Abingdon, England, United Kingdom · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Control, Cycle Counting, Warehouse Management System, RF Scanner, Root Cause Analysis
Waddinxveen, South Holland, Netherlands · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Control, ICQA Processes, Warehouse Management System, RF Scanner, Cycle Counting
Sydney, New South Wales, Australia · Hybrid
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Outbound Cold Calling, Lead Qualification, Social Selling, Pipeline Management, Sales Prospecting
North Aurora, Illinois, United States · On-site
$17/hr–$18/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Receiving, Picking, Packing, Inventory Management, Quality Control
North Aurora, Illinois, United States · On-site
$17/hr–$18/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Receiving, Picking, Packing, Inventory Management, Quality Control
Bethlehem, Pennsylvania, United States · On-site
$17/hr–$18/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Management, Order Picking, Packing, Warehouse Operations, Attention To Detail
Bethlehem, Pennsylvania, United States · On-site
$17/hr–$18/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Management, Order Picking, Packing, Warehouse Operations, Attention To Detail
North Aurora, Illinois, United States · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Receiving, Picking, Packing, Inventory Management, Quality Control
India · Remote Solely
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Operations Management, People Management, Strategic Planning, BPO Management, Customer Experience
United States · Remote OK
$89k–$149k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Product Marketing, Go-To-Market Strategy, Sales Enablement, Messaging and Positioning, Competitive Intelligence
Toronto, Ontario, Canada · Remote OK
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: E-commerce Fulfillment, Warehouse Management, Logistics, KPI Tracking, WMS Systems
Chicago, Illinois, United States · Hybrid
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Strategic Prospecting, Cold Calling, Social Selling, Lead Qualification, Account Based Marketing
Fort Worth, Texas, United States · On-site
$19/hr–$20/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Management, Order Picking, Packing, Receiving, Attention To Detail
Bethlehem, Pennsylvania, United States · On-site
$18/hr–$19/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Management, Order Picking, Packing, Warehouse Operations, Detail Oriented
Roanoke, Texas, United States · On-site
$19/hr–$20/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Receiving, Picking, Packing, Inventory Management, Quality Control
Altona, Victoria, Australia · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: ICQA Processes, Warehouse Management System, RF Scanner, Inventory Control, Cycle Counting
North Aurora, Illinois, United States · On-site
$17/hr–$18/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Management, Order Picking, Packing, Warehouse Operations, Attention To Detail
Bethlehem, Pennsylvania, United States · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Safety Auditing, PIT Operations, TDR Procedures, OSHA Compliance, Incident Investigation
Bolingbrook, Illinois, United States · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Control, ICQA Processes, Warehouse Management System, RF Scanner, Cycle Counting
North Aurora, Illinois, United States · On-site
$17/hr–$18/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Management, Order Picking, Packing, Quality Control, Warehouse Operations
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Monitor and complete inventory control activities and cycle counting processes at partner fulfillment centers. Resolve merchant concerns regarding inventory discrepancies and provide performance reports to leadership.
Requires 2+ years of ICQA experience in a 3PL or warehouse environment and proficiency with WMS software. Must be able to lift 50 lbs and stand for 8-10 hour shifts.
As a member of the ShipBob Team, you will...
Location: Oxford, UK
Role Description:
The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Senior Manager, SFN Quality.
What you’ll do:
What you’ll bring to the table:
Perks & Benefits:
#LI-DS2
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
A leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants.
Founded in 2014, ShipBob offers best-in-class supply chain and fulfillment capabilities for thousands of brands. ShipBob has an international fulfillment network across the US, Canada, UK, EU, and Australia. ShipBob's proprietary technology combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for ecommerce companies.
Offices: 120 N. Racine, suite 100, Chicago, IL 60607, US · 405 & 406 World Trade Centre, Connaught Place, New Delhi, Delhi 110001, IN · Sydney, AU · London, GB
A leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants.
Founded in 2014, ShipBob offers best-in-class supply chain and fulfillment capabilities for thousands of brands. ShipBob has an international fulfillment network across the US, Canada, UK, EU, and Australia. ShipBob's proprietary technology combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for ecommerce companies.
Offices: 120 N. Racine, suite 100, Chicago, IL 60607, US · 405 & 406 World Trade Centre, Connaught Place, New Delhi, Delhi 110001, IN · Sydney, AU · London, GB
