Suamico, Wisconsin, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Suamico, WI. On the job traini…
Skills: Customer Service, Patient Care, Eyewear Dispensing, Medical Billing, Inventory Management
Suamico, Wisconsin, United States · On-site
It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team…
Skills: Eyewear Dispensing, Patient Care, Performance Management, Staff Training, Financial Analysis
Fremont, Nebraska, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Freemont, NE. On-the-job train…
Skills: Customer Service, Patient Care, Optical Dispensing, Eyewear Selection, Medical Billing
Kalispell, Montana, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Kalispell, MT. On the job trai…
Skills: Customer Service, Patient Care, Eyewear Dispensing, Medical Billing, Inventory Management
De Pere, Wisconsin, United States · On-site
It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team…
Skills: Store Operations, Patient Care, Eyewear Dispensing, Performance Management, Financial Analysis
Whitewater, Wisconsin, United States · On-site
POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a …
Skills: Customer Service, Appointment Booking, Medical Billing, Patient File Management, Computer Skills
Whitewater, Wisconsin, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Whitewater, WI. On the job tra…
Skills: Customer Service, Patient Care, Optical Dispensing, Medical Billing, Inventory Management
West Bend, Wisconsin, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in our West Bend, WI location! POSITION SUMMARY: E…
Skills: Leadership, Customer Service, Optical Dispensing, Performance Management, Financial Analysis
Morris, Minnesota, United States · On-site
$18/hr–$25/hr
General Manager in Training rate is $18.00 to $25.20 per hour It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to de…
Skills: Eyewear Dispensing, Patient Care, Performance Management, Staff Training, Financial Analysis
Saint Cloud, Minnesota, United States · On-site
$19/hr–$26/hr
General Manager in Training rate is $19.00 to $26.60 per hour It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to de…
Skills: Eyewear Dispensing, Patient Care, Performance Management, Staff Training, Financial Analysis
Iron Mountain, Michigan, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in our Kingsford, MI location! POSITION SUMMARY: E…
Skills: Leadership, Optical Dispensing, Patient Care, Sales Management, Financial Analysis
River Falls, Wisconsin, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Onalaska, WI. On the job train…
Skills: Customer Service, Patient Care, Optical Dispensing, Medical Billing, Inventory Management
Hutchinson, Minnesota, United States · On-site
$15/hr–$21/hr
Optician Pay rate is $15.00 to $21.00 per hour Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to …
Skills: Customer Service, Patient Care, Optical Dispensing, Medical Billing, Inventory Management
St. Cloud, Minnesota, United States · On-site
$14/hr–$19/hr
Office Assistant Pay rate is $14.00 to $19.60 per hour POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files,…
Skills: Customer Service, Appointment Scheduling, Medical Billing, Patient File Management, Computer Skills
Beloit, Wisconsin, United States · On-site
POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a …
Skills: Customer Service, Appointment Scheduling, Medical Billing, Patient File Management, Computer Skills
Beloit, Wisconsin, United States · On-site
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Beloit, WI. On the job trainin…
Skills: Customer Service, Patient Care, Optical Dispensing, Medical Billing, Inventory Management
Plymouth, Indiana, United States · On-site
POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a …
Skills: Customer Service, Appointment Scheduling, Medical Billing, Patient File Management, Computer Skills
Appleton, Wisconsin, United States · On-site
It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team…
Skills: Leadership, Optical Dispensing, Patient Care, Financial Analysis, Performance Management
De Pere, Wisconsin, United States · On-site
At our proprietary lab in De Pere, WI, we manufacture quality eyewear for our eye care center patients at over 140 locations across the North and Midwest. With a focus on continuous improvement, we are always looking for…
Skills: Optical Manufacturing, Equipment Operation, Precision Hand Tools, Quality Inspection, Lens Fabrication
Rhinelander, Wisconsin, United States · On-site
It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team…
Skills: Eyewear Dispensing, Patient Care, Performance Management, Store Operations, Staff Training
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Provide excellent patient service by assisting with the selection, ordering, and dispensing of eyewear and contact lenses. Handle operational tasks including medical billing, frame inventory maintenance, and pre-screening activities for optometrists.
Requires a high school diploma or equivalent and the ability to maintain state-required licensing. While previous optical experience is preferred, on-the-job training is provided for those without experience.
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Suamico, WI.
On the job training provided, no experience necessary.
POSITION SUMMARY:
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.
Taking Care of our teams who take Care of our Patients
DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
· Provide excellent customer and patient service according to company and Optical Center standards
· Analyze patient eyewear needs
· Recommend specific lenses, lens coatings and frames to satisfy patient needs
· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
· Order and dispense eyewear accurately and professionally
· Assist patients with proper frame repairs and adjustments
· Show patients how to insert, remove and care for their contact lenses
· Assist Optometrist with case histories and screenings
BUSINESS AND OPERATIONAL STANDARDS
· Maintain a complete knowledge of third-party plans and claims
· Explain promotions and special lens offerings to patients and customers
· Balance accounts
· Prepare work orders containing specific instructions for Optical Lab
· Process medical billing information
· Ensure proper merchandising of frame inventory
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
· High School Graduate or equivalent
· Maintain license as required by state
· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
· Previous experience in an office and/or optical dispensing is preferred
· Able to handle multiple customer interactions/phone calls at a time
· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
· Able to read and write at a high school graduate level
· Able to sit or stand for extended periods of time
· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
· Ability to lift 10 to 20 pounds
· Ability to see (Near, Distance, Color, and Depth Perception)
· Manual and finger dexterity, as well as hand/arm steadiness
· Ability to grip and hold items
· Good eye and hand coordination
· Able to operate a cash register, various optical equipment and tools
· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
· Able to travel independently to support Company objectives and personal development
These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Trustworthiness | Service Excellence | Competency | Community | You'll See!
At Shopko Optical, we treat you like a patient first, a customer second and a neighbor always. We care about the health of your vision, and we’ve helped our communities see better for over 40 years in over 100 locations. Our trusted optometrists and opticians provide comprehensive exams and diagnoses with a personal touch. We’re committed to providing convenient eyecare with remarkable customer service and an extensive selection of brand name frames and the latest in lens technology, all in one place. Come see for yourself.
Offices: 700 Pilgrim Way, Green Bay, Wisconsin 54304, US
Trustworthiness | Service Excellence | Competency | Community | You'll See!
At Shopko Optical, we treat you like a patient first, a customer second and a neighbor always. We care about the health of your vision, and we’ve helped our communities see better for over 40 years in over 100 locations. Our trusted optometrists and opticians provide comprehensive exams and diagnoses with a personal touch. We’re committed to providing convenient eyecare with remarkable customer service and an extensive selection of brand name frames and the latest in lens technology, all in one place. Come see for yourself.
Offices: 700 Pilgrim Way, Green Bay, Wisconsin 54304, US
