Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Company Description Roland Berger is one of the world's leading strategy consultancies with a wide-ranging service portfolio for all relevant industries and business functions. We cherish different perspectives and appro…
Skills: Microsoft Dynamics 365, Power BI, Microsoft Excel, Marketing Automation, HubSpot
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Serve as the primary contact for CRM marketing processes, providing operational support and training to internal users. Design and optimize CRM workflows and reports to enhance marketing efficiency and data quality.
Requires a bachelor's degree in Marketing, Business, or Information Systems with 2-4 years of experience in CRM or marketing automation. Must be proficient in Microsoft Dynamics 365, Excel, and possess strong analytical and communication skills.
Roland Berger is one of the world's leading strategy consultancies with a wide-ranging service portfolio for all relevant industries and business functions. We cherish different perspectives and approaches and count on the diversity and authenticity of our employees. Driven by our values of entrepreneurship, excellence, and empathy, we at Roland Berger are convinced that business and society need a new sustainable paradigm that takes the entire value cycle into account. Our cross-competence teams work with our clients to successfully address the challenges of our time, today and tomorrow, across all industries and business functions. If you like to take the initiative and make a difference as part of a team, Roland Berger is the right place for you.
In a global management consultancy like Roland Berger, the Finance & Controlling (F&C) function offers exciting challenges. We are currently ramping up our F&C holding team in Kuala Lumpur to support our global operations with unique capabilities.
As a CRM Marketing Specialist, you will serve as the primary contact for users and corporate teams (Marketing, IT, and others) on all CRM topics related to marketing processes. You will work closely with corporate marketers and system users to provide operational support, resolve user requests, and drive process improvements. Acting as the link between business needs and technical solutions, you will help shape CRM usage and enhance campaign performance across the organization.
We are looking for a professional with hands-on experience in CRM-enabled marketing processes and performance analysis, ideally within professional services. Strong communication skills, a results-oriented and analytical mindset, and technical proficiency in Microsoft Dynamics 365, Power BI, Microsoft Excel, and marketing automation tools are essential to succeed in this role.
A global leader in strategy consulting, delivering tailored solutions across all key industries and business functions.
Roland Berger is a global leader in strategy consulting, renowned for its focus on transformation, innovation, and sustainability. Founded in 1967 and headquartered in Munich, we shape the future of businesses and industries globally. Whether it’s digitalization, globalization, or sustainability, we see challenges as opportunities to drive impact. With innovative solutions, deep industry expertise, and agile international teams, we deliver measurable results and lasting change. Our goal is clear: accelerate transformation, build resilient business models, and contribute to a CO2-neutral future – bold, collaborative, and impactful. Please find our legal notice and data protection notice here: https://www.rolandberger.com/en/legal/ https://www.rolandberger.com/publications/publication_pdf/roland_berger_data_protection_notice_social_media.pdf
Offices: Sederanger 1, Munich, Germany 80538, DE
A global leader in strategy consulting, delivering tailored solutions across all key industries and business functions.
Roland Berger is a global leader in strategy consulting, renowned for its focus on transformation, innovation, and sustainability. Founded in 1967 and headquartered in Munich, we shape the future of businesses and industries globally. Whether it’s digitalization, globalization, or sustainability, we see challenges as opportunities to drive impact. With innovative solutions, deep industry expertise, and agile international teams, we deliver measurable results and lasting change. Our goal is clear: accelerate transformation, build resilient business models, and contribute to a CO2-neutral future – bold, collaborative, and impactful. Please find our legal notice and data protection notice here: https://www.rolandberger.com/en/legal/ https://www.rolandberger.com/publications/publication_pdf/roland_berger_data_protection_notice_social_media.pdf
Offices: Sederanger 1, Munich, Germany 80538, DE
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