Los Angeles, California, United States · On-site
City, State:Inglewood, California Title: Guest Service Agent Location: Inglewood, CA FLSA: Non-Exempt Status: Part-time, full-time Reports to: Front Office Manager Pay Range: $25.00 Job Summary: The Guest Service Agent i…
Skills: Customer Service, Communication, Property Management Systems, Microsoft Word, Microsoft Excel
Las Vegas, Nevada, United States · On-site
City, State:Las Vegas, Nevada The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in …
Skills: Staff Training, Guest Satisfaction Monitoring, Problem Resolution, Hotel Software Proficiency, Reservation Management
Broomfield, Colorado, United States · On-site
$20/hr–$21/hr
City, State:Broomfield, Colorado Title: Maintenance Attendant Location: Broomfield, Co. FLSA: Exempt/Non-Exempt Status: Full-Time Reports to: Chief Engineer Pay Range: $20-21.00 Job Summary: The Maintenance Attendant sup…
Skills: Preventative Maintenance, Refrigeration, Heating, Plumbing, Electrical Systems
Bozeman, Montana, United States · On-site
$24/hr–$26/hr
City, State:Bozeman, Montana Title: Accounting Clerk Location: Bozeman, MT FLSA: Non-Exempt Status: Full-time Reports to: Controller Pay Range: $24-$26 per Hour Job Summary: The Accounting Clerk is responsible for coordi…
Skills: Accounts Receivable, Accounts Payable, Bookkeeping, Financial Reporting, Bank Reconciliation
Rehoboth Beach, Delaware, United States · On-site
City, State:Rehoboth Beach, Delaware Title: Laundry Attendant Location: Rehoboth,De FLSA: Exempt/Non-Exempt Status: seasonal Reports to: Laundry Supervisor or Executive Housekeeper Pay Range: Enter hourly rate range or s…
Skills: Industrial Laundry Equipment Operation, Quality Control, Linen Sorting, Safety Compliance, Attention To Detail
Denver, Colorado, United States · On-site
$22/hr–$24/hr
City, State:Denver, Colorado The Slate Denver, Tapestry Collection by Hilton, was built in the landmark building that formerly housed the Emily Griffith Opportunity School. Located just steps from the Colorado Convention…
Skills: Staff Supervision, Budgeting, Inventory Management, Cost Control, Performance Evaluations
Boston, Massachusetts, United States · On-site
$90k–$100k/yr
City, State:Boston, Massachusetts -Proactively generated corporate and group business through strategic prospecting, resulting in increased room bookings, event revenue, and overall hotel profitability. -Cultivated relat…
Skills: Sales Strategy, Revenue Management, Team Leadership, CRM Systems, Budgeting
Boston, Massachusetts, United States · On-site
$90k–$100k/yr
City, State:Boston, Massachusetts Title: Director of Sales Location: Boston, Massachusetts FLSA: Exempt Status: Full-time Reports to: General Manager/Corporate Sales Department Supervises: Property Sales Department Pay R…
Skills: Sales Strategy, Revenue Management, Team Leadership, CRM Systems, Budgeting
United States · On-site
City, State:Greenwood Village, Colorado Title: Laundry Attendant Location: Greenwood, CO FLSA: Exempt/Non-Exempt Status: Full Time Reports to: Laundry Supervisor or Executive Housekeeper Pay Range: 18.00/hour Job Summary…
Skills: Industrial Laundry Equipment Operation, Linen Sorting, Quality Control, Attention To Detail, Communication Skills
Glenwood Springs, Colorado, United States · On-site
City, State:Glenwood Springs, Colorado $18/hour Title: Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter …
Skills: Customer Service, Communication, Property Management Systems, Cash Handling, Bookkeeping
Glenwood Springs, Colorado, United States · On-site
City, State:Glenwood Springs, Colorado $19/Hour Title: Night Auditor Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager/Accounting Manager. Pay…
Skills: Bookkeeping, Customer Service, Property Management Systems, Financial Balancing, Communication
Boulder, Colorado, United States · On-site
City, State:Boulder, Colorado Title: Breakfast Attendant Location: Residence Inn Canyon Blvd, Boulder, CO FLSA: Non-Exempt Status: Part-time, Reports to: Assistant General Manager Pay: $20.00 per hour ☕ Love mornings, go…
Skills: Customer Service, Food Handling, Sanitation Procedures, Multitasking, Time Management
Denver, Colorado, United States · On-site
$19/hr–$22/hr
City, State:Denver, Colorado Title: Banquet Captain Location: Denver, Colorado FLSA: Non-Exempt Status: On-call. Reports to: Banquet Manager Supervises: Banquets Department Pay Range: $19.29 - $22.00 hourly Job Summary: …
Skills: Banquet Management, Staff Supervision, Event Coordination, Customer Service, Point-of-Sale Systems
Denver, Colorado, United States · On-site
City, State:Aurora, Colorado Title: Room Attendant Location: Aurora, CO FLSA: Non-Exempt Status: Full-time Reports to: Housekeeping Manager Pay Range: $19.00 per hour Job Summary: The Room Attendant ensures the cleanline…
Skills: Housekeeping, Room Cleaning, Time Management, Attention To Detail, Communication Skills
Denver, Colorado, United States · On-site
$19/hr–$20/hr
City, State:Denver, Colorado Title: Breakfast Attendant Location: Denver, Colorado FLSA: Non-Exempt Status: Part-time Reports to: Food & Beverage Manager Pay Range: $19.29 - $20.00 hourly Job Summary: The Breakfast Atten…
Skills: Customer Service, Food Handling, Sanitation Procedures, Multitasking, Time Management
Bozeman, Montana, United States · On-site
$20/hr–$21/hr
City, State:Bozeman, Montana Title: Bell Attendant - Third Shift Location: Bozeman, MT FLSA: Non-Exempt Status: Full-time Reports to: Bell Captain Pay Range: $20-$21.00 Job Summary: The Bell Attendant provides assistance…
Skills: Guest Services, Communication, Interpersonal Skills, Organization, Attention To Detail
Grand Junction, Colorado, United States · On-site
$15/hr–$16/hr
City, State:Grand Junction, Colorado Title: Houseperson Location: Doubletree by Hilton, Grand Junction, Colorado FLSA: Non-Exempt/Hourly Status: Part-time Reports to: Houseperson Pay Range: $15.16 to $16.00 About Us: We …
Skills: Cleaning, Housekeeping, Time Management, Attention To Detail, Interpersonal Skills
New York, New York, United States · On-site
$21/hr–$22/hr
City, State:New York, New York Title: Guest Service Agent Location: New York, NY FLSA: Non-Exempt Status: full-time, Reports to: Front Office Manager Pay Range: $21.00-$22.00 Job Summary: The Guest Service Agent is respo…
Skills: Customer Service, Communication Skills, Property Management Systems, Microsoft Word, Microsoft Excel
Loveland, Colorado, United States · On-site
$90k–$110k/yr
City, State:Loveland, Colorado Salary range: 90K to $110K/year based on experience. The purpose of an AREA DIRECTOR OF SALES & MARKETING is to solicit business to each of the hotel. This should be done in a way to maximi…
Skills: Sales Strategy, Revenue Management, Cold Calling, Financial Reporting, Customer Service
Grand Junction, Colorado, United States · On-site
$15/hr–$16/hr
City, State:Grand Junction, Colorado Title: Guest Service Agent Location: Doubletree by Hilton, Grand Junctgion, CO FLSA: Non-Exempt Status: Part-Time Reports to: Assistant General Manager Pay Range: $15.50 to $16.00 Abo…
Skills: Customer Service, Communication, Property Management Systems, Cash Handling, Bookkeeping
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The Guest Service Agent manages check-in and check-out procedures while maintaining accurate guest records and payments. They coordinate with housekeeping and maintenance to ensure high levels of guest satisfaction and handle various inquiries.
Previous experience in hotel front desk or guest services is preferred. Candidates must be proficient in property management systems and possess strong communication and problem-solving skills.
Title: Guest Service Agent
Location: Inglewood, CA
FLSA: Non-Exempt
Status: Part-time, full-time
Reports to: Front Office Manager
Pay Range: $25.00
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel front desk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel’s front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-06-15Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage. We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results. Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
Offices: 4949 S Niagara Street, Suite 300, Denver, Colorado 80237, US
Stonebridge delivers 3rd party hotel management services built on the unwavering focus and sharp insights integral to effectively manage and optimize hotel portfolios so investments thrive. Our diverse management portfolio is comprised of 160+ hotels and 24,000+ guest rooms across 25 states. With our dynamic teams, deliberate management, and distinct hospitality, we completed 2024 at 109% aggregate market share index in the hotels and resorts we manage. We are the right-sized company for your investment, offering a unique blend of infrastructure and focus. Unlike larger firms, we ensure dedicated attention to each project, and unlike smaller firms, we have a robust corporate office team that includes specialists across 13 in-house disciplines. Our commitment to keeping services in-house means fewer outsourcing dependencies, enabling us to maintain complete control and deliver exceptional results. Whether you are visiting our website for services or career opportunities, we hope that you will find solutions for success with Stonebridge.
Offices: 4949 S Niagara Street, Suite 300, Denver, Colorado 80237, US
