Farmington Hills, Michigan, United States · On-site
$17/hr–$20/hr
Multi-state Farmington Hills Law Firm is seeking a Special Handling Team Member to join our team. The chosen candidate will oversee and engage in processes which support our clients’ consumers, ensuring the firm is meeti…
Skills: Process Development, Administrative Task Handling, Microsoft Word, Microsoft Excel, Microsoft Outlook
Farmington Hills, Michigan, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee and engage in processes to support consumers and ensure compliance with financial services industry standards. Review inquiries, determine appropriate next steps, and collaborate with clients and internal team members for resolution.
Candidates should have experience in administrative tasks and process development, with proficiency in Microsoft Office. An associate degree or one year of paralegal experience is preferred.
Multi-state Farmington Hills Law Firm is seeking a Special Handling Team Member to join our team. The chosen candidate will oversee and engage in processes which support our clients’ consumers, ensuring the firm is meeting all standards of the highly regulated financial services industry.
The Special Handling team works to address inquiries brought forth by team members who interact directly with consumers. Their role is to review available information, then determine and initiate appropriate next steps, engaging clients for awareness or decisions, where needed.
The ideal candidate will excel in the role by learning existing processes, meeting/exceeding client expectations and actively driving continuous improvement within and beyond the Special Handling team. This will require engaging team members throughout the firm and our client base, utilizing a strong voice balanced by equally strong active listening skills.
Candidates should have the following attributes:
· Well organized and very detail oriented.
· Ability to multi-task, as well as the ability to work in a high volume and deadline driven environment.
· Ability to work in a team environment and act as a team player, while adhering to regulatory and firm standards.
· Strong written and oral communication skills.
Degree and/or Experience:
· Looking for someone with experience in administrative task handling and process development.
· Proficient in the use of Microsoft Office Suites (Word, Excel, Outlook).
· Associate (Preferred)
· Paralegal: 1 year (Preferred)
Ethical . Compliant . Effective
Celebrating over 25 Years in business, Stillman Law Office is your single source solution for creditor representation in the States of Michigan, Maryland, Delaware, D.C., Massachusetts, New Hampshire, Connecticut and Virginia, as well as Nationally. Headquartered in Farmington Hills, Michigan, the Firm also maintains several satellite offices.
Offices: 30057 Orchard Lake Rd, Suite 200, Farmington Hills, MI 48334, US
Ethical . Compliant . Effective
Celebrating over 25 Years in business, Stillman Law Office is your single source solution for creditor representation in the States of Michigan, Maryland, Delaware, D.C., Massachusetts, New Hampshire, Connecticut and Virginia, as well as Nationally. Headquartered in Farmington Hills, Michigan, the Firm also maintains several satellite offices.
Offices: 30057 Orchard Lake Rd, Suite 200, Farmington Hills, MI 48334, US
