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Rue Insurance logoRue Insurance

Employee Benefits Account Manager

Hamilton Township, New Jersey, United States · Hybrid

$50k–$75k/yr

Mid level

The Employee Benefits Account Manager is responsible for managing and servicing a designated small-group book of business while delivering proactive, value-added services that improve client experience, retention, and ac…

Skills: Account Management, Employee Benefits Administration, Group Health Insurance, Customer Service, Compliance Support

Rue Insurance logo

Employee Benefits Account Manager

Rue Insurance

Hamilton Township, New Jersey, United States • Hybrid

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Mid level

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  • $50k–$75k/yr
  • Full-time
  • bachelor degree
  • Paid Time Off (PTO), 401(k) With Employer Match, Profit Sharing Plan, Flexible Work Schedules, Medical Insurance, Dental Insurance
  • Posted 5d ago
  • Apply by Oct 20
  • ~40 hrs/week

Responsibilities

Manage and service a small-group book of business by handling renewals, enrollments, and ongoing benefits administration. Serve as the primary contact for clients to ensure satisfaction and identify opportunities for upsells and cross-sells.

Requirements

Requires one or more years of experience in employee benefits or insurance and account management. Proficiency in Microsoft Office and agency management software is required, with a bachelor's degree and NJ insurance licenses preferred.

Full job description

The Employee Benefits Account Manager is responsible for managing and servicing a designated small-group book of business while delivering proactive, value-added services that improve client experience, retention, and account profitability. This role serves as the primary day-to-day service contact for assigned clients and supports insurance producers by handling renewals, enrollments, compliance support, and ongoing benefits administration needs.  

Key Responsibilities 

Small Group Account Management 

  • Serve as primary service contact for assigned small employer benefits clients addressing inquiries, resolving issues, and ensuring overall client satisfaction
  • Manage annual renewals including data collection, quoting, plan comparisons, and proposal preparation 
  • Coordinate open enrollment activities including employee communications and enrollment support
  • Process new business submissions, additions, terminations, and life event changes
  •  Resolve carrier, billing, claims and eligibility issues in a timely and professional manner 
  •  Independently handle all routine client servicing 
  • Deliver agency value-added offerings such as compliance guidance and resources, HR tools, employee education, market trends, plan performance and wellness initiatives 
  • Educate clients on benefit plan options, features, and enrollment processes through workshops, webinars, and individual consultations 
  • Promote agency service tools and technology platforms to improve client engagement  
Internal Collaboration and Revenue Support 
  • Provide a seamless client experience and identify upsell and cross-sell opportunities (dental, vision, life, disability, voluntary benefits) 
  • Maintain accurate client records and documentation within the agency management system 
  • Support onboarding of new clients and ensure smooth implementation 
  • Track service activity, renewal timelines, and client deliverables 
  • Meet service-level standards and retention goals  
  • Attend and actively participate in regular department and monthly company meetings 

Reports to: Director of Client Services- Employee Benefits  
Department: Employee Benefits  
Work Schedule & Classification: Full-time, salaried (non-exempt) position  
Salary: $50,000 - $75,000 Annually 
Physical Requirements: Must be capable of sitting for a long period of time, working on a computer, standing, and walking.   

Required Qualifications 

  • One or more years of employee benefits or insurance experience 
  • One or more years of account management experience 
  • Strong understanding of group health insurance and ancillary benefits  
  • Excellent customer service and communication skills 
  • Strong organizational and time management abilities 
  • Ability to manage multiple accounts and deadlines 
  • Proficiency with Microsoft Office 
  • Proficiency agency management software 

Preferred Qualifications 

  • Active New Jersey Life Insurance and Health Insurance Licenses 
  • Bachelor’s degree 
  • Experience using Applied Systems Epic 

Benefits

  • Paid Time Off (PTO) 
  • 401(k) with Employer Match 
  • Profit Sharing Plan 
  • Flexible work and In Office/Remote Hybrid Work Schedules (after 90 days) 
  • Insurance options for: Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life, Accident, Critical Illness, Accident Death & Dismemberment and Identity Theft 

About Rue Insurance  

Rue Insurance is one of the largest independent insurance brokerages in the state of NJ, having been established in 1917. We offer insurance solutions throughout NJ and PA with a focus on Mercer, Bucks, Burlington, Middlesex, Monmouth, Ocean, and Somerset counties and licenses in most states across the US. We consistently win “Best Places to Work NJ” and recently “Best Places to Work Insurance”, a national designation. We have an exceptional and diverse company culture that has led to our average employee remining with us for over a decade. Our employees give 5-star customer service to our clients which in turn has fostered our sterling reputation.  

Equal Opportunity Employer 

Rue Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

Related keywords

Employee BenefitsGroup Health InsuranceAncillary BenefitsApplied Systems EpicNew Jersey Life Insurance LicenseNew Jersey Health Insurance LicenseCompliance GuidanceHR ToolsWellness InitiativesInsurance BrokerageSmall Group Account ManagementOpen Enrollment

About Rue Insurance

LinkedInVisit site

Be Ready with Rue.

Industry
Insurance
Company size
51-200 employees
Founded
1917
Headquarters
Hamilton, NJ
LinkedIn followers
1,844

Helping our clients protect their assets for over 100 years. In business and in life, sometimes you just can't see it coming. That's why there's Rue Insurance. We've been helping our clients protect their assets and improve their profitability for over 100 years. Be Ready with Rue is a commitment to help our clients identify potential risks and create a strategy that both reduces these risks and results in greater profitability. By establishing departments that focus on our major risk areas - Business Insurance, Employee Benefits, and Personal Insurance - Rue is able to offer clients a Coordinated Asset Protection (CAP) Program. Our CAP Program will help your organization implement and administer your custom Risk Reduction Plan to Be Ready for that event you just don't see coming.

Offices: 3812 Quakerbridge Rd., Hamilton, NJ 08619, US

New Jersey Car InsuranceNew Jersey Business InsurancePennsylvania Business InsuranceNJ and PA Construction InsuranceNon-Profit OrganizationsSafetyRisk ManagementSite Improvement ContractorsPool & Spa ContractorsStreet & Road Contractors
View all jobs at Rue Insurance

About Rue Insurance

LinkedInVisit site

Be Ready with Rue.

Industry
Insurance
Company size
51-200 employees
Founded
1917
Headquarters
Hamilton, NJ
LinkedIn followers
1,844

Helping our clients protect their assets for over 100 years. In business and in life, sometimes you just can't see it coming. That's why there's Rue Insurance. We've been helping our clients protect their assets and improve their profitability for over 100 years. Be Ready with Rue is a commitment to help our clients identify potential risks and create a strategy that both reduces these risks and results in greater profitability. By establishing departments that focus on our major risk areas - Business Insurance, Employee Benefits, and Personal Insurance - Rue is able to offer clients a Coordinated Asset Protection (CAP) Program. Our CAP Program will help your organization implement and administer your custom Risk Reduction Plan to Be Ready for that event you just don't see coming.

Offices: 3812 Quakerbridge Rd., Hamilton, NJ 08619, US

New Jersey Car InsuranceNew Jersey Business InsurancePennsylvania Business InsuranceNJ and PA Construction InsuranceNon-Profit OrganizationsSafetyRisk ManagementSite Improvement ContractorsPool & Spa ContractorsStreet & Road Contractors
View all jobs at Rue Insurance

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