Milan, Lombardy, Italy · On-site
Sandvik is looking for a Service Coordinator with a Mechanical Engineering background to join our Service team. In this role, you will support operational activities related to technical assistance and Parts & Services, …
Skills: Mechanical engineering, Technical support, Customer service, Sales support, Technical documentation
Kumasi, Ashanti Region, Ghana · On-site
Job Title Technical Competence Development Specialist Country Ghana Sandvik Business Area Mining, within the Sandvik Group, is a global leading supplier of equipment and tools, parts, services, and technical solutions fo…
Skills: Training Needs Analysis, Competency Frameworks, Technical Coaching, Strategic Planning, Performance Data Analysis
Ernakulam, Kerala, India · On-site
SMRT(i)PL, we have SRP as a business area, which is a leading supplier in equipment, services, support and technical solutions for construction and mining industry and specialist in Crushing, Screening, Mobile plants, an…
Skills: P&L management, Aftermarket sales, Troubleshooting, Maintenance management, Customer relationship management
Mississauga, Ontario, Canada · Remote OK
Business Controller – Americas 📍 Location: Flexible within the Americas: USA, Canada, Mexico or Brazil (preferred: East Coast) About Dormer Pramet Dormer Pramet is a global supplier of metal cutting tools and part of th…
Skills: Financial analysis, Business partnering, Profitability analysis, Budgeting, Forecasting
Mebane, North Carolina, United States · On-site
$35/hr–$45/hr
Sandvik Mining is looking for a Field Service Technician – Billings, MT. If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field…
Skills: Mechanical Troubleshooting, Electrical Troubleshooting, Hydraulics, Pneumatics, Diesel Engine Repair
Sandviken, Norrbotten County, Sweden · On-site
Do you thrive in a global environment where supply chain excellence directly shapes business performance and customer satisfaction? This is an opportunity to lead regional planning on a transformative journey—strengtheni…
Skills: Supply chain management, S&OP, Demand planning, Forecasting, Strategic planning
Phoenix, Arizona, United States · Hybrid
$135k–$155k/yr
Sandvik Mining is looking for Area Manager, Surface Drills, Western USA Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, dig…
Skills: Sales Management, Business Development, Distributor Management, CRM Opportunity Management, Strategic Planning
Milton, New South Wales, Australia · Hybrid
Sandvik Mining Milton, Brisbane About the Opportunity Based at our head office here in Milton, Brisbane, an exciting opportunity exists for a proactive and customer-focused Workshop Job Administrator to join the Service …
Skills: Administrative support, Customer service, WIP management, Data entry, Invoicing
Lima, Lima, Peru · On-site
¡Estamos contratando!Practicante Workshop Ubicación: Lima - Huachipa ¡Únete a nuestro equipo en Sandvik y sé parte de nuestro futuro digital y sostenible! En Sandvik Perú trabajamos activamente para crear un lugar de tra…
Skills: Industrial electricity, Industrial electronics, Heavy machinery maintenance, Automotive mechatronics, Equipment maintenance
Perth, Western Australia, Australia · On-site
Location: Jandakot Business Area: Rock Processing Australia Job Type: Full-time, Permanent Reports to: Lead Service Planner Working rights: You must be able to secure valid work rights for employment in Australia. Closin…
Skills: Service Coordination, Resource Planning, Customer Relationship Management, SAP, ERP Systems
Renningen, Baden-Württemberg, Germany · Hybrid
Wir suchen eine engagierte Persönlichkeit, die unsere lokale Produktionsumgebung technisch betreut und weiterentwickelt. In dieser verantwortungsvollen Rolle bist du die zentrale Ansprechperson für die Sicherstellung der…
Skills: System administration, Network administration, IT infrastructure, Server management, Storage systems
Turku, Southwest Finland, Finland · On-site
Sandvikin Mining -liiketoiminta-alue on johtava kaivosteollisuuden laitteiden ja työkalujen sekä huolto- ja teknisten palveluiden tuottaja. Liiketoiminta-alueen tuotteita ovat mm. poralaitteet, mekaanisen louhinnan laitt…
Skills: Electrical installation, Teamwork, Problem solving, Technical assembly, Manufacturing process improvement
Mebane, North Carolina, United States · Remote OK
Job Title: Application Specialist Department: Sales Reports to: VP of Sales Classification: Exempt Location: Pacific Northwest Territory Travel: Travel Required Job Summary: We are seeking an Applications Specialist for …
Skills: Account management, Metalworking, Cutting tools, Milling, Turning
Ulaanbaatar, Mongolia · On-site
At Sandvik, we are committed to teamwork and believe in the power of developing ideas and solutions together. We leverage our shared passion, diversity, open-mindedness, and cooperative spirit to shape the future of our …
Skills: Training Coordination, Parts Management, Service Operations, Curriculum Development, Technical Training
Sankt Martin im Sulmtal, Styria, Austria · Hybrid
$60k/yr
WOLFRAM ist ein weltweit führender Anbieter höchstwertiger Pulver auf Basis des Metalls Wolfram. Unsere Produkte werden zur Herstellung von Hightech-Materialien in der Automobil-, Luftfahrt-, Energie-, Infrastruktur-, El…
Skills: Process engineering, Chemical process engineering, Mechanical engineering, Automation technology, Mechatronics
Zacatecas, Mexico · On-site
Sandvik Mining busca: Gerente de Centro de Servicios Zacatecas ¿Enfoque al cliente, apasionado por ganar y trabajar para ser el número uno? Eso es lo que estamos buscando de ti Propósito general de puesto: Asegurar la re…
Skills: Heavy machinery repair, Lean methodology, Budget management, Team leadership, Customer relationship management
Westminster, South Carolina, United States · On-site
$19/hr–$35/hr
Sandvik Coromant in Westminster, SC is looking for a CNC MACHINIST SUMMARY: The CNC Machinist is responsible for setting up, programming, and operating a range of semi‑complex to complex CNC grinding equipment used in th…
Skills: CNC machining, Programming, Grinding equipment operation, Blueprint reading, Engineering specifications
Mebane, North Carolina, United States · Remote OK
🚀 Join the Future of Manufacturing with Sandvik Coromant! Position: Sales Engineer / Account Manager for Southeast Florida region. Location: The candidate must live in or around the Southeast Florida (Jupiter, Stuart, V…
Skills: Technical sales, CNC machining, CAD/CAM, Cutting tools, Customer relationship management
Lively, Ontario, Canada · On-site
Sandvik Mining is seeking a Licensed Workshop Electrician Location: Lively, ON At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive.…
Skills: Troubleshooting, Repair and maintenance, Electrical schematics, Mechanical systems, Red Seal certification
Sturgeon Falls, Ontario, Canada · On-site
Sandvik Mining is seeking a Drafting Technician Location: Sturgeon Falls, ON At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. W…
Skills: Technical drafting, AutoCAD, SolidWorks, Inventor, Lean methodologies
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The Service Coordinator manages the scheduling of service technicians and acts as the primary point of contact for customer technical assistance and service requests. They also support sales activities by preparing quotations for spare parts and services while monitoring service KPIs.
Candidates must hold a degree in Mechanical Engineering or an equivalent qualification with 2-3 years of experience in technical or sales support roles. Proficiency in reading technical documentation and fluency in both Italian and English are required.
Sandvik is looking for a Service Coordinator with a Mechanical Engineering background to join our Service team. In this role, you will support operational activities related to technical assistance and Parts & Services, acting as a key connection between field technicians, customers, and internal functions
The role includes a structured development path, with progressive acquisition of technical skills that will eventually enable the candidate to provide remote technical support and contribute more actively to service sales activities.
Plan and coordinate the schedule of service technicians, ensuring efficient and timely interventions.
Manage operational contacts with customers, ensuring clear, professional, and solution-oriented communication.
Collect, record, and prioritize service requests, working closely with technicians and the sales team.
Support reporting activities and the monitoring of service KPIs.
Promote a proactive approach to selling service solutions, in line with Sandvik’s strategy.
Actively support the preparation of service and spare parts quotations (component identification, service packages, contracts).
Contribute to the development of value-added service sales opportunities, starting from customers’ operational needs.
Collaborate with the sales team by providing technical sales support.
Gradually acquire knowledge of Sandvik products, applications, and processes.
Support the analysis of technical issues reported by customers.
Provide, over time, remote technical assistance, contributing to customers’ operational continuity.
Participate in continuous improvement initiatives in service and customer experience.
Act as the primary point of contact with production, suppliers, and logistics.
Degree in Mechanical Engineering or equivalent qualification.
2–3 years of experience in technical, service, or sales support roles.
Good ability to understand technical documentation (manuals, electrical and hydraulic diagrams, and mechanical part drawings).
Interest in technical support and customer business management.
Familiarity with digital tools and IT systems (CRM is a plus).
Experience in the mining or technical equipment sector is considered a plus.
Strong customer focus and value-oriented mindset.
Teamwork in a multidisciplinary and international environment.
Ability to take ownership of results, working autonomously and reliably.
Willingness to learn and continuously improve.
Organizational, planning, and prioritization skills.
Italian: fluent
English: fluent (written and spoken)
Opportunity to join an international industrial group focused on innovation and sustainability.
Structured technical training on products, services, and applications.
Inclusive, collaborative, and safety-driven work environment.
Concrete career growth opportunities toward managerial roles.
Sandvik guarantees and promotes equal opportunity. All qualified candidates will be considered without regard to sex, gender identity, sexual orientation, race, skin color, religion, nationality, disability, age, or any other characteristic protected by law.
NCBA category and classification: Impiegato, Level 2 of the NCBA for the Tertiary Commerce Sector.
Initial salary within the pay range of reference: starting from 39,000 Eur gross per year, 10% individual bonus and local profit-sharing bonus.
The actual salary offered will be determined based on various factors, such as internal pay equity, market benchmarks, responsibilities, experience, and skills of the selected candidate.
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.
Offices: Kungsbron 1, Section G, floor 6, Stockholm, Stockholm 111 22, SE · Pihtisulunkatu 9, Tampere, West and Inner Finland 33330, FI · Via Varesina, 184, Milan, Lomb. 20156, IT · Qantas Dr, Brisbane, QLD 4008, AU · Vahdontie 19, Turku, Southwest Finland 20360, FI
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.
Offices: Kungsbron 1, Section G, floor 6, Stockholm, Stockholm 111 22, SE · Pihtisulunkatu 9, Tampere, West and Inner Finland 33330, FI · Via Varesina, 184, Milan, Lomb. 20156, IT · Qantas Dr, Brisbane, QLD 4008, AU · Vahdontie 19, Turku, Southwest Finland 20360, FI
