Mableton, Georgia, United States · On-site
$13/hr–$15/hr
Position: Membership Coordinator Location: Mableton, GA Job Id: 294 # of Openings: 2 MEMBERSHIP SERVICES COORDINATOR Updated 05/07/2024 Department: EpiFIT Club Type: Full-Time / Part-time, Hourly Immediate Supervisor: Fi…
Skills: Customer Service, Membership Management, Communication, Problem Solving, Computer Proficiency
Mableton, Georgia, United States · On-site
$14/hr–$16/hr
Position: Line Cook Location: Mableton, GA General Statement of Duties: The Cook is responsible for preparing and cooking American-style food items, including but not limited to breakfast dishes, burgers, chicken tenders…
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Mableton, Georgia, United States · On-site
Now Hiring: Personal Trainers & Group Fitness Instructors EpiFIT Club - Riverside EpiCenter, Mableton GA We're looking for passionate, energetic fitness professionals to join our EpiFIT team! We currently have 5 part-tim…
Skills: Personal Training, Group Fitness Instruction, Exercise Science, Injury Prevention, Client Progress Tracking
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The Membership Services Coordinator is responsible for providing superior customer service to members and guests to maximize retention. Key duties include conducting facility tours, managing membership accounts, and promoting club programs and services.
Candidates must have a high school diploma or GED and be at least 18 years old. A background in customer service, basic computer skills, and the ability to commit to a 5:30 AM opening shift are required.
Position: Membership Coordinator
Location: Mableton, GA
Job Id: 294
# of Openings: 2
MEMBERSHIP SERVICES COORDINATOR
Updated 05/07/2024
Department: EpiFIT Club
Type: Full-Time / Part-time, Hourly
Immediate Supervisor: Fitness Club Director
Supervision Purview: N/A
General Statement of Duties:
The Membership Services Coordinator will be responsible for creating a positive member experience by providing a superior level of customer service to The EpiFit Club members, prospective members and guests. Responsible for overall member retention by delivering the highest quality customer service by listening and responding to all members. Assists members with account maintenance and articulates an extensive knowledge of The EpiFit Club services. Anticipates member needs and interests and recommends programs, classes and services appropriately. The Membership Services Coordinator helps maximize member retention by connecting each member to the right people, place and program.
Essential Job Functions:
Provide exceptional customer service to all members and guests. Serve as a friendly and knowledgeable resource for inquiries related to memberships, club amenities, and programs.
Conduct facility tours for prospective members, showcasing the club's amenities, services, and membership options. Tailor tours to highlight features that align with the individual's fitness goals and preferences.
Assist with administrative duties related to membership management, including processing new memberships, updating member information, and maintain accurate records.
Attend mandatory quarterly staff meeting.
Stays abreast of current club events and helps maintain the club calendar.
Actively promotes the EpiFIT Club including all fitness programs, classes, activities, and service
Preferred Qualifications / Competencies:
· High School diploma/GED equivalent required.
· Must be 18 years of age or older.
· Customer service background preferred.
· Basic computer proficiency.
· A passion for people, fitness and health. Upbeat and positive attitude!
· Self-starter and the ability to take initiative.
· Punctuality and reliability is a must.
· Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
· Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language
** This is for our opening shift beginning at 5:30am. Must be able to commit to opening shift and have reliable transportation.
All candidates selected for employment with Riverside EpiCenter will be required to successfully complete a background check and drug screening as a condition of employment. Failure to pass either requirement may result in disqualification from the hiring process or termination of employment.
Atlanta's EPIC Destination: Empowering People ~ Inspiring Communities
Riverside EpiCenter is a 113,000-square-foot multi-use facility that excels in premier, UNIQUE, scalable, and full-service experiences for a single client or multiple experiences simultaneously. Riverside EpiCenter features an upscale fitness club with plush amenities, professional coworking with quality café and food services, a well-equipped recording studio, a private bowling alley and gaming center, and an event center for film productions, stage plays, corporate events, award ceremonies, weddings, sporting events, charity fundraisers, holiday and birthday parties, and anything else your mind can imagine… You can do it here!
Offices: 135 Riverside Parkway, Austell, Georgia 30168, US
Atlanta's EPIC Destination: Empowering People ~ Inspiring Communities
Riverside EpiCenter is a 113,000-square-foot multi-use facility that excels in premier, UNIQUE, scalable, and full-service experiences for a single client or multiple experiences simultaneously. Riverside EpiCenter features an upscale fitness club with plush amenities, professional coworking with quality café and food services, a well-equipped recording studio, a private bowling alley and gaming center, and an event center for film productions, stage plays, corporate events, award ceremonies, weddings, sporting events, charity fundraisers, holiday and birthday parties, and anything else your mind can imagine… You can do it here!
Offices: 135 Riverside Parkway, Austell, Georgia 30168, US
