Springfield, Massachusetts, United States · On-site
$27/hr–$27/hr
The Springfield Housing Authority, consistent with its equal opportunity and affirmative action policies, invites applicants for the IT Assistant position. This is a regular full-time non-exempt position with benefits. 4…
Skills: Technical writing, Microsoft Word, Microsoft Excel, Customer service, Problem solving
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The IT Assistant produces high-quality technical documentation and manuals while serving as the primary point of contact for the IT department. Responsibilities include managing user tickets, tracking software and hardware assets, and coordinating with external vendors.
Candidates are required to have a bachelor's degree or an equivalent combination of education and experience. Proficiency in Microsoft Word and Excel, along with strong technical writing and customer service skills, is essential.
The Springfield Housing Authority, consistent with its equal opportunity and affirmative action policies, invites applicants for the IT Assistant position. This is a regular full-time non-exempt position with benefits. 40 hours/ week, M-F 8:00 am – 4:30 pm. $27.45 per hour. Position will remain open through August 11th or until filled. Applications are available for completion at www.shamass.org Resumes can be mailed, faxed to Human Resources at 413-785-4516 or emailed to [email protected]
Job Responsibilities
The position is responsible for producing high-quality technical guides and manuals for use by the varied SHA workforce. As the first point of contact between SHA staff and the Department, the position engages in a variety of customer service, problem solving, coordination, and information technology educational activities.
Minimum Qualifications and Experience
Requires skills and knowledge typically acquired through the completion of a bachelor’s degree. Valid driver’s license and access to reliable transportation. Any equivalent combination of education, experience, training and experience which, in the sole determination of the SHA, provides the required knowledge and abilities may be considered sufficient. Proficiency in Microsoft Word and Excel. Strong writing skills and the ability to think and write sequentially. Technical Writing Skills. Time management and problem solving skills. Ability to grasp technical concepts. Customer Service, time management and organizational skills. Detail oriented. Ability to work with integrity and ethically; uphold organizational values and goals, follow policies and procedures. Ability to manage competing demands, deal with frequent change, delays, or unexpected events, while maintaining attention to detail.
Springfield Housing Authority is an Entertainment company located in 3806 E 8th St, Panama City, Florida, United States.
Offices: 60 Congress Street, Springfield, Massachusetts 01104, US
View all jobs at Springfield Housing AuthoritySpringfield Housing Authority is an Entertainment company located in 3806 E 8th St, Panama City, Florida, United States.
Offices: 60 Congress Street, Springfield, Massachusetts 01104, US
View all jobs at Springfield Housing Authority