Berlin, Germany · Hybrid
Mission Für CRM-Köpfe, die einen ganzen Umsatzchannel führen wollen, nicht nur eine Disziplin. CRM ist bei uns kein Support-Kanal, sondern ein Drittel unseres Umsatzes – und du übernimmst die volle Verantwortung dafür: E…
Skills: CRM strategy, Retention marketing, Lifecycle marketing, Klaviyo, Shopify
Berlin, Germany · Hybrid
Mission Aufgaben - Ownership & Ziele: Du liebst es, wenn Kund:innen wirklich glücklich sind und weißt, dass das kein Zufall, sondern das Ergebnis guter Prozesse ist? Bei Rosental Organics baust du den Customer Care Berei…
Skills: Customer Service, E-commerce, Complaint Management, Order Management, Data-Driven Decision Making
Berlin, Germany · Hybrid
Mission Für Klaviyo-Experten, die nicht verwalten wollen, sondern einen Millionen-Channel neu bauen. Die meisten verschicken Newsletter, du baust eine Maschine. Du übernimmst Klaviyo mit 60+ Flows, Loyalty und Abo und ma…
Skills: Klaviyo, CRM, Email Marketing, Lifecycle Marketing, A/B Testing
Berlin, Germany · Hybrid
Mission Aufgaben - Ownership & Ziele: Als HR Manager:in/ HR Operations übernimmst du die operative Verantwortung für unsere Personalprozesse, von Vertragsmanagement bis Employee Lifecycle. Du bist die zentrale Ansprechpe…
Skills: HR Operations, Contract Management, Payroll Coordination, Employee Lifecycle Management, Onboarding and Offboarding
Berlin, Germany · Hybrid
Mission Aufgaben - Ownership & Ziele: Als VP verantwortest du die operative Exzellenz des Unternehmens, du übersetzt die Unternehmensstrategie und Vision, die sich in den OKRs widerspiegeln, in messbare Ergebnisse, Meile…
Skills: Operational Excellence, OKR Management, Supply Chain Optimization, Financial Planning, Budgeting
Berlin, Germany · Hybrid
Mission Aufgaben - Ownership & Ziele: Als VP verantwortest du die operative Exzellenz des Unternehmens, du übersetzt die Unternehmensstrategie und Vision, die sich in den OKRs widerspiegeln, in messbare Ergebnisse, Meile…
Skills: Operations management, Supply chain management, Financial management, OKR implementation, Process optimization
Berlin, Germany · Hybrid
Mission Aufgaben - Ownership & Ziele: Du willst eine Supply Chain bauen, die Wachstum ermöglicht statt Probleme verwaltet? Bei Rosental Organics übernimmst du die volle Verantwortung für Forecasting, Warenverfügbarkeit, …
Skills: Supply Chain Management, Procurement, Forecasting, Inventory Management, COGS Optimization
Berlin, Germany · Hybrid
Mission Für analytische Köpfe, die Retention nicht fühlen wollen, sondern beweisen. Die meisten Brands steuern Retention nach Gefühl – du beweist sie. CRM trägt ein Drittel unseres Umsatzes, und deine Analysen aus Kohort…
Skills: Retention Management, CRM Analytics, Customer Lifetime Value (CLV) Modeling, Cohort Analysis, Churn Analysis
Berlin, Germany · Hybrid
Mission Aufgaben - Ownership & Ziele: Du produzierst nicht einfach schönen Content, du entwickelst Foto- und Videoassets, die Aufmerksamkeit erzeugen, getestet werden und messbar performen. Du machst Performance Creative…
Skills: Photography, Videography, Content creation, Performance marketing, Adobe Premiere Pro
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will take full ownership of the CRM and retention channels, including email, WhatsApp, and loyalty programs, which account for a significant portion of company revenue. Additionally, you will build and lead the CRM team while establishing a culture of testing and data-driven strategy.
The role requires at least 6 years of experience in CRM, retention, or lifecycle marketing within the D2C or e-commerce sector, with 2-3 years in a leadership position. Proficiency in Klaviyo, the Shopify stack, and advanced analytical skills such as cohort analysis and incrementality testing are mandatory.
CRM ist bei uns kein Support-Kanal, sondern ein Drittel unseres Umsatzes – und du übernimmst die volle Verantwortung dafür: E-Mail, WhatsApp und Loyalty, Flow-Architektur, Retention-Steuerung, Agentursteuerung und dein eigenes Team. Auf der Road to 100 Mio. entscheidest du, wie wir aus einem einmaligen Kauf eine echte Kundenbeziehung machen.
🌿 We pursue a holistic approach to care and provide more transparency in the beauty scene | organic cosmetics
🌿 What does it mean to produce organic cosmetic? Easier to answer: What does it not mean? We see ourselves as a natural cosmetics manufacturer. For us, this means not "greenwashing" our products or luring them with false advertising promises. We are only satisfied and convinced of ourselves when our customers are happy as well. For this reason, we want to ensure more transparency within the beauty scene and produce products where consumers know all the ingredients. 🌿 Our vision: We don't have to write which effect which product has. The customers experience the added value themselves. Transparency is also an important factor within our working methods. We are fans of open communication and want our employees to grow with us as well as beyond themselves. For this reason, we take great interest in the satisfaction of our employees and value their work. For even more authentic insights, visit our founders' LinkedIn profile.
Offices: Rosa-Luxemburg Straße 14, Berlin, BE 10178, DE · Hafenstraße 25, Mannheim, Baden-Württemberg 68159, DE
🌿 We pursue a holistic approach to care and provide more transparency in the beauty scene | organic cosmetics
🌿 What does it mean to produce organic cosmetic? Easier to answer: What does it not mean? We see ourselves as a natural cosmetics manufacturer. For us, this means not "greenwashing" our products or luring them with false advertising promises. We are only satisfied and convinced of ourselves when our customers are happy as well. For this reason, we want to ensure more transparency within the beauty scene and produce products where consumers know all the ingredients. 🌿 Our vision: We don't have to write which effect which product has. The customers experience the added value themselves. Transparency is also an important factor within our working methods. We are fans of open communication and want our employees to grow with us as well as beyond themselves. For this reason, we take great interest in the satisfaction of our employees and value their work. For even more authentic insights, visit our founders' LinkedIn profile.
Offices: Rosa-Luxemburg Straße 14, Berlin, BE 10178, DE · Hafenstraße 25, Mannheim, Baden-Württemberg 68159, DE
