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Contract
bachelor degree
Posted 55d ago
~40 hrs/week
Responsibilities
The role focuses on developing IT performance metrics, KPIs, and dashboards to drive senior leadership decision-making. It involves partnering with business and IT managers to translate complex concepts into actionable, data-driven insights.
Requirements
Requires a minimum of 6 years of related experience and a preference for a bachelor's degree. Candidates must be proficient in SQL, advanced Excel, and Power BI validation within an Agile environment.
Full job description
Role: Business Analyst
Experience: 6+ Years
Work mode: Hybrid
Location: Dallas, TX & Tampa, FL
Rate: $70 per hour/W2
As a Senior Business Systems Analyst, you will play a critical role in shaping how the organization defines, measures, and acts on IT performance. You will partner with business and IT managers to develop complex technology concepts into meaningful, data-driven insights—driving the evolution of metrics, dashboards, and reporting that inform senior leadership decision-making.
This role requires a highly analytical and detail-oriented professional who can partner across business and technology teams to develop clear, actionable metrics and ensure data is trusted, relevant, and aligned to strategic outcomes.
Your Primary Responsibilities:
Metrics Strategy & Development
Drive the IT Governance Metrics Refresh and continuous improvement of IT metrics, KPIs, and reports
Act as the senior business systems analyst on the first version of the IT Balanced Scorecard
Analyze historical data to recommend and refine metric targets and thresholds
Challenge metric owners to improve rigor, accuracy, and business relevance and automation
Identify trends, risks, and opportunities through advanced data analysis
Requirements & Delivery
Gather, define, and document business and technical requirements for data engineers and Power BI developers for both the IT Governance Metrics Dashboard and IT Balanced Scorecard.
Collaborate with the development team to implement enhancements to the IT Governance Metrics Dashboard and IT Balanced Scorecard
Translate IT concepts into clear metric definitions and reporting requirements
Partner with database engineers to understand data models, tables, and relationships
Ensure requirements are traceable, testable, and aligned to business objectives
Data Analysis & Reporting
Perform deep data analysis using advanced Excel and SQL to generate insights
Validate data accuracy, completeness, and consistency across reporting layers
Test Power BI dashboards against requirements and expected outputs
Develop executive-ready presentations summarizing insights and recommendations
Facilitation & Stakeholder Engagement
Lead and facilitate metric review sessions and working groups
Drive discussions to define meaningful metrics aligned to IT processes and outcomes
Communicate effectively with both technical and non-technical stakeholders
Present findings and recommendations to senior leadership
Delivery Execution & Governance
Manage and track work through JIRA and Agile practices
Ensure strong organization and documentation of requirements, decisions, and outputs
Support governance processes by ensuring transparency and consistency of metrics
Contribute to a data-driven culture across the organization
Qualifications:
Minimum of 6 years of related experience
Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
Strong expertise in:
Data analysis, metrics development, and trend analysis
Advanced Excel (modeling, analysis) and SQL querying
PowerPoint (executive storytelling and visualization)
Proven ability to:
Translate complex IT concepts into meaningful metrics and insights
Write detailed, high-quality requirements for technical teams
Facilitate discussions and drive alignment across diverse stakeholders
Analyze data and propose actionable improvements to metrics and performance
Experience with:
Power BI dashboard validation and testing
Data models and database structures
Agile delivery and tools such as JIRA
Core competencies:
Exceptional attention to detail
Strong analytical and problem-solving skills
Strategic thinking and continuous improvement mindset
Excellent communication and facilitation skills
Related keywords
IT GovernanceKPIsBalanced ScorecardPower BISQLExcelJIRAAgileData AnalysisData ModelingBusiness Systems AnalysisMetrics StrategyTechnical RequirementsStakeholder EngagementExecutive StorytellingTrend Analysis
We follow a customer first approach and collaborate with our clients to identify what is important for their business.We understand the synergy between the journey and the destination. We leverage innovative and collaborative processes to consistently achieve targeted outcomes.We specialize in providing clients with a hands-on approach that produces actionable strategies and practical solutions. We are committed to achieving results that surpass our clients’ expectations.
Offices: 50 WEST, 40 street, New York , New York 10018, US
We follow a customer first approach and collaborate with our clients to identify what is important for their business.We understand the synergy between the journey and the destination. We leverage innovative and collaborative processes to consistently achieve targeted outcomes.We specialize in providing clients with a hands-on approach that produces actionable strategies and practical solutions. We are committed to achieving results that surpass our clients’ expectations.
Offices: 50 WEST, 40 street, New York , New York 10018, US