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Sioux Chief logoSioux Chief

FT Customer Service Support Representative – Order Entry

Kansas City, Missouri, United States · On-site

Entry level

Description Since 1957, Sioux Chief has manufactured innovative solutions for rough plumbing. Sioux Chief products are sold through qualified distributors worldwide from our Kansas City, Missouri headquarters. Sioux Chie…

Skills: Order Entry, Customer Service, Data Entry, Microsoft Office, Inventory Management

Sioux Chief logo

FT Customer Service Support Representative – Order Entry

Sioux Chief

Kansas City, Missouri, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Competitive Pay, Comprehensive Benefits, 401(k) With Company Match, Paid Time Off, Holidays, Opportunities For Growth And Advancement
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The role involves processing customer orders, managing consignment inventory, and communicating shipping updates to customers and representatives. Additionally, the representative coordinates with the planning team and prepares international shipping documentation.

Requirements

Candidates should be highly organized, detail-oriented, and proficient in Microsoft Office. A high school diploma is required, and previous customer service experience is preferred.

Full job description

Description

Since 1957, Sioux Chief has manufactured innovative solutions for rough plumbing. Sioux Chief products are sold through qualified distributors worldwide from our Kansas City, Missouri headquarters. Sioux Chief is proud to be an American manufacturer and to support the American worker. 

Do you love staying organized, solving problems, and helping customers? Are you someone who enjoys working behind the scenes to keep things running smoothly? If so, we'd love to meet you!

At Sioux Chief Manufacturing, we're proud of our people, our products, and our culture. We're looking for a Customer Service Support Representative to join our Customer Service team and play a key role in delivering an outstanding customer experience.

What You'll Do

No two days are exactly alike! In this role, you'll:

  • Communicate with customers and manufacturer representatives regarding order status and shipping updates.
  • Review back-orders and provide estimated ship dates.
  • Recommend alternative products when appropriate.
  • Process consignment warehouse orders and invoices.
  • Manage consignment inventory.
  • Coordinate with our Planning team to help keep customer orders moving.
  • Prepare international shipping documentation.
  • Support the Customer Service team wherever needed.

Requirements

We're Looking For Someone Who Is:

  • Highly organized and detail-oriented.
  • A strong communicator who enjoys helping others.
  • Comfortable with data entry and computer systems.
  • Able to prioritize multiple tasks in a fast-paced environment.
  • Positive, dependable, and team-focused.
  • Proficient with Microsoft Office.
  • High school diploma or equivalent.
  • Customer service experience or knowledge of customer service principles preferred.

Why Sioux Chief?

At Sioux Chief, you'll join a company that values teamwork, innovation, and taking care of our employees. We offer:

  • Competitive pay
  • Comprehensive benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for growth and advancement
  • A supportive team environment where your contributions matter

If you're looking for a stable career with a company that invests in its employees, we'd love to hear from you.

Apply today and become part of the Sioux Chief team!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Related keywords

Order EntryCustomer ServiceConsignment InventoryInternational ShippingMicrosoft OfficeRough PlumbingManufacturingData EntryShipping DocumentationBack-orders

About Sioux Chief

LinkedInVisit site

Sioux Chief creates and manufactures some of the most diverse and innovative plumbing products in the country.

Industry
Wholesale Building Materials
Company size
501-1,000 employees
Founded
1957
Headquarters
Kansas City, Missouri
LinkedIn followers
12,516

Sioux Chief creates and manufactures some of the most diverse and innovative plumbing products in the country. We focus on product innovation initiated by field research and interviews with plumbers, engineers, code officials, and distributors. One of the reasons Sioux Chief is able to turn an idea into a product so quickly is because we design and build our own Machines, tools and dies, and equipment to ensure that exact product tolerances are achieved. Process innovation also controls manufacturing costs, providing constant, reliable value to the customer, year after year. Sioux Chief is proud to be a true American innovator, one that combines the desire to innovate with the capability to make it happen.

Offices: 14940 Thunderbird Rd, Kansas City, Missouri 64147, US

Manufacturing plumbing productsReal EstateDronesManufacturing
View all jobs at Sioux Chief

About Sioux Chief

LinkedInVisit site

Sioux Chief creates and manufactures some of the most diverse and innovative plumbing products in the country.

Industry
Wholesale Building Materials
Company size
501-1,000 employees
Founded
1957
Headquarters
Kansas City, Missouri
LinkedIn followers
12,516

Sioux Chief creates and manufactures some of the most diverse and innovative plumbing products in the country. We focus on product innovation initiated by field research and interviews with plumbers, engineers, code officials, and distributors. One of the reasons Sioux Chief is able to turn an idea into a product so quickly is because we design and build our own Machines, tools and dies, and equipment to ensure that exact product tolerances are achieved. Process innovation also controls manufacturing costs, providing constant, reliable value to the customer, year after year. Sioux Chief is proud to be a true American innovator, one that combines the desire to innovate with the capability to make it happen.

Offices: 14940 Thunderbird Rd, Kansas City, Missouri 64147, US

Manufacturing plumbing productsReal EstateDronesManufacturing
View all jobs at Sioux Chief

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