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Skills: Surplus Lines Tax Filing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone? Come Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, t…
Skills: Surplus Lines Tax Filing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone? Come Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, t…
Skills: Surplus Lines Tax Filing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone? Come Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, t…
Skills: Surplus Lines Tax Filing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone? Come Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, t…
Skills: Surplus Lines Tax Filing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone? Come Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, t…
Skills: Surplus Lines Tax Filing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone? Come Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, t…
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San Bernardino, California, United States · Hybrid
$21/hr–$26/hr
Mid level
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$47k–$79k/yr
Full-time
high school, professional certificate
Health insurance, Dental benefits, Vision benefits, Internet stipend, 401k with employer match, HSA/FSA
Posted 22d ago
Apply by Oct 19
~40 hrs/week
Remote in United States
Responsibilities
Execute complex premium audit reviews and maintain quality oversight for high-priority accounts and test programs. Provide mentorship to new reviewers and collaborate with leadership to identify performance trends and process improvements.
Requirements
Requires a high school diploma and at least 5 years of experience in audit reviewing or premium auditing. Proficiency in Microsoft Office and experience with Nexus or similar audit management platforms is expected.
Full job description
Do you navigate change easily? Are you detail oriented?
Come Join ReSource Pro!
Your Role... Lowry, a ReSource Pro company, is seeking a Senior Premium Audit Reviewer to execute complex audit reviews, support auditor development, and maintain quality oversight for high-priority accounts and test audit programs. This role provides mentoring during onboarding, supports file quality initiatives, and identifies trends that influence performance improvement. The Senior Premium Audit Reviewer is a key resource for both peer reviewers and leadership, ensuring accuracy and adherence to guidelines across auditing practices.
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In This Role, You Will...
Perform audit reviews across all audit types, focusing on oldest audits in the queue; provide coverage for reviewers.
Monitor audit queues and assist in resolving audit bottlenecks.
Review self-review audits submitted directly to billing to ensure they meet self-review eligibility and quality requirements and monitor audit reports to detect trends or recurring issues.
Track carrier return data and recommend process improvements.
Collaborate with leadership on quality monitoring strategies and data analysis.
Pull and analyze audit files to identify performance strengths and gaps.
Share review results with leadership for delivery to the auditor who completed the original audit.
Conduct reviews of test audits for designated carriers within the test audit program.
Support onboarding of new reviewers by providing shadowing opportunities and ongoing mentorship via chat.
Fill in on live learning platforms such as Zoom or Learning Academy, as well as any other area within the team, to support team initiatives.
Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.
What You Need to be Successful...
High School Diploma or equivalent
5+ years of reviewing audits experience ora combination of reviewing and premium auditing (e.g. worker's compensation, general liability)
WCIRB CompEssentials certification preferred
Experience with Nexus or other audit management platforms
Ability to learn and adapt quickly in a fast-paced environment
Microsoft Office proficiency
Excellent ability to navigate change
Your Compensation... Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $46,518 -$78,967 annually. The salary range may vary based on the specific geographic location in which the candidate resides.
Your Benefits & Perks...
100% paid employee health insurance available on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
Remote positions are Internet stipend-eligible
401k with employer match, vested on Day 1
HSA/FSA available
Long Term and short-term disability employer-provided
Generous PTO plan with paid holidays + floating holidays
Development and growth opportunities
Comprehensive wellness program and prioritization of employee health
Your Interview Process... To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
The standard interview process includes:
Behavioral Interview with Talent Acquisition
Online talent assessment
Hiring Manager Interview
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 3,200+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a specialized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. The company is at the forefront of applying managed agentic services to help insurance organizations achieve measurable business outcomes at scale.
ReSource Pro has maintained a 96%+ client retention rate for more than a decade and is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among just eight companies to achieve that level of repeat growth recognition in the list’s 40+ year history. Learn more at resourcepro.com.
Offices: 60 E 42nd St, Suite 1500, New York, New York 10165, US · 288 Ningxia Rd., Qingdao Software Park Building G5, 3rd Fl, Qingdao, Shandong 266071, CN · Jinan Hi-tech Zone, Qilusoft Park 1, Shunhua Road Section F2, Pioneer Sq. Bldg 4, 5th Floor, Jinan, Shandong 250101, CN · 1221 N St, Lincoln, Nebraska 68508, US · Karle Town Centre, Bangalore, IN
InsuranceInsurtechKnowledge Process ManagementBusiness Process ManagementManagement ConsultingAdvisory ServicesDistribution StrategiesCompliance and LicensingTech-Enabled Solutionsand AI
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 3,200+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a specialized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. The company is at the forefront of applying managed agentic services to help insurance organizations achieve measurable business outcomes at scale.
ReSource Pro has maintained a 96%+ client retention rate for more than a decade and is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among just eight companies to achieve that level of repeat growth recognition in the list’s 40+ year history. Learn more at resourcepro.com.
Offices: 60 E 42nd St, Suite 1500, New York, New York 10165, US · 288 Ningxia Rd., Qingdao Software Park Building G5, 3rd Fl, Qingdao, Shandong 266071, CN · Jinan Hi-tech Zone, Qilusoft Park 1, Shunhua Road Section F2, Pioneer Sq. Bldg 4, 5th Floor, Jinan, Shandong 250101, CN · 1221 N St, Lincoln, Nebraska 68508, US · Karle Town Centre, Bangalore, IN
InsuranceInsurtechKnowledge Process ManagementBusiness Process ManagementManagement ConsultingAdvisory ServicesDistribution StrategiesCompliance and LicensingTech-Enabled Solutionsand AI