
Collaborate closely with the Marketing team and cross-functional stakeholders to gather information and deliver high-quality content.
What you need to succeed in this role:
Fluent English with excellent written communication skills;
At least 6 months of experience in website copywriting and editing;
Ability to write and adapt content according to the company's tone of voice;
Strong attention to detail and excellent proofreading skills;
Good organizational and time-management skills with the ability to prioritize tasks;
Goal-oriented mindset and ability to work effectively in a fast-paced, business-driven environment;
Creative thinking, curiosity, and a proactive approach to content creation;
Ability to collaborate effectively within a team and communicate with different stakeholders.
Will be a great plus:
Basic knowledge of WordPress CMS;
Experience using AI tools such as ChatGPT, Claude, or other LLMs;
Basic understanding of SEO principles;
Experience implementing SEO recommendations, including keyword optimization in website copy.
Benefits:
Providing services during business hours;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your growth and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you are a creative Junior Content Writer who enjoys crafting meaningful content and wants to grow with an international team — grab the chance to collaborate with us and send your CV in English 💛
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
An Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2010
Headquarters
Wilmington, Delaware
LinkedIn followers
211,585
SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Reasons to count on us:
• Over 16 years of experience
• Over 1300 professionals on a team
• Over 60 operational languages
• PCI DSS Certified Level 1 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills
Our services include, but are not limited to:
• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
📚 Check out our course on Udemy → https://www.udemy.com/course/customer-support-101-building-excellence/?couponCode=536430084CA64453549A
Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client.
We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.
Offices: 1007 North Orange Street, 122, Wilmington, Delaware 19801, US · Av. del Libertador 2442, 4th Floor, Buenos Aires, Olivos B1636DSR, AR · Bulevar Milutina Milankovića 9z, Belgrade, 11070, RS
Customer Service OutsourcingOnline chat outsourcing24/7 Support Outsourcing ServicesOutsourced Call CenterTechnical SupportAI-powered support teamsSocial Media Customer ServiceData AnnotationCustomer SupportKYC and ID verification
An Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2010
Headquarters
Wilmington, Delaware
LinkedIn followers
211,585
SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Reasons to count on us:
• Over 16 years of experience
• Over 1300 professionals on a team
• Over 60 operational languages
• PCI DSS Certified Level 1 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills
Our services include, but are not limited to:
• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
📚 Check out our course on Udemy → https://www.udemy.com/course/customer-support-101-building-excellence/?couponCode=536430084CA64453549A
Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client.
We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.
Offices: 1007 North Orange Street, 122, Wilmington, Delaware 19801, US · Av. del Libertador 2442, 4th Floor, Buenos Aires, Olivos B1636DSR, AR · Bulevar Milutina Milankovića 9z, Belgrade, 11070, RS
Customer Service OutsourcingOnline chat outsourcing24/7 Support Outsourcing ServicesOutsourced Call CenterTechnical SupportAI-powered support teamsSocial Media Customer ServiceData AnnotationCustomer SupportKYC and ID verification