Jobs at Ryan (Now Hiring) — 86 open — Page 2

Customer Success Manager

Dallas, Texas, United States · Remote OK

Senior$687M raised

Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimburs…

Skills: Customer success management, SaaS, Account management, Renewal management, Salesforce

Ryan

Manager, DevOps & Cloud Platform

Plano, Texas, United States · Hybrid

$134k–$220k/yr

Senior+$687M raised

Skills: DevOps, Cloud Platform Engineering, CI/CD, Azure, AWS

Ryan

Senior Director, Revenue Operations

Plano, Texas, United States · Hybrid

Senior+$687M raised

Skills: Revenue recognition, ASC 606, Billing implementation, Financial reporting, Leadership

Ryan

Consultant, VAT Compliance

Braga, Portugal · Hybrid

Mid level$687M raised

Why Ryan? Competitive Compensation and BenefitsBusiness Connectivity Reimbursement (Phone/Internet)Gym Membership or Equipment ReimbursementLinkedIn Learning SubscriptionFlexible Work EnvironmentTuition Reimbursement Aft…

Skills: Business reporting, Data analysis, Project coordination, Microsoft Excel, PowerPoint

Ryan

Client Development Associate

Salford, England, United Kingdom · On-site

Entry level$687M raised

Skills: Client onboarding, Relationship management, Account management, CRM systems, Communication

Ryan

Senior Consultant, Property Tax Commercial

Washington, District of Columbia, United States · Hybrid

Mid level$687M raised

Skills: Property tax, Valuation techniques, Data analysis, Research, Assessment review

Ryan

Tax Associate, Transaction Tax Compliance

Manila, Metro Manila, Philippines · On-site

Entry level$687M raised

Why Ryan? Flexible Work Environment Award-Winning Culture World-Class Benefits and Compensation Accelerated Career Path Community Outreach Mentorship Opportunities Wellness-Centric Benefits The Tax Associate works with S…

Skills: Sales & Use Tax Returns, Tax Compliance, Data Manipulation, E-filing, Reconciliation

Ryan

Consultant, Sales and Use Tax

Dallas, Texas, United States · Hybrid

Entry level$687M raised

Skills: Sales and use tax, Tax research, Data reconciliation, Financial calculations, Audit support

Ryan

Senior HRIS Analyst, HRIS

Hyderabad, Telangana, India · Hybrid

Senior$687M raised

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth …

Skills: HRIS Administration, Workday HCM, Data Analysis, Report Writing, System Integration

Ryan

Account Executive, Tax Software Sales

Plano, Texas, United States · Hybrid

Senior$687M raised

Skills: Solution Software Sales, Outbound Prospecting, Complex Sales Cycle Management, C-Level Communication, Financial Technology Sales

Ryan

Analyst II, Cost Segregation Modeler

Hyderabad, Telangana, India · On-site

Mid level$687M raised

Skills: Tax accounting, Analytical skills, Problem-solving, Microsoft Word, Microsoft Access

Ryan

Senior Tax Associate, Transaction Tax Compliance

Manila, Metro Manila, Philippines · On-site

Mid level$687M raised

Skills: US Taxation, Sales and Use Tax Filing, Return Preparation, Data Manipulation, Tax Compliance

Ryan

Account Executive, Tax Software Sales

Plano, Texas, United States · Hybrid

Senior$687M raised

Skills: Solution Software Sales, Outbound Prospecting, Complex Sales Cycle Management, C-Level Communication, Financial Technology Sales

Ryan

Consultant, Sales and Use Tax

Dallas, Texas, United States · Hybrid

Entry level$687M raised

Skills: Sales and use tax, Tax research, Data reconciliation, Financial calculations, Audit support

Ryan

Senior Consultant, Income Tax Compliance

Pittsburgh, Pennsylvania, United States · Hybrid

Mid level$687M raised

Skills: Income Tax Compliance, Federal Tax Returns, State Tax Returns, Tax Analysis, Workpaper Preparation

Ryan

Consultant, Transaction Tax Compliance

Downers Grove, Illinois, United States · Hybrid

Entry level$687M raised

Skills: Sales and Use Tax Preparation, Tax Compliance, Microsoft Excel, Microsoft Word, Microsoft Access

Ryan

Consultant, Transaction Tax Compliance

Downers Grove, Illinois, United States · Hybrid

Entry level$687M raised

Skills: Sales and Use Tax Preparation, Tax Compliance, Microsoft Excel, Microsoft Access, Microsoft Word

Ryan

Executive Assistant - Melbourne

Sydney, New South Wales, Australia · On-site

Senior$687M raised

The Executive Assistant – Level 2 (“Executive Assistant”) uses experience and professionalism to perform administrative duties for an individual, group, or department. This role may work for one or several department pro…

Skills: Administrative Support, Calendar Management, Travel Coordination, Expense Reporting, Microsoft Word

Ryan

Executive Assistant I

Vancouver, British Columbia, Canada · Hybrid

$27/hr–$35/hr

Mid level$687M raised

Why Ryan? Hybrid and Remote Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits Up to 20 Weeks of Parental Leave Top-up (Adoption Included Monthly Gym Membership OR Gym Equipment Reimbursement He…

Skills: Administrative Support, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint

Ryan

Property Tax Consultant (Valuation)

Mississauga, Ontario, Canada · On-site

$48k–$68k/yr

Mid level$687M raised

The Property Tax Consultant (“Consultant”) works with a team to identify tax savings opportunities for clients and to gain an understanding of how the client computes each component of property tax. This includes researc…

Skills: Property tax consulting, Data reconciliation, Analytical skills, Problem-solving, Client service

Qualifications

Proven work experience as a Customer Success Manager, Strategic Account Manager, Account Manager, or similar customer-facing role managing a dedicated book of business.

Experience managing large, complex, or enterprise customer relationships, preferably in a SaaS or software environment.

Demonstrated experience owning or materially supporting customer renewals, including:

Renewal planning
Customer communication
Pricing discussions
Procurement coordination
Negotiation
Risk mitigation

Exceptional ability to communicate and build strong business relationships with a wide range of customer stakeholders, including executive sponsors, financial decision-makers, procurement contacts, technical stakeholders, licensed users, and day-to-day administrators.

Strong commercial judgment, including the ability to understand customer value, identify renewal risk, navigate objections, manage pricing conversations, and balance customer needs with business priorities.

Excellent organization, follow-up discipline, and attention to detail, with the ability to manage multiple customers, deadlines, renewal timelines, internal dependencies, and competing priorities.

Ability to lead difficult customer conversations with confidence, professionalism, and sound judgment, including escalations, renewal objections, pricing concerns, service issues, and procurement-driven negotiations.

Strong cross-functional collaboration skills, with the ability to coordinate effectively across Sales, Support, Implementation, Product, Revenue Operations, Billing, Legal, and Security teams.

Creative problem-solving skills and deep curiosity, with a proactive approach to closing knowledge gaps and sharing learnings with peers.

Humble, team-focused attitude with an eagerness to lift up others and contribute to scalable team processes, documentation, and best practices.

Bachelor’s degree with 5+ years of relevant experience preferred. A combination of education and experience will be considered, especially where customer-facing SaaS, enterprise account management, renewal management, or commercial ownership experience significantly exceeds the minimum requirements.

Technical Skills

Microsoft Office Suite for intermediate to advanced data analysis, customer-facing materials, executive presentations, business reviews, and renewal-related reporting.

Salesforce for documenting customer relationships, tracking renewal opportunities, managing pipeline hygiene, updating customer health, recording commercial next steps, and creating reports and dashboards.

Customer Success Platform experience, ChurnZero experience preferred.

Ability to learn and explain SaaS product functionality at a level sufficient to support customer enablement, answer common technical questions, coordinate with Support or Product teams, and engage with customer security or technical stakeholders when needed.

Experience using data to assess customer health, product adoption, engagement, renewal risk, and expansion potential.

Work Environment

Standard indoor working environment.

Occasional long periods of sitting while working at a computer.

Position requires regular interaction with employees at all levels in person and via email, phone, and video conference.

Position requires regular interaction with customers and external vendors in person and via email, phone, and video conference.

Position requires direct interaction with customer executives, procurement teams, legal contacts, security teams, technical stakeholders, administrators, and end users.

Position may require creating and sending recorded videos, enablement materials, follow-up summaries, and customer-facing documentation.

Independent travel requirement: Up to 10–20%.

Equal Opportunity Employer: disability/veteran

Jobs at Ryan (Now Hiring) — 86 open — Page 2

Customer Success Manager

Manager, DevOps & Cloud Platform

Senior Director, Revenue Operations

Consultant, VAT Compliance

Client Development Associate

Senior Consultant, Property Tax Commercial

Tax Associate, Transaction Tax Compliance

Consultant, Sales and Use Tax

Senior HRIS Analyst, HRIS

Account Executive, Tax Software Sales

Analyst II, Cost Segregation Modeler

Senior Tax Associate, Transaction Tax Compliance

Account Executive, Tax Software Sales

Consultant, Sales and Use Tax

Senior Consultant, Income Tax Compliance

Consultant, Transaction Tax Compliance

Consultant, Transaction Tax Compliance

Executive Assistant - Melbourne

Executive Assistant I

Property Tax Consultant (Valuation)

Customer Success Manager

Tired of cold applications?

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