Jaguaruna, Santa Catarina, Brazil · On-site
Assistant Customer Services Jaguaruna Location: Jaguaruna At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial mi…
Skills: Customer Service, Order Management, Logistics Planning, CRM, Customs Documentation
Poviglio, Emilia-Romagna, Italy · On-site
Automation Engineer - Graduate Programme Location: Poviglio At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial …
Skills: Automation Engineering, MES Integration, SCADA, PLC, Python
Bilbao, Autonomous Community of the Basque Country, Spain · Hybrid
Specialist Digital Communications (Temporary November 2026 - May 2027) Location: Bilbao At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distri…
Skills: Digital Communications, Content Creation, SEO Optimization, Social Media Management, Digital Analytics
Nemours, Ile-de-France, France · On-site
Partner Business Services Location: Nemours Office At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals.…
Skills: Financial Controlling, HR Generalist, Talent Sourcing, Employee Relations, Union Negotiations
Sarasota, Florida, United States · On-site
Heavy Equipment Loader Operator Location: Sarasota At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals.…
Skills: Heavy Equipment Operation, Loader Operation, Preventative Maintenance, Safety Compliance, Material Handling
Jaguaruna, Santa Catarina, Brazil · On-site
Supervisor Production Jaguaruna Location: Jaguaruna At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals…
Skills: Production Supervision, Process Optimization, Continuous Improvement, Budget Management, Regulatory Compliance
Ransbach-Baumbach, Rhineland-Palatinate, Germany · On-site
Business Unit Manager Ceramic Bodies Location: Ransbach-Baumbach At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty indust…
Skills: P&L Management, Strategic Planning, Go-to-Market Strategy, Channel Management, Product Portfolio Management
Chicago Ridge, Illinois, United States · On-site
H&S Manager Location: Chicago Ridge At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work power…
Skills: EH&S Leadership, Regulatory Compliance, Industrial Hygiene, Accident Investigation, Safety Training
Ransbach, Hesse, Germany · On-site
Manager Operations Clays Location: Ransbach HQ Office At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minera…
Skills: Operational Leadership, Mining Engineering, Lean Manufacturing, Budget Management, Continuous Improvement
Wilson, North Carolina, United States · Hybrid
Weighmaster/Admin Location: Wilson At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers…
Skills: Logistics Coordination, Data Analysis, Weighing Operations, Reporting, Microsoft Excel
Delavan, Wisconsin, United States · On-site
Manager Maintenance Location: Delavan At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work pow…
Skills: Maintenance Management, TPM, Lean Manufacturing, Six Sigma, SAP
Casco, Lombardy, Italy · On-site
$39k–$54k/yr
Supervisor Maintenance Location: HQ Bassanetti At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our…
Skills: Preventive Maintenance, Corrective Maintenance, Team Management, Troubleshooting, HSE Compliance
Rio Maior, Portugal · On-site
Supervisor Production Rio Maior Location: Rio Maior At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals…
Skills: Production Supervision, Operational Excellence, Industrial Mineral Knowledge, Safety Compliance, Budget Control
Masai, Johor, Malaysia · On-site
Graduate Process Optimization Engineer Location: Long-Teng At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial m…
Skills: Cost Analysis, Process Optimization, Operational Excellence, Data Analysis, Lean
Dessel, Flanders, Belgium · On-site
Market Development Analyst - Graduate Programme Location: Dessel Plant At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty …
Skills: Market Research, Competitive Analysis, Value Proposition Development, Strategic Marketing, Project Management
Bilbao, Autonomous Community of the Basque Country, Spain · Hybrid
Security Solutions Architect Location: Bilbao At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our …
Skills: Security Architecture, Zero Trust, Cloud Security, OT Security, Network Security
Bukowno, Lesser Poland Voivodeship, Poland · On-site
Sales Manager - Polska Location: Bukowno At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work …
Skills: Sales Management, Key Account Management, Price Negotiation, Sales Strategy Development, Competitor Analysis
Ransbach, Hesse, Germany · On-site
Operations Strategy Analyst Location: Ransbach HQ Office At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial min…
Skills: Market Analysis, Customer Analysis, Product Portfolio Performance, Cost Optimization, Project Management
Bilbao, Autonomous Community of the Basque Country, Spain · On-site
Data Analyst Commercial Excellence WE Location: Bilbao At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial miner…
Skills: Data Analysis, Power BI, SAP, AI Prompting, Coding
Wilson, North Carolina, United States · On-site
1st Shift Production Supervisor (Mon - Fri 7am - 5:30pm Location: Wilson At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialt…
Skills: Production Leadership, Lean Manufacturing, Process Optimization, People Management, Troubleshooting
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The role focuses on managing customer orders, onboarding, and handling external complaints to ensure excellent service and regulatory compliance. It also involves coordinating logistics, including transport planning and customs documentation for the cluster.
Candidates should have a bachelor's degree in Logistics, Business Administration, or a related field, or equivalent professional experience. Advanced proficiency in English and the local language is required.
Location:
JaguarunaAt Sibelco, we advance life through materials.
For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.
Are We the Perfect Match?
At Sibelco, we believe building a successful career is a two-way journey. We’re looking for individuals who share our values and vision, just as much as you’re seeking a company that aligns with your aspirations. Together, we can shape the future.
Job Description:
You will ensure that you work to the departmental processes in order to provide excellent customer service whilst still complying with local regulations
Supervise the organizing the receipt and processing of orders, ensuring that customer requirements are met, and providing compliant documentation or for the logistics activities to customers or between sites
Handling and ensuring the correct workflow of external complaints
Customer Onboarding: Acts as the first line of service for the customers, having the ability to serve them and to coordinate any commercial, technical or operational issues
Order & Contract Management: Communicates with customers to ensure order entry and amendments are carried out according to customer requirements / Verifies order information to ensure correct and compliant documentation is issued
Customer Inquiry Handling: Accepts and logs (CRM) external complaints and provides feedback after investigation by the QA Manager and in consultation with the Sales Manager
Data Management: Updates systems and shipment files to ensure the work trail can be audited if required
Logistics: perform inbound and outbound forwarding activities for the cluster / Plan best means of transport to customers to meet cost as well as time barriers / Make bookings with carriers and shipping companies / Ensure correct customs documentation
Bachelor degree in Logistics, Business Administration, Transportation or other relevant field or equivalent by experience
OR prior experience in customer services or logistics role in an international environment
English – advanced verbal & writing
Local language of the country of base and main operations – proficient verbal & writing
Employee Type:
PermanentWhy Join Us?
Sibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. Here’s what you can look forward to when you join our team:
Meet Our People: Careers
Learn About Our Recruitment Process: Learn More
Discover Our Sustainability Goals: Sibelco priorities
We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.
How to Apply
Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.
Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.
Material Solutions Advancing Life
Material Solutions Advancing Life Sibelco is a global material solutions company that sources, transforms, and distributes specialty industrial minerals — particularly silica, clays, feldspathics, and olivine. We are also leaders in glass recycling. Operating in over 30 countries, we serve diverse industries such as glass, ceramics, construction, coatings, polymers, and water purification, delivering materials that power progress in modern life, from solar technology to smartphone screens. Founded in 1872, Sibelco has grown into a multinational business with a broad portfolio of high-specification minerals and a commitment to dedicated technical support. We strive for innovation, sustainability, and excellence, offering solutions that meet and anticipate the needs of our customers. At Sibelco, we are committed to sustainability, biodiversity, and the health, safety, and well-being of our employees. We foster a culture of diversity and inclusion, ensuring that all colleagues feel valued and supported. As a great place to work, we provide competitive pay, well-being support, and opportunities for growth and development. Our vision is to deliver long-term social, environmental, and economic value, guided by our purpose: Material solutions advancing life. #WeAreSibelco
Offices: ., Antwerp, Belgium, BE
Material Solutions Advancing Life
Material Solutions Advancing Life Sibelco is a global material solutions company that sources, transforms, and distributes specialty industrial minerals — particularly silica, clays, feldspathics, and olivine. We are also leaders in glass recycling. Operating in over 30 countries, we serve diverse industries such as glass, ceramics, construction, coatings, polymers, and water purification, delivering materials that power progress in modern life, from solar technology to smartphone screens. Founded in 1872, Sibelco has grown into a multinational business with a broad portfolio of high-specification minerals and a commitment to dedicated technical support. We strive for innovation, sustainability, and excellence, offering solutions that meet and anticipate the needs of our customers. At Sibelco, we are committed to sustainability, biodiversity, and the health, safety, and well-being of our employees. We foster a culture of diversity and inclusion, ensuring that all colleagues feel valued and supported. As a great place to work, we provide competitive pay, well-being support, and opportunities for growth and development. Our vision is to deliver long-term social, environmental, and economic value, guided by our purpose: Material solutions advancing life. #WeAreSibelco
Offices: ., Antwerp, Belgium, BE
