Charleston, South Carolina, United States · On-site
Mid level
Description Join one of the most innovative, forward-thinking law firms in the country. As a member of the Saxton & Stump team, you’ll be joining a culture of excellence and teamwork, mixed with a strong focus on investi…
Description Join one of the most innovative, forward-thinking law firms in the country. As a Concierge and Client Services Specialist/Legal Assistant on the Saxton & Stump team, you’ll be joining a culture of excellence …
Manheim Township, Pennsylvania, United States · On-site
Mid level
Description Join one of the most innovative, forward-thinking law firms in the country. As an Accounts Payable professional on the Saxton & Stump team, you’ll be joining a culture of excellence and teamwork, mixed with a…
Cybersecurity Analyst - Hybrid based out of Lancaster
Manheim Township, Pennsylvania, United States · Hybrid
Mid level
Description Join one of the most innovative, forward-thinking law firms in the country. As a member of the Saxton & Stump team, you’ll be joining a culture of excellence and teamwork, mixed with a strong focus on investi…
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Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, 401k plan, Professional growth opportunities
Posted 5d ago
~40 hrs/week
Responsibilities
The IT Support Analyst will provide first-level technical support to end-users and maintain the firm's hardware and software systems. They will also assist with network infrastructure, system upgrades, and provide support for in-office meetings.
Requirements
Candidates must have a bachelor's degree in a related field or equivalent experience, along with 2-4 years of technology support experience. Proficiency in Windows/macOS, networking concepts, and strong troubleshooting skills are required.
Full job description
Description
Join one of the most innovative, forward-thinking law firms in the country. As a member of the Saxton & Stump team, you’ll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we’ve built that into the way we recruit, the way we structure our team, and the way we value customer service.
As we continue to expand, we are seeking an experienced, talented IT Support Analyst to join our team. We offer a challenging and engaging environment for our IT staff which allows them to develop their skills and offer mobility in their IT careers.
Position Overview
As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital employee experience is a top priority. You will work closely with our IT team to diagnose and resolve technical issues, implement software and hardware solutions, and contribute to the overall efficiency and reliability of our IT infrastructure.
Requirements
Provide first-level technical support to end-users, including troubleshooting hardware and software issues.
Install, configure, and maintain computer systems, software, and peripheral devices.
Assist in the setup and maintenance of network and server infrastructure.
Collaborate with IT team members to develop and document standard operating procedures.
Assist with in-office meeting and conference room support as needed.
Maintain an inventory of IT equipment and software licenses.
Assist with IT-related projects, including system upgrades and migrations.
Stay up to date with industry trends and best practices to enhance our IT support services.
Provide excellent customer service, communicate technical information clearly, and train end-users as needed.
Requirements
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
2-4 years of solid technology support experience.
Proven experience in IT support or a related role.
Strong knowledge of Windows and/or macOS operating systems.
Familiarity with networking concepts and protocols.
Proficiency in troubleshooting hardware and software issues.
Excellent communication and interpersonal skills.
Strong problem-solving abilities, critical thinking skills, and attention to detail.
IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Saxton & Stump offers a competitive salary, as well as a comprehensive benefits package, including medical, dental, and vision insurance (which start day one of employment), a 401k plan, and the opportunity for professional growth.
Related keywords
IT SupportWindowsMacOSNetworkingHardwareSoftwareServerInfrastructureCompTIA A+Microsoft Certified IT ProfessionalTroubleshootingSystem UpgradesSystem MigrationsInventory ManagementTechnical SupportCustomer Service
A different approach to full-service legal and consulting services.
Industry
Legal Services
Company size
201-500 employees
Headquarters
Lancaster, Pennsylvania
LinkedIn followers
2,923
Saxton & Stump is a full-service law firm serving businesses by providing legal and consulting services. We assist our clients by applying creative, strategic solutions and problem-solving support to help their businesses, organizations, and personnel navigate complex legal issues and thrive in an increasingly complex world.
AN INNOVATION IN LEGAL SERVICES
At Saxton & Stump, we don’t just talk about innovation, we embrace it and make it part of our culture. From our unique approach to litigation, to the tools and techniques we’ve developed to help businesses thrive in an increasingly complex world, our team is constantly seeking improvements to the way legal services are provided.
As a client to Saxton & Stump, you’ll be working with a team built for excellence that brings both quick response times and high quality work. We also have a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we’ve built that into the way we recruit, the way we structure our team, and the way we value client service.
A DIFFERENT TYPE OF TEAM
Collaboration across disciplines allows our team to provide the highest level of service for our clients. The diverse backgrounds of our attorneys, coupled with the knowledge of outside experts, industry professionals, and business professionals creates a resource for clients that builds a strong foundation for success.
JOIN OUR TEAM
As a member of the Saxton & Stump team, you’ll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we’ve built that into the way we recruit, the way we structure our team, and the way we value customer service.
Offices: 280 Granite Run Drive, Suite 300, Lancaster, Pennsylvania 17601, US · 63 N Main St, Stewartstown, Pennsylvania 17363, US · 4250 Crums Mill Rd, Harrisburg, Pennsylvania 17112, US · 100 Deerfield Ln, Suite 240, Malvern, Pennsylvania 19355, US · 230 S Broad St, 1100, Philadelphia, Pennsylvania 19102, US
risk mitigationconsulting serviceslabor and employmentquality assurance and peer reviewpatient safetyconstruction lawLitigationInsuranceAlternative Dispute Resolutionsbusiness law
A different approach to full-service legal and consulting services.
Industry
Legal Services
Company size
201-500 employees
Headquarters
Lancaster, Pennsylvania
LinkedIn followers
2,923
Saxton & Stump is a full-service law firm serving businesses by providing legal and consulting services. We assist our clients by applying creative, strategic solutions and problem-solving support to help their businesses, organizations, and personnel navigate complex legal issues and thrive in an increasingly complex world.
AN INNOVATION IN LEGAL SERVICES
At Saxton & Stump, we don’t just talk about innovation, we embrace it and make it part of our culture. From our unique approach to litigation, to the tools and techniques we’ve developed to help businesses thrive in an increasingly complex world, our team is constantly seeking improvements to the way legal services are provided.
As a client to Saxton & Stump, you’ll be working with a team built for excellence that brings both quick response times and high quality work. We also have a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we’ve built that into the way we recruit, the way we structure our team, and the way we value client service.
A DIFFERENT TYPE OF TEAM
Collaboration across disciplines allows our team to provide the highest level of service for our clients. The diverse backgrounds of our attorneys, coupled with the knowledge of outside experts, industry professionals, and business professionals creates a resource for clients that builds a strong foundation for success.
JOIN OUR TEAM
As a member of the Saxton & Stump team, you’ll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we’ve built that into the way we recruit, the way we structure our team, and the way we value customer service.
Offices: 280 Granite Run Drive, Suite 300, Lancaster, Pennsylvania 17601, US · 63 N Main St, Stewartstown, Pennsylvania 17363, US · 4250 Crums Mill Rd, Harrisburg, Pennsylvania 17112, US · 100 Deerfield Ln, Suite 240, Malvern, Pennsylvania 19355, US · 230 S Broad St, 1100, Philadelphia, Pennsylvania 19102, US
risk mitigationconsulting serviceslabor and employmentquality assurance and peer reviewpatient safetyconstruction lawLitigationInsuranceAlternative Dispute Resolutionsbusiness law