Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. About the Role We're looking for a detail-oriented Chargeback Analyst to protect marketplace revenue by managing the full dispute lifecycle,…
Skills: Chargeback Management, Fraud Investigation, Payment Disputes, Root Cause Analysis, Excel
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role As an Software Development Engineer in Test (SDET), you’ll be part of a highly dynamic, innovative Engineering tea…
Skills: WebdriverIO, Selenium, Appium, JavaScript, TypeScript
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role As a Software Engineer, you will be empowered to take ownership of technology decisions and solutions while playin…
Skills: Swift, UIKit, GraphQL, MVVM, iOS Development
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. Why You’ll Love This Role As an Software Development Engineer in Test , you’ll be part of a highly dynamic, innovative Engineering team work…
Skills: WebdriverIO, Selenium, Appium, JavaScript, TypeScript
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. About the role We are looking for a motivated, highly enthusiastic, technical iOS engineer to join our Checkout and Payment Experience Team.…
Skills: Swift, UIKit, GraphQL, MVVM, iOS Development
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. Why You’ll Love This Role As a Software Engineer, you will be empowered to take ownership of technology decisions that shape the future of t…
Skills: Android Development, Kotlin, Jetpack Compose, GraphQL, REST APIs
Detroit, Michigan, United States · On-site
$45k–$55k/yr
Help empower our global customers to connect to culture through their passions. Why you'll love this role: The Business Development Manager is focused exclusively on growing the pipeline and securing new customers for th…
Skills: Business Development, Account Management, B2B Sales, Prospecting, CRM Management
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role You will own quality across services that shape the customer experience during and after their order on StockX. Yo…
Skills: Golang, Node.js, TypeScript, JavaScript, Java
United States · Remote OK
$140k–$170k/yr
Help empower our global customers to connect to culture through their passions. Why you’ll love this role StockX is seeking an experienced and detail-oriented Senior Manager of International Indirect Tax to join our Glob…
Skills: International Indirect Tax, VAT Compliance, GST Compliance, IOSS, OSS
Detroit, Michigan, United States · On-site
$140k–$170k/yr
Help empower our global customers to connect to culture through their passions. Why you’ll love this role StockX is seeking an experienced and detail-oriented Senior Manager of International Indirect Tax to join our Glob…
Skills: International Indirect Tax, VAT Compliance, GST Compliance, IOSS, OSS
Tempe, Arizona, United States · On-site
$18/hr–$20/hr
Help empower our global customers to connect to culture through their passions. Why you'll love this role As a Customer Service Specialist, you’ll assist our most valued users and resolve escalated concerns for our custo…
Skills: Customer Service, Sales Support, E-commerce, Conflict Resolution, Multichannel Communication
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role You’ll join StockX’s collaborative Tax team, working closely with Accounting, Product, Data Engineering, Customer …
Skills: Tax Data Analysis, Indirect Tax Compliance, Data Reconciliation, Microsoft Excel, Google Sheets
Douglasville, Georgia, United States · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role Interested in growing your career on the cutting edge of culture, working for the company selling the hottest bran…
Skills: Order Fulfillment, Warehouse Operations, Packaging, Inventory Scanning, Communication
United States · Remote OK
$90k–$100k/yr
Help empower our global customers to connect to culture through their passions. Why you’ll love this role We’re looking for a Senior Tax Analyst with expertise in U.S. sales and use tax and tax accounting to join our gro…
Skills: U.S. Sales and Use Tax, Tax Accounting, Indirect Tax Compliance, Tax Reconciliations, Audit Support
Bengaluru, Karnataka, India · On-site
Help empower our global customers to connect to culture through their passions. Why you'll love this role As a Customer Service Specialist you’ll assist our most valued users and resolve escalated concerns for our custom…
Skills: Customer Service, Sales Support, E-commerce, Contact Center Operations, Conflict Resolution
West Caldwell, New Jersey, United States · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role Interested in growing your career on the cutting edge of culture, working for the company selling the hottest bran…
Skills: Product Verification, Quality Control, Attention To Detail, Communication Skills, Teamwork
Detroit, Michigan, United States · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role Interested in growing your career on the cutting edge of culture, working for the company selling the hottest bran…
Skills: Product Inspection, Quality Control, Attention To Detail, Communication Skills, Teamwork
Eindhoven, North Brabant, Netherlands · On-site
Help empower our global customers to connect to culture through their passions. Why you’ll love this role Interested in growing your career on the cutting edge of culture, working for the company selling the hottest bran…
Skills: Product Verification, Quality Control, Attention To Detail, Communication Skills, Teamwork
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Manage the full payment dispute lifecycle and investigate fraud patterns to protect marketplace revenue. Partner with cross-functional teams to implement preventative controls and reduce financial losses.
Requires a Bachelor's degree in Business, Finance, or Data Analytics with 2-4 years of experience in fraud operations or payment disputes. Proficiency in Excel/Google Sheets is required, with SQL and experience in e-commerce or fintech preferred.
We're looking for a detail-oriented Chargeback Analyst to protect marketplace revenue by managing the full dispute lifecycle, identifying fraud patterns, and partnering with cross-functional teams to reduce losses and improve customer experience. This role is responsible for investigating payment disputes, identifying fraud and abuse patterns, managing the chargeback lifecycle, and partnering with cross-functional teams to reduce financial losses while improving the customer experience. The Chargeback Analyst will work closely with Payments, Customer Service, Finance, Operations, Product, Engineering, and Trust teams to identify root causes of disputes and implement preventative controls across the marketplace.
Chargeback Operations
Fraud & Risk
Data & Reporting
Cross-Functional Collaboration
Shaping the next generation of e-commerce for the next-gen consumer.
In a world where consumers increasingly value self-expression and individuality, the market for hard-to-find fashion, collectibles, and electronics has never been hotter. Our global platform offers unique access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price. With key leadership and an inspiring vision in place, we believe we’re poised for significant growth: into new product verticals, new audiences, and new geographies. To get there we’re looking for flexible, all-in teammates who are excited by ownership and the opportunity to take on emerging challenges. If you’re a doer who’s ready to solve tough problems with plenty of laughs along the way, we’d love to hear from you. We welcome, embrace, and respect all dimensions of diversity. We’re committed to creating an inclusive environment where all team members are valued, supported, and respected—and no, you don’t need to know a thing about sneakers or fashion. To learn more and check out open roles, head to careers.stockx.com.
Offices: 1050 Woodward Ave, Detroit, Michigan, US · Tempe, Arizona, US · London, England, GB · West Caldwell, New Jersey, US · Kerkstraat 2-c, 5961gd, Eindhoven, NL
Shaping the next generation of e-commerce for the next-gen consumer.
In a world where consumers increasingly value self-expression and individuality, the market for hard-to-find fashion, collectibles, and electronics has never been hotter. Our global platform offers unique access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price. With key leadership and an inspiring vision in place, we believe we’re poised for significant growth: into new product verticals, new audiences, and new geographies. To get there we’re looking for flexible, all-in teammates who are excited by ownership and the opportunity to take on emerging challenges. If you’re a doer who’s ready to solve tough problems with plenty of laughs along the way, we’d love to hear from you. We welcome, embrace, and respect all dimensions of diversity. We’re committed to creating an inclusive environment where all team members are valued, supported, and respected—and no, you don’t need to know a thing about sneakers or fashion. To learn more and check out open roles, head to careers.stockx.com.
Offices: 1050 Woodward Ave, Detroit, Michigan, US · Tempe, Arizona, US · London, England, GB · West Caldwell, New Jersey, US · Kerkstraat 2-c, 5961gd, Eindhoven, NL
