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Full-time
bachelor degree
Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program
Posted 9d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The Senior Manager will lead the Enhanced Partner Program (EPP) to drive revenue and engagement across key audience segments on Samsung.com. This role involves managing strategic partnerships, optimizing customer journeys, and providing data-driven insights to executive leadership.
Requirements
Candidates must have at least 8 years of sales or sales operations experience and 5 years of experience in technology or telecommunications. A bachelor's degree is required, along with strong analytical skills in Excel and Tableau.
Full job description
Position Summary
This role is not eligible for immigration sponsorship
Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities
The Samsung direct-to-consumer ecommerce team is looking for a Senior Manager for the Enhanced Partner Program (EPP). EPP provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune-500 employees.
This role will specifically focus on driving improved performance (across multiple KPI) by curating experiences on Samsung.com, and optimizing the impact of customer journeys and marketing tactics.
The individual is expected to lead through influence, managing initiatives that require cross-functional partnership.
The role also includes creating insights/presentation for executive reviews. A successful candidate is highly analytical with critical thinking skills and business savvy. Adaptability is required, as this role will be working in a highly matrixed, fast pacing organization.
Contribute to the overall success of the business unit and help drive $1B+ in revenue
Drive revenue across key audiences, across all of Samsung’s product categories
Drive new and incremental engagement from partners within the program
Design and execute programs that will drive engagement/revenue
Partner with cross-functional teams to deliver new initiatives
Provide valuable segment insights to business and cross-functional leaders
Provide weekly, monthly, and ad-hoc reporting of all relevant segment metrics
Perform analytics using Excel and Tableau.
Write detailed requirements for technical resources to follow.
Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations
Work with Category Management, Sales, Finance and Operations team to define and work on gap closures
Deeply understand the meaningful differences between key audience segments (ex: Education, Military, Government, Corporate Partners) and identify actionable insights.
Lead EPP aggregator program by managing strategic partnerships, business planning, partner enablement, and end-to-end program execution
Drive partner performance through commercial strategy, contract management, marketing initiatives, cross-functional collaboration and data-driven performance optimization.
Solid communication and presentation skills
Skills and Qualifications
8+ years of sales or sales operations experience
5+ years of technology or telecommunications experience
3+ years of business development experience
3+ years of experience working with, or for, a Fortune 1,000 organization
Experience with communicating business insights and requirements
History of leading and developing business teams
Preferred Qualifications:
Experience with EPP programs and/or partnership with HR/benefits managers
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.
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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEAAccommodationsExt@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Au delà de toute considération matérielle et logicielle, la réussite des entreprises passe par leur capacité à appréhender les grands changements grâce à un réseau de partenaires de confiance.
Construisons ensemble un nouvel univers professionnel : Smart Connections for Smart Business.
Offices: 6, Rue Fructidor, St.-Ouen, Île-de-France 93400, FR
Au delà de toute considération matérielle et logicielle, la réussite des entreprises passe par leur capacité à appréhender les grands changements grâce à un réseau de partenaires de confiance.
Construisons ensemble un nouvel univers professionnel : Smart Connections for Smart Business.
Offices: 6, Rue Fructidor, St.-Ouen, Île-de-France 93400, FR