Mumbai, Maharashtra, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Agency Management, Debt Collection, Portfolio Management, Stakeholder Management, Analytical Ability
Pune, Maharashtra, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Collection processes, Portfolio management, Stakeholder management, Analytical ability, Problem solving
Saraswati Vihar Tehsil, Delhi, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Agency Management, Collections Process, Portfolio Management, Stakeholder Management, Analytical Ability
Bhubaneswar Municipal Corporation, Odisha, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Sales Management, Team Handling, Relationship Management, Analytical Skills, Distribution Sales
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Insider Threat Management, Data Leak Prevention, Log Management, CASB, User Access Management
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Credit Modelling, Collection Scorecards, Fraud Prevention, Big Data, R
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Data Governance, Data Protection, Risk Management, Information Security, Vendor Management
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Business Transformation, Lean Six Sigma, Program Management, Stakeholder Management, Business Intelligence
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Business Continuity Risk Assessment, Vendor Risk Management, Compliance Monitoring, Risk Assessment Frameworks, Audit
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Project Management, Bi-Modal IT, Vendor Management, Java Ecosystem, Spring
Bangalore, Karnataka, India · Hybrid
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Vendor Management, KPI Governance, Service Delivery, Cross Selling, Upselling
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Ecl Modelling, Asset Classification, Data Governance, Debt Sale Management, Sas
Ambattur, Tamil Nadu, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Online Reputation Management, Social Media Response, Content Management, Stakeholder Management, Problem-solving
Kolkata, West Bengal, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Credit Card Knowledge, Collection Processes, Analytical Ability, Stakeholder Management, Problem Solving
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Financial Reporting, Profit & Loss Analysis, Financial Analytics, MS Office, Budgeting And Forecasting
Saraswati Vihar Tehsil, Delhi, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Credit Card Collections, Portfolio Management, Analytical Ability, Stakeholder Management, Problem Solving
Bangalore, Karnataka, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Agency Management, Collections Process, Portfolio Management, Stakeholder Management, Analytical Ability
Secunderabad, Telangana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Collection Management, Portfolio Management, Analytical Ability, Stakeholder Management, Problem Solving
Vijayawada, Andhra Pradesh, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Agency Management, Debt Collection, Portfolio Management, Stakeholder Management, Analytical Ability
Mumbai, Maharashtra, India • On-site
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Manage collection processes for an allocated portfolio to meet targets for resolution, recovery, and normalization. Oversee vendor performance, conduct field visits, and ensure adherence to compliance and data security guidelines.
Requires a graduate or postgraduate degree with 2-5 years of overall experience and 2-4 years of relevant team handling or domain experience. Must possess strong credit card knowledge and expertise in collection processes.
About Us
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What’s in it for YOU
Role Purpose
Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR.
Role Accountability
Measures of Success
Technical Skills / Experience / Certifications
Credit Card knowledge along with good understanding of Collection Processes
Competencies critical to the role
Qualification
Post-Graduate / Graduate in any discipline
Preferred Industry
FSI
SBI Card was launched in 1998 with the State Bank of India, India's largest bank, as the majority stakeholder. In March 2020, SBI Card was listed on BSE and NSE. Today, SBI Card is India’s largest pure-play credit card issuer with over 22.1 million cards in force, as of FY26. Its wide array of products and services caters to a diverse range of customer segments across India, right from new-to-credit to super premium. The SBI Card brand is based on the value proposition of 'Make Life Simple'. The proposition manifests in SBI Card’s continuous efforts to simplify the lives of its customers, employees, and other key stakeholders. Customer centricity, supported by the values of trust and transparency, is core to SBI Card’s ethos.
Offices: Infinity Tower, DLF City Phase 2, Gurgaon, Haryana 122002, IN
SBI Card was launched in 1998 with the State Bank of India, India's largest bank, as the majority stakeholder. In March 2020, SBI Card was listed on BSE and NSE. Today, SBI Card is India’s largest pure-play credit card issuer with over 22.1 million cards in force, as of FY26. Its wide array of products and services caters to a diverse range of customer segments across India, right from new-to-credit to super premium. The SBI Card brand is based on the value proposition of 'Make Life Simple'. The proposition manifests in SBI Card’s continuous efforts to simplify the lives of its customers, employees, and other key stakeholders. Customer centricity, supported by the values of trust and transparency, is core to SBI Card’s ethos.
Offices: Infinity Tower, DLF City Phase 2, Gurgaon, Haryana 122002, IN
