River Falls, Wisconsin, United States · On-site
$23/hr–$25/hr
Do you enjoy building meaningful relationships and helping people feel confident about their financial decisions? Become a Member Account Representative at Royal Credit Union! In this role, you’ll connect with Members, u…
Skills: Customer Service, Financial Product Sales, Relationship Building, Communication Skills, Analytical Thinking
Eau Claire, Wisconsin, United States · Hybrid
$20/hr–$25/hr
Are you passionate about delivering exceptional service and helping people achieve their financial goals? Become a Member Lending Specialist at Royal Credit Union! In this role, you’ll guide Members through the lending p…
Skills: Customer Service, Loan Processing, Financial Advisory, Analytical Thinking, Critical Thinking
St. Croix Falls, Wisconsin, United States · On-site
$23/hr–$25/hr
Are you looking for a rewarding career where you can impact your community? Royal Credit Union is hiring a Member Account Representative who is passionate about service and relationship-building. You’ll help Members with…
Skills: Customer Service, Cash Handling, Financial Services, Relationship Building, Communication Skills
Apple Valley, Minnesota, United States · On-site
$23/hr–$25/hr
Do you enjoy building relationships and making a difference in people’s financial lives? Become a Member Account Representative at Royal Credit Union! In this role, you’ll assist Members with transactions, open new accou…
Skills: Customer Service, Financial Advice, Relationship Management, Sales, Communication Skills
Osceola, Wisconsin, United States · On-site
$23/hr–$25/hr
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Customer Service, Cash Handling, Relationship Building, Financial Services Knowledge, Written Communication
Apple Valley, Minnesota, United States · On-site
$23/hr–$25/hr
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Customer Service, Financial Advising, Relationship Building, Sales, Communication Skills
Eau Claire, Wisconsin, United States · Hybrid
$20/hr–$25/hr
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Consumer Lending, Customer Service, Financial Analysis, Conflict De-escalation, Relationship Building
Eau Claire, Wisconsin, United States · On-site
$20/hr–$22/hr
Are you passionate about delivering exceptional service and building long‑term relationships? Royal Credit Union is seeking a Member Account Representative to engage Members, understand their financial goals, and recomme…
Skills: Customer Service, Financial Product Sales, Relationship Building, Communication Skills, Analytical Thinking
Eau Claire, Wisconsin, United States · Hybrid
$20/hr–$22/hr
Do you thrive on helping others and solving problems with confidence and compassion? Become a Member Service Representative at Royal Credit Union! In this role, you’ll provide exceptional service to Members via phone and…
Skills: Customer Service, Problem Solving, Critical Thinking, De-escalation, Multitasking
Eau Claire, Wisconsin, United States · Hybrid
$20/hr–$22/hr
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Customer Service, Problem Solving, Critical Thinking, De-escalation, Multitasking
Eau Claire, Wisconsin, United States · On-site
$20/hr–$22/hr
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Customer Service, Financial Product Sales, Relationship Building, Communication Skills, Analytical Thinking
New Richmond, Wisconsin, United States · Hybrid
$20/hr–$25/hr
Are you passionate about delivering exceptional service and helping people achieve their financial goals? Become a Member Lending Specialist at Royal Credit Union! In this role, you’ll guide Members through the lending p…
Skills: Consumer Lending, Customer Service, Financial Analysis, Critical Thinking, Conflict De-escalation
Eau Claire, Wisconsin, United States · Hybrid
$20/hr–$25/hr
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Consumer Lending, Customer Service, Financial Analysis, Conflict De-escalation, Relationship Building
Whitehall, Wisconsin, United States · On-site
Do you enjoy building relationships, helping people achieve homeownership, and growing your network in the community? Become a Mortgage Loan Officer at Royal Credit Union’s Whitehall, WI Location! In this role, you’ll gu…
Skills: Mortgage Loan Origination, Lead Generation, Networking, Business Development, Financial Analysis
Whitehall, Wisconsin, United States · On-site
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Mortgage Loan Origination, Lead Generation, Networking, Prospecting, Business Development
Minneapolis, Minnesota, United States · Hybrid
$125k–$160k/yr
Do you thrive on building relationships, driving business growth, and structuring complex lending solutions? Become a VP Commercial Loan Officer at Royal Credit Union! In this role, you’ll develop a dynamic commerc…
Skills: Commercial Lending, Credit Analysis, Loan Structuring, Underwriting, Portfolio Management
Minneapolis, Minnesota, United States · Hybrid
$155k–$190k/yr
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is…
Skills: Treasury Management, Cash Management, Business Banking, Commercial Banking, Team Leadership
River Falls, Wisconsin, United States • On-site
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The Member Account Representative builds relationships with members to identify financial needs and provide personalized product solutions. They are responsible for promoting digital services, managing depository accounts, and supporting NPS initiatives to ensure member loyalty.
Candidates must have a high school diploma, previous customer service experience, and be bondable upon hire. Strong communication, analytical skills, and the ability to handle complex financial transactions in a fast-paced environment are required.
Do you enjoy building meaningful relationships and helping people feel confident about their financial decisions? Become a Member Account Representative at Royal Credit Union! In this role, you’ll connect with Members, uncover their financial needs, and deliver personalized solutions that make a real difference—one conversation at a time.
Why Royal?
What You’ll Do:
The Member Account Representative provides exceptional service to members by building rapport and engaging with them – confidently begin conversations, anticipate questions, actively share information in a way members understand, and handle objections. Establish and maintain Member relationships, including business and consumer depository accounts and other related products and/or services. Meet Member needs by actively promoting and selling Royal's suite of financial products & digital services, including navigating digital usage. Support NPS (Net Promoter Score) initiatives in the office by providing exceptional service, guided by Royal's Core Values, creating loyal Members. Take initiative to learn and become knowledgeable in all of Royals' products and services.
What’s It Like Being a Member Account Representative at Royal Credit Union? Watch Here!
Our Commitment To You:
What’s Needed For This Position:
We’d Love To See:
Work Schedule:
Training:
Eager to make a difference in our Members’ lives? APPLY TODAY if you are ready to take on this exciting challenge and become a part of the Royal Credit Union Family!
Where Positive Impact & Possibilities Meet | Royal is here to help put our Members’ dreams within reach | Join Royal
Royal Credit Union was made up of just 100 Members when we were organized in April 1964 to serve the employees of Uniroyal and their families. In November of 1972, Royal was granted permission to add other employee groups to its membership and over the next two years we did just that, bringing 27 new groups into the family. That popularity told us we were ready for a community charter. With more than 300,000 Members today, on the surface we don't really look like we did when we just occupied a small office in a tire plant. But there are many, many things that have remained true from day one. They are highlighted in our Core Values, which you will find on this page and posted in each of our offices. More importantly, you will find these Core Values instilled in each of our team members, who make sure to listen to your story and help you in any way they can. Federally insured by NCUA.
Offices: 200 Riverfront Terrace, Eau Claire, WI 54703, US
Where Positive Impact & Possibilities Meet | Royal is here to help put our Members’ dreams within reach | Join Royal
Royal Credit Union was made up of just 100 Members when we were organized in April 1964 to serve the employees of Uniroyal and their families. In November of 1972, Royal was granted permission to add other employee groups to its membership and over the next two years we did just that, bringing 27 new groups into the family. That popularity told us we were ready for a community charter. With more than 300,000 Members today, on the surface we don't really look like we did when we just occupied a small office in a tire plant. But there are many, many things that have remained true from day one. They are highlighted in our Core Values, which you will find on this page and posted in each of our offices. More importantly, you will find these Core Values instilled in each of our team members, who make sure to listen to your story and help you in any way they can. Federally insured by NCUA.
Offices: 200 Riverfront Terrace, Eau Claire, WI 54703, US
