India · Remote Solely
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: LTL Shipping, FTL Shipping, Transportation Management System (TMS), Analytical Skills, Microsoft Excel
India · Remote OK
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: AI Product Management, Technical Product Specification, AI Toolchain Usage, Data Modeling, API Contract Evaluation
United States · Remote OK
$151k–$252k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: AI Product Management, Technical Product Specification, AI Toolchain Proficiency, Data Modeling, API Contract Evaluation
United States · Remote OK
$151k–$252k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: AI Product Management, Technical Specification Writing, Prototyping, Data Modeling, API Contract Evaluation
United States · Remote OK
$151k–$290k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: AI Product Management, Warehouse Automation Strategy, WMS Integration, AI Development Toolchain, Technical Specification Writing
United States · Remote OK
$67k–$112k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Sales Execution, Pipeline Management, Negotiation, CRM Proficiency, Consultative Selling
Bolingbrook, Illinois, United States · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Control, ICQA Processes, Warehouse Management System, RF Scanner, Cycle Counting
Sydney, New South Wales, Australia · Hybrid
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Merchant Success Management, Sales, Merchant Services, Quota Attainment, Strategic Planning
Moreno Valley, California, United States · On-site
$21/hr–$22/hr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Management, Order Picking, Packing, Warehouse Operations, Detail Oriented
North Aurora, Illinois, United States · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Forklift Operation, Electric Pallet Jack, Inventory Management, Shipping and Receiving, Safety Compliance
India · Remote OK
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Forecasting, Machine Learning, Python, Time-Series Analysis, Statistical Modeling
North Aurora, Illinois, United States · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Receiving, Picking, Packing, Inventory Management, Quality Control
Riverside, California, United States · On-site
$70k–$91k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: People Management, Operational Leadership, Inbound Operations, KPI Tracking, Dock Management
North Aurora, Illinois, United States · On-site
$50k–$84k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: People Management, Operational Leadership, Inbound Operations, KPI Tracking, Dock Management
North Aurora, Illinois, United States · On-site
$50k–$84k/yr
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: People Management, Operational Leadership, Process Improvement, KPI Tracking, Performance Management
Waddinxveen, South Holland, Netherlands · On-site
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: Inventory Control, ICQA Processes, Warehouse Management System, RF Scanner, Cycle Counting
India · Remote OK
As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle…
Skills: People Management, Data Engineering, Azure, Databricks, SQL
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The Freight Specialist manages LTL, partial, and FTL shipments while optimizing load plans and monitoring carrier performance to ensure on-time delivery. They are also responsible for resolving service disruptions and addressing freight inquiries from internal teams and merchants.
Candidates need experience managing freight within a Transportation Management System (TMS) and strong analytical skills using Excel and Google tools. Excellent communication and multitasking abilities are required to coordinate between senior leadership and operations teams.
As a member of the ShipBob Team, you will...
Location: Remote in India
Shift Timings: 5:30 PM IST to 2:30 AM IST, with a flexibility of ±2 hours based on business requirements and U.S. Daylight Saving Time (DST).
Role Description:
The Freight Specialist is responsible for helping book less-than-truckload (LTL), partial, and full truckload (FTL) shipments across multiple business verticals that include but are not limited to: internal transfers within the ShipBob network, client customer orders, client inbound, and client B2B orders. In addition, the freight specialist is responsible for proactively solutioning any service disruptions and/or potential disruptions that result in failing to meet the agreed-upon customer service guarantee. The Freight Specialist will monitor carrier performance closely and make any necessary adjustments to our carrier portfolio due to noncompliance and/or repeated service failures. The Freight Specialist will also address any internal as well as merchant driven freight status inquiries and escalations. Potential for new role “advancement” within 2 to 3 years depending on business needs and growth. This role reports to Manager, Carrier.
What you’ll do:
What you’ll bring to the table:
Perks & Benefits:
#LI-AS1
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.
We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
A leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants.
Founded in 2014, ShipBob offers best-in-class supply chain and fulfillment capabilities for thousands of brands. ShipBob has an international fulfillment network across the US, Canada, UK, EU, and Australia. ShipBob's proprietary technology combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for ecommerce companies.
Offices: 120 N. Racine, suite 100, Chicago, IL 60607, US · 405 & 406 World Trade Centre, Connaught Place, New Delhi, Delhi 110001, IN · Sydney, AU · London, GB
A leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants.
Founded in 2014, ShipBob offers best-in-class supply chain and fulfillment capabilities for thousands of brands. ShipBob has an international fulfillment network across the US, Canada, UK, EU, and Australia. ShipBob's proprietary technology combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for ecommerce companies.
Offices: 120 N. Racine, suite 100, Chicago, IL 60607, US · 405 & 406 World Trade Centre, Connaught Place, New Delhi, Delhi 110001, IN · Sydney, AU · London, GB
