Minneapolis, Minnesota, United States · Hybrid
About the role We sell health benefits to hourly workforces — the people staffing kitchens, hotel front desks, and store floors. Winning a group is hard. Keeping it, and growing it, is where the business is actually buil…
Skills: Account Management, Customer Success, Renewals Management, Account Expansion, Client Relationship Management
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Manage a book of employer accounts to ensure high renewal rates and drive member activation of health benefits. Identify expansion opportunities and provide client feedback to the product team to close gaps.
Requires 3+ years of experience in account management or customer success, preferably within HR tech, insurance, or benefits. Must have a proven track record of managing renewals and working effectively with brokers.
About the role
We sell health benefits to hourly workforces — the people staffing kitchens, hotel front desks, and store floors. Winning a group is hard. Keeping it, and growing it, is where the business is actually built. You own a book of employer accounts after the sale closes. The job: make sure clients renew, that their people actually use what we offer, and that the relationship grows over time. If our clients stay and expand, River Health works. If they churn, nothing else we do matters. You carry three things: the renewal number for your book, the trust of every client you serve, and the expansion math that grows accounts the right way.
What you’ll do
What you need
Nice to have
Schedule & location
Full-time. Hybrid in Minneapolis, MN.
Benefits
The absolute best health plan for hourly workers.
River Health's mission is to provide affordable, accessible healthcare to the under-served hourly workforce, with a strong focus on education and convenience. We only offer plans that make sense for each employee's unique health needs, as a "one-size-fits-all" approach doesn't work. Our plans begin at $50 per month per employee, and family members can be added for additional cost/s.
Offices: 430 1st Ave N, Minneapolis, MN 55401, US · 430 1st Ave N, Minneapolis, MN 55401, US
The absolute best health plan for hourly workers.
River Health's mission is to provide affordable, accessible healthcare to the under-served hourly workforce, with a strong focus on education and convenience. We only offer plans that make sense for each employee's unique health needs, as a "one-size-fits-all" approach doesn't work. Our plans begin at $50 per month per employee, and family members can be added for additional cost/s.
Offices: 430 1st Ave N, Minneapolis, MN 55401, US · 430 1st Ave N, Minneapolis, MN 55401, US
