Lewisville, Texas, United States · On-site
This is a hybrid position based in Lewisville, TX (Lake Vista 1). Candidates must live within a commutable distance. Be the Driving Force Behind the xBid Buyer Experience At Xome, we're transforming the real estate indus…
Skills: Real Estate Foreclosure, Customer Service, Relationship Management, Transaction Coordination, Financial Transaction Management
North Carolina, United States · Remote Solely
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without …
Skills: Real Estate Licensing, Property Showing, Open House Hosting, Inspection Attendance, Customer Service
Detroit, Michigan, United States · Hybrid
About Bedrock Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic propertie…
Skills: Workday Configuration, HRIS Administration, Business Requirement Gathering, LMS Administration, Process Design
North Carolina, United States · Remote OK
As an Executive Loan Officer, you’ll be the face of Rocket Mortgage to clients in your local community. You’ll use your expertise in mortgage origination and the home the buying process to guide clients through the mortg…
Skills: Mortgage Origination, Financial Analysis, Relationship Management, Business Development, Client Service
Seattle, Washington, United States · On-site
$238k–$357k/yr
As the Principal Business Information Security Officer, you will translate enterprise security requirements into practical guidance that reflects how Redfin operates—from real estate agent workflows to AWS infrastructure…
Skills: Information Security, Security Architecture, Cloud Security, Technology Risk Management, Compliance
Michigan, United States · Remote OK
$146k–$335k/yr
As the Lead Product Designer, Design Systems, you are responsible for defining, evolving, and scaling our design system to ensure cohesive, accessible, and high-quality experiences across our product ecosystem. This role…
Skills: Design Systems, Systems Thinking, Figma, Storybook, WCAG Accessibility
Charlotte, North Carolina, United States · Remote Solely
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without …
Skills: Real Estate Licensing, Property Showing, Open House Hosting, Inspection Attendance, Customer Service
Seattle, Washington, United States · On-site
$190k–$284k/yr
Serve as a strategic leader responsible for defining and driving high-impact product initiatives across the organization. You’ll partner with senior leadership, engineering, design and business stakeholders to shape prod…
Skills: Product Strategy, Stakeholder Management, Agile Methodologies, Product Roadmap, Analytical Problem Solving
Washington, District of Columbia, United States · Remote OK
As an Executive Loan Officer, you’ll be the face of Rocket Mortgage to clients in your local community. You’ll use your expertise in mortgage origination and the home the buying process to guide clients through the mortg…
Skills: Mortgage Origination, Relationship Management, Financial Analysis, Business Development, Client Service
Los Angeles, California, United States · On-site
$77k–$162k/yr
As a Senior CRO Manager - Organic Search, you'll lead full-funnel testing and optimization initiatives focused on search engine visibility and performance across Rocket's digital properties, including emerging AI Search …
Skills: Conversion Rate Optimization, Organic Search, A/B Testing, Multivariate Testing, SEO
Savannah, Georgia, United States · Remote Solely
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without …
Skills: Home Showing, Open House Hosting, Property Inspection, Customer Service, Real Estate Licensing
Seattle, Washington, United States · On-site
$120k–$162k/yr
Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfi…
Skills: Python, SQL, Data Modeling, Snowflake, Postgres
Seattle, Washington, United States · On-site
$154k–$208k/yr
Redfin is redefining real estate in the consumer’s favor by combining our own technology and agents to create a service that’s better, faster, and costs less. As a Redfinnian, you'll make a difference in one of life’s mo…
Skills: SQL, Python, Java, Scala, AWS Redshift
Lake Forest, California, United States · On-site
$70k–$135k/yr
Must live within a commutable distance to Lake Forest, CA office for in-office responsibilities. Senior Foreclosure Timeline Specialist: Job Summary Senior Foreclosure Timeline Specialists manage the advanced default pip…
Skills: Mortgage Servicing, Default Management, Foreclosure Management, Regulatory Compliance, Microsoft Excel
Washington, District of Columbia, United States · Remote Solely
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without …
Skills: Real Estate Licensing, Property Showing, Open House Hosting, Inspection Attendance, Customer Service
Detroit, Michigan, United States · On-site
$77k–$162k/yr
As a Senior Financial Analyst, you are a strategic financial partner who drives insights and transparency across our corporate finance function. You balance competing priorities with strong analytical rigor, translating …
Skills: Financial Modeling, Power BI, Excel, Data Visualization, Financial Reporting
Detroit, Michigan, United States · On-site
As a Senior Software Engineer, you will help build and scale a newly launched AI-first product that directly impacts company revenue by helping our internal sales team members focus on the clients most likely to convert.…
Skills: C#, Angular, AWS, Kubernetes, Full-stack Development
Lake Forest, California, United States · On-site
$70k–$135k/yr
This is a full-time, in-office role. Candidates must live within a commutable distance to our Lake Forest, CA office. The position of Sr. Asset Manager involves managing portfolios of non-performing residential and comme…
Skills: Loss Mitigation, Asset Management, Foreclosure Management, Bankruptcy Proceedings, Loan Workout
Los Angeles, California, United States · Remote Solely
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without …
Skills: Home Showing, Open House Hosting, Property Inspection, Customer Service, Real Estate Licensing
Saint Louis Park, Minnesota, United States · Remote Solely
Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without …
Skills: Home Showing, Open House Hosting, Inspection Attendance, Customer Service, Real Estate Licensing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own and elevate the xBid buyer experience by serving as the primary point of contact for bidder inquiries and onboarding. Coordinate auction activity, manage financial transactions, and partner with cross-functional teams to ensure a seamless bidding journey.
Requires professional experience in real estate foreclosure and exceptional customer service and relationship management skills. Candidates must be proficient in Microsoft Office and capable of managing time-sensitive financial transactions with high attention to detail.
This is a hybrid position based in Lewisville, TX (Lake Vista 1). Candidates must live within a commutable distance.
At Xome, we're transforming the real estate industry through innovative technology and exceptional service. As our xBid platform continues to grow, we're looking for a highly organized, customer-focused professional to own and elevate the remote bidding experience from start to finish.
As the Principal, Strategic Operations – xBid, you will serve as the dedicated owner of the bidder journey and the primary point of contact for all xBid activity. You'll build relationships with buyers, coordinate auction activity, manage critical transaction processes, and partner closely with Operations, Auctioneers, Legal, Escrow, and Technology teams to ensure a seamless experience.
This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys building relationships, and has a strong attention to detail when managing time-sensitive transactions.
About the Role
Serve as the primary point of contact for all xBid bidder inquiries and support needs.
Guide new bidders through onboarding and resolve system-related issues in partnership with the xBid development team.
Build strong relationships with buyers by understanding their investment preferences and purchasing goals.
Match bidders with eligible properties and provide relevant property information and data.
Coordinate bidder funding and ensure wire transactions are completed accurately and timely.
Support bidders with bid placement and ensure a smooth auction-day experience.
Partner with auctioneers to ensure all bids are received and submitted accurately.
Manage post-sale communications and facilitate fund disbursements to law firms, escrow agents, and bidders when applicable.
Conduct outreach to prospective bidders and execute campaigns designed to drive platform engagement and growth.
Track platform enhancements and collaborate with technology partners to support implementation and adoption.
About You
Minimum Qualifications
Exceptional customer service and relationship management skills.
Strong verbal and written communication abilities.
Ability to manage multiple priorities with urgency and professionalism.
High attention to detail, especially when handling financial transactions and wire processes.
Experience working cross-functionally with operations, technology, and customer-facing teams.
Proficiency in Microsoft Office, including Outlook, Excel, and Word.
Self-motivated and able to work independently with minimal supervision.
Ability to quickly learn proprietary systems and process workflows.
Preferred Qualifications
Experience in foreclosure, auction, real estate, default servicing, or related industries.
Familiarity with auction platforms, transaction coordination, or buyer support functions.
Experience partnering with product or development teams to improve processes and user experiences.
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
We are Xome, a subsidiary of Rocket, and a leading innovator in the real estate industry, committed to transforming the way people buy and sell homes. Our company headquarters is in Lewisville, Texas. We leverage cutting-edge technology to streamline the real estate process, making it more transparent, efficient, and user-friendly. Our platform connects buyers and sellers directly, offering comprehensive property data, seamless real estate auction transaction capabilities, and expert support to ensure a smooth experience from start to finish. Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].
Own the Dream. Mortgage services provided by Rocket Mortgage, LLC. NMLSConsumerAccess.org, NMLS #3030
Own the Dream. Mortgage services provided by Rocket Mortgage, LLC. NMLSConsumerAccess.org, NMLS #3030
