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Jobs at SPARC (Now Hiring) — 7 open

SPARC logoSPARC

FT Safety Host - Napa

Napa, California, United States · On-site

$19/hr–$23/hr

Entry level

GENERAL SUMMARY OF DUTIES: Responsible for providing a friendly, knowledgeable and easily identifiable uniformed presence. The initial point of contact for all members, member cultivators, service providers, the general …

Skills: Customer Service, De-escalation, Security Patrolling, Incident Reporting, Radio Communication

SPARC logoSPARC

FT Service Lead - Napa

Napa, California, United States · On-site

$22/hr–$26/hr

Mid level

GENERAL SUMMARY OF DUTIES: Facilitate and enhance customer experience of the retail location and ensure customer service standards are met. Coordinate the customer service team and solve problems in the absence of Dispen…

Skills: Customer Service, Team Leadership, Sales Strategy, Inventory Management, Cash Handling

SPARC logoSPARC

FT Service Lead - Haight St

San Francisco, California, United States · On-site

$23/hr–$28/hr

Mid level

GENERAL SUMMARY OF DUTIES: Facilitate and enhance customer experience of the retail location and ensure customer service standards are met. Coordinate the customer service team and solve problems in the absence of Dispen…

Skills: Customer Service, Team Leadership, Cash Handling, Point of Sale (POS), Inventory Management

SPARC logoSPARC

FT Service Lead - SF Haight

San Francisco, California, United States · On-site

$23/hr–$28/hr

Mid level

GENERAL SUMMARY OF DUTIES: Facilitate and enhance customer experience of the retail location and ensure customer service standards are met. Coordinate the customer service team and solve problems in the absence of Dispen…

Skills: Customer Service, Team Leadership, Cash Handling, Point of Sale (POS), Inventory Management

SPARC logoSPARC

FT Sales Associate - Sonoma

Sonoma, California, United States · On-site

$18/hr–$21/hr

Entry level

***Due to local ordinance, preference will be given to applicants who reside within Sonoma Valley, such as the city of Sonoma as well as numerous unincorporated communities including Kenwood, Glen Ellen, El Verano, Boyes…

Skills: Customer Service, Sales, Point of Sale (POS), Cash Handling, Cannabis Product Knowledge

SPARC logoSPARC

FT Service Lead - Polk St

San Francisco, California, United States · On-site

$23/hr–$28/hr

Mid level

GENERAL SUMMARY OF DUTIES: Facilitate and enhance customer experience of the retail location and ensure customer service standards are met. Coordinate the customer service team and solve problems in the absence of Dispen…

Skills: Customer Service, Team Leadership, Cash Handling, Point of Sale (POS), Inventory Management

SPARC logoSPARC

FT Sales Associate - Haight

San Francisco, California, United States · On-site

$19/hr–$23/hr

Entry level

GENERAL SUMMARY OF DUTIES: Responsible for ensuring each customer receives outstanding service by creating a positive, friendly, and sales-driven environment. Assist customers in selecting products tailored to their need…

Skills: Customer Service, Sales, Point of Sale (POS), Cash Handling, Cannabis Product Knowledge

SPARC logo

FT Safety Host - Napa

SPARC

Napa, California, United States • On-site

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Entry level

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  • $19/hr–$23/hr
  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Insurance, Voluntary Life Insurance, Employer Paid Life and LTD, Hospital/Accident/Critical Illness Indemnity
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Provide a friendly and professional security presence as the initial point of contact for members and visitors. Monitor facility access, patrol premises, and ensure compliance with dispensary policies and state laws.

Requirements

Requires a high school diploma or GED and prior experience in security and customer service. Candidates must be 21 years old, pass a background check, and be eligible for a California Guard Card.

Full job description

GENERAL SUMMARY OF DUTIES: Responsible for providing a friendly, knowledgeable and easily identifiable uniformed presence. The initial point of contact for all members, member cultivators, service providers, the general public and official/law enforcement agencies. Responsible for ensuring that all staff and members are complying with dispensary policies and state laws and must always be vigilant of the activity occurring inside and outside the dispensary and other SPARC facilities. Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Department Manager.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)
  • Maintain a high level of customer service at all times.
  • Greet members, service providers, member cultivators, staff and community representatives in a friendly and courteous manner.
  • Monitor and authorize member flow entry and/or exit of facility.
  • Check person(s) entering the building for a valid membership and ID.
  • Assist with member registration, as requested.
  • Continuously patrol all dispensary premises, main office, Healing Center, etc., as well as other SPARC facilities when needed.
  • Observe, identify and report events which may include criminal and/or nuisance activity, unsafe or dangerous conditions, fire and life safety hazards and other site related events to manager.
  • Explain and enforce laws, city ordinances, Code of Conduct, and/or regulations to all visitors and/or staff.
  • Complete incident reports and log books daily.
  • Communicate over radio and coordinate other activities.
  • Maintain cleanliness of outside areas at all times, including removing debris and completing opening/closing checklists.
  • Complete closing janitorial procedures.
  • Maintain strictest confidentiality.
  • Perform other related work as required.

Requirements

PERFORMANCE REQUIREMENTS:
  • Knowledge, Skills and Abilities
  • Available to work varied hours/days, including nights, weekends, holidays, and/or city events.
  • Ability to de-escalate situations calmly and professionally.
  • Ability to understand and follow organization’s policies, procedures, safety and emergency rules, plans and procedures.
  • Ability to handle routine and stressful situations.
  • Ability to work with others including local police, staff, and/or property management personnel.
  • Ability to communicate on radio and coordinate others’ activities.
  • Ability to work without immediate, direct supervision.
  • High level of organization, patience and flexibility.
  • Professional appearance.
  • Reliable and timely attendance.
  • Ability to write routine reports and correspondence.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Personal knowledge of medicinal effects of cannabis to self and others.
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One year experience referred, prior security guard and customer service experience required. Experience in the medical cannabis industry is highly desirable, but not required. Bi-lingual Spanish speaker highly desirable. Must be eligible to obtain a California Guard Card. Must be 21 years old and pass criminal background check.

TYPICAL PHYSICAL DEMANDS: Work requires prolonged sitting and/or standing up to six (6) hours, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a radio and other equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting up to 50 pounds occasionally.

TYPICAL WORKING CONDITIONS: Work is performed in a busy cannabis dispensary. The dispensary area is very loud due to fans and filtration systems, fluctuating between extreme cold and hot temperatures. Involves frequent contact with staff and the public. Must have a strong comfort level to interact with members and co-workers, as well as local law enforcement. Work may be stressful at times and may include dealing with
difficult people. Available to work varied hours/days, including nights, weekends, holidays, and/or city events.

CERTIFICATES/LICENSES: None.


Benefits

BENEFITS AND PERKS: 


  • Medical with Employer contribution 

  • Dental with Employer contribution

  • Vision 

  • Voluntary Life Insurance 

  • Employer paid Life and LTD 

  • Hospital/Accident/Critical Illness Indemnity 

  • Commuter FSA 

  • 401(k) Retirement 

  • Pet Insurance 

  • Employer paid Employee Assistance Plan 

  • Employee discount 

  • Employee dispensary credit/allowance 

  • Free snacks at all SPARC locations

  • Tip pool distribution 

  • Sales bonus incentives 

  • 7 days paid Holidays per year 

  • 2 weeks paid Vacation 

  • 9 days sick leave 


Related keywords

Security GuardCalifornia Guard CardMedical CannabisDispensaryAccess ControlIncident ReportsPublic SafetyDe-escalationCustomer ServiceRetail Security

About SPARC

LinkedInVisit site

Light What's Good

Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2001
Headquarters
San Francisco, CA
LinkedIn followers
2,142

SPARC’s roots began early in cannabis regulation, reaching as far back as 1998 when CA Proposition 215 was passed, making medical cannabis available to those with a doctor’s recommendation. After years of growing and distributing with our collective, the first SPARC retail facility opened in 2010 at 1256 Mission Street in the SOMA neighborhood of San Francisco and was immediately lauded for the quality of service, wide selection of product, and the stunning design of the facility. Shortly afterward, SPARC opened two of the first legally permitted, commercial-scale cultivation facilities in San Francisco, committed to bringing quality products to our customers at affordable prices. In 2015, SPARC merged with Peace in Medicine, a highly respected industry peer with two retail facilities in Sonoma County, and in 2016 SPARC opened our newest retail facility in San Francisco’s historic Lower Haight neighborhood. 2017 saw SPARC begin cultivating cannabis at our new estate in the heart of Sonoma Valley, and in 2018 our farm became Demeter Certified for Biodynamic cultivation, making our facility one of the largest Biodynamic cannabis farms in California. We also operate a 25KSqFt product research & development, manufacturing, sales & distribution facility in Santa Rosa. SPARC is a long-trusted source for the highest quality cannabis. Our cannabis products are sustainably grown on our Sonoma County estate in fully organic, biodynamic fields using only natural sunlight. SPARC began in 1998 as a trailblazer in medical cannabis, and today continues to originate and propagate many of the industry’s most rigorous quality-control practices. For those who benefit from medical cannabis and those who responsibly enjoy adult-use cannabis, SPARC is committed to advancing the standards of how cannabis and cannabis products are developed, cultivated, packaged and sold industry-wide, while being a force for good in the neighborhoods and communities we call home.

Offices: 1256 Mission St., San Francisco, CA 94103, US · 473 Haight St, San Francisco, California 94117, US · 1061 N Dutton Ave, Santa Rosa, California 95401, US · 6771 Sebastopol Ave, Sebastopol, California 95472, US

BiodynamicsCannabisProduct Developmentand Bio ChemistryE-CommerceRetailDeliveryMedical
View all jobs at SPARC

About SPARC

LinkedInVisit site

Light What's Good

Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2001
Headquarters
San Francisco, CA
LinkedIn followers
2,142

SPARC’s roots began early in cannabis regulation, reaching as far back as 1998 when CA Proposition 215 was passed, making medical cannabis available to those with a doctor’s recommendation. After years of growing and distributing with our collective, the first SPARC retail facility opened in 2010 at 1256 Mission Street in the SOMA neighborhood of San Francisco and was immediately lauded for the quality of service, wide selection of product, and the stunning design of the facility. Shortly afterward, SPARC opened two of the first legally permitted, commercial-scale cultivation facilities in San Francisco, committed to bringing quality products to our customers at affordable prices. In 2015, SPARC merged with Peace in Medicine, a highly respected industry peer with two retail facilities in Sonoma County, and in 2016 SPARC opened our newest retail facility in San Francisco’s historic Lower Haight neighborhood. 2017 saw SPARC begin cultivating cannabis at our new estate in the heart of Sonoma Valley, and in 2018 our farm became Demeter Certified for Biodynamic cultivation, making our facility one of the largest Biodynamic cannabis farms in California. We also operate a 25KSqFt product research & development, manufacturing, sales & distribution facility in Santa Rosa. SPARC is a long-trusted source for the highest quality cannabis. Our cannabis products are sustainably grown on our Sonoma County estate in fully organic, biodynamic fields using only natural sunlight. SPARC began in 1998 as a trailblazer in medical cannabis, and today continues to originate and propagate many of the industry’s most rigorous quality-control practices. For those who benefit from medical cannabis and those who responsibly enjoy adult-use cannabis, SPARC is committed to advancing the standards of how cannabis and cannabis products are developed, cultivated, packaged and sold industry-wide, while being a force for good in the neighborhoods and communities we call home.

Offices: 1256 Mission St., San Francisco, CA 94103, US · 473 Haight St, San Francisco, California 94117, US · 1061 N Dutton Ave, Santa Rosa, California 95401, US · 6771 Sebastopol Ave, Sebastopol, California 95472, US

BiodynamicsCannabisProduct Developmentand Bio ChemistryE-CommerceRetailDeliveryMedical
View all jobs at SPARC

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