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Jobs at ResortCom (Now Hiring) — 3 open

ResortCom logoResortCom

Manager- Brand Marketing

Paradise, Nevada, United States · On-site

$60k–$75k/yr

Senior

Job DetailsJob Location: 6870 BERMUDA ROAD - LAS VEGAS, NV 89119Salary Range: $60,000.00 - $75,000.00 Salary/yearBring Dreams to Life. Build a Brand That Inspires Travel. Are you a visionary marketer who can turn ideas i…

Skills: Brand Strategy, Creative Direction, Content Marketing, Digital Marketing, Email Marketing

ResortCom logoResortCom

Hotel Reservations Agent Mexico

Guadalajara, Jalisco, Mexico · On-site

$20k–$22k/mo

Mid level

Job DetailsJob Location: Mexico Location - Guadalajara, JA 44610Salary Range: $20,000.00 Base+Commission/monthPosition Summary Our Hotel Reservation Agents provide World Class Service to all inbound and outbound calls fr…

Skills: Bilingual English-Spanish, Customer Service, Sales, Phone Etiquette, Problem Solving

ResortCom logoResortCom

Human Resources Assistant Mexico

Guadalajara, Jalisco, Mexico · On-site

$15k–$20k/mo

Entry level

Job DetailsJob Location: Mexico Location - Guadalajara, JA 44610Salary Range: $15,000.00 - $20,000.00 Salary/monthAre you ready for your DREAM VACATION? Join our company family to make that dream come true! At the Employ…

Skills: Payroll Coordination, Employee Onboarding, HR Compliance, Microsoft Excel, Bilingual English and Spanish

ResortCom logo

Manager- Brand Marketing

ResortCom

Paradise, Nevada, United States • On-site

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Senior

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  • $60k–$75k/yr
  • Other
  • bachelor degree
  • Posted 4d ago
  • Apply by Jul 24
  • ~40 hrs/week

Responsibilities

Lead the brand identity, creative strategy, and visual direction to increase brand awareness and member engagement for a vacation club. Oversee multi-channel communications, campaign execution, and performance analytics to drive revenue and loyalty.

Requirements

Requires 5+ years of experience in brand or marketing leadership, preferably within the hospitality or travel sectors. Proficiency in tools like Canva, WordPress, and Constant Contact, along with a bachelor's degree in a related field, is preferred.

Full job description

Job DetailsJob Location: 6870 BERMUDA ROAD - LAS VEGAS, NV 89119Salary Range: $60,000.00 - $75,000.00 Salary/yearBring Dreams to Life. Build a Brand That Inspires Travel.

Are you a visionary marketer who can turn ideas into unforgettable brand experiences?

Do you love storytelling, design, and crafting campaigns that spark emotion and action?

Join our team and help bring dream vacations to life for thousands of members every day.

The Role

As our Brand Marketing Manager, you will shape the voice, visuals, and creative direction of a beloved travel brand that helps people make lifelong memories. This is more than a marketing job. It’s your opportunity to lead creative strategy, elevate a growing brand, and build meaningful member engagement across every touchpoint.

The Job 4-1-1

This position is responsible for assisting our team implementing and managing the brand marketing strategies along with sales initiatives to increase brand awareness, drive engagement, and boost revenue along with member use for our vacation club management group. Learn more about us at www.myuvci.com. We are an established brand that is seeking a go-getter to elevate and take us to the next level!

Basically, you will be a marketing ninja, working with our external consultants to curate the best brand marketing content, ever! This role requires a dynamic individual with a great understanding of marketing principles, leadership skills, and a passion for the creative marketing that drives our members to vacation more! Are you interested in flexibility? Are you able to be creative? Do you think forward?

Brand Leadership & Strategy

Own and evolve our brand identity tone, visuals, storytelling, and guest experience.
Develop and maintain brand standards to ensure consistency across digital, print, social, and in-resort channels.
Lead brand positioning and ensure all campaigns align with company goals and our brand promise.
Stay ahead of travel, hospitality, and digital trends to fuel innovative ideas.

Creative Direction

Lead creative development across all channels: email, landing pages, social, video, print, and experiential activations.
Work closely with designers, writers, and agencies to produce best-in-class content.
Provide the final “brand pass” on all deliverables, ensuring quality, consistency, and emotional impact.
Manage the creative calendar, production workflows, and approval processes.

Marketing & Communications

Oversee all brand communications: email, newsletters, social media, digital campaigns, and website updates.
Develop a compelling eblast calendar and craft high-impact copy, visuals, and CTAs.
Guide community storytelling across Instagram, Facebook, and emerging platforms.
Manage website content accuracy, promotional updates, and landing page alignment.
Maintain an authentic brand voice across guest responses, social comments, and digital communication.

Campaign Development & Execution

Lead creative strategies for seasonal campaigns, promotions, new resort launches, and partnerships.
Build and manage a 12-month integrated content roadmap.
Coordinate with internal teams and resort partners to bring ideas to life through impactful, data-driven campaigns.
Track and optimize creative performance, providing insights on engagement, conversion, and ROI.

Analytics & Optimization

Develop performance dashboards across email, social, and web.
Analyze campaign results to identify strengths, opportunities, and strategic improvements.
Present monthly reports to leadership and resort partners.

Leadership & Team Development

Mentor creative consultants and foster a collaborative, idea-driven culture.
Build scalable workflows and integrate creative tools/AI to streamline production.
Champion curiosity, creativity, and continuous learning within the team.

Budget & Vendor Management

Manage brand and creative budgets for maximum impact and ROI.
Oversee external agencies, freelancers, photographers, and vendors.

What Success Looks Like

A cohesive, recognizable brand identity across all channels and experiences.
High-impact campaigns that increase engagement, inspire vacations, and deepen member loyalty.
A seamless digital ecosystem emails, landing pages, and website content that are visually aligned and conversion-driven.
A clear content roadmap that connects storytelling with business goals.
Strong analytics guiding creative decisions and continuous optimization.
A confident, collaborative brand leader who elevates the entire marketing function.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Preferred Education and Experience

5+ years in brand, creative, or marketing leadership (hospitality, travel, lifestyle, or consumer brands a plus).
Proven ability to build distinct brands and deliver outstanding creative work across digital + print.
Strong writing, storytelling, and visual communication skills.
Experience managing email marketing, SEO, websites, landing pages, social media, and digital ecosystems.
Skilled in performance analysis and data-driven optimization.
Proficient with Canva, Monday, Constant Contact, WordPress, and basic HTML; Adobe Creative Suite preferred.
Bachelor’s degree in Marketing, Communications, Design, or related field preferred.
Passion for travel, hospitality, and creating exceptional guest experiences.
Ability to work with teams internal and manage external.
Some International travel required.

This list is not intended to be all-inclusive but is describing the major criteria in determining one’s level of the position.

QualificationsPreferred Education and Experience

5+ years in brand, creative, or marketing leadership (hospitality, travel, lifestyle, or consumer brands a plus).
Proven ability to build distinct brands and deliver outstanding creative work across digital + print.
Strong writing, storytelling, and visual communication skills.
Experience managing email marketing, SEO, websites, landing pages, social media, and digital ecosystems.
Skilled in performance analysis and data-driven optimization.
Proficient with Canva, Monday, Constant Contact, WordPress, and basic HTML; Adobe Creative Suite preferred.
Bachelor’s degree in Marketing, Communications, Design, or related field preferred.
Passion for travel, hospitality, and creating exceptional guest experiences.
Ability to work with teams internal and manage external.
Some International travel required.

This list is not intended to be all-inclusive but is describing the major criteria in determining one’s level of the position.

Related keywords

Brand IdentityHospitalityTravel IndustryCanvaMonday.comConstant ContactWordPressHTMLAdobe Creative SuiteROIConversion RateContent RoadmapDigital EcosystemExperiential ActivationsLanding Pages

About ResortCom

LinkedInVisit site
Industry
Financial Services
Company size
201-500 employees
Founded
1985
Headquarters
Las Vegas, NV
LinkedIn followers
807

ResortCom is a leading provider of vacation ownership management technology, financial services, and customer engagement solutions tailored to the hospitality and lifestyle industries. Our comprehensive suite of services includes innovative contact center solutions, reservations, member experience management, and financial services enabling our clients to accelerate growth and enhance customer loyalty. With decades of proven expertise, ResortCom is a trusted partner for brands seeking to deliver seamless, secure, and scalable services. Our secret is a combination of state of the art technology and a team of excellent people who understand customer service and what it takes to make members comfortable and happy with their purchase. ResortConnect, our vacation ownership management software: • Makes and maintains reservations • Maintains and services loan and maintenance fee accounts • Maintains “points overlay” systems • Manages and services member accounts • Creates, stores, and maintains contracts • Manages inventory for timeshares, hotels, and rentals • Handles transfers and title changes • Processes bankruptcy • Manages rentals, resorts, vacations, and HOAs ResortConnect is 100% compliant with privacy laws, PCI requirements, and any regulatory framework charged with protecting financial data. ResortConnect manages the complex demands of our industry, provides exemplary service through its user-friendly interface, and protects client and consumer data at the highest level. Let's work together. Visit our website for more information. Specialties: Vacation ownership financial services, Vacation ownership management software, Vacation ownership member services, Multilingual call center, Club management software, Maintenance fee billing, Loan portfolio management, Custodial services and lender support, Tax withholding trust administration, Collections, Credit card processing, Reservations, Contact center, and Vacation ownership member services

Offices: 6850 Bermuda Road, Las Vegas, NV 89119, US

Timeshare financial servicesTimeshare management softwareVacation ownership member servicesMultilingual call centerClub management softwareMaintenance fee billingLoan portfolio managementCustodial services and lender supportTax withholding trust administrationCollections
View all jobs at ResortCom

About ResortCom

LinkedInVisit site
Industry
Financial Services
Company size
201-500 employees
Founded
1985
Headquarters
Las Vegas, NV
LinkedIn followers
807

ResortCom is a leading provider of vacation ownership management technology, financial services, and customer engagement solutions tailored to the hospitality and lifestyle industries. Our comprehensive suite of services includes innovative contact center solutions, reservations, member experience management, and financial services enabling our clients to accelerate growth and enhance customer loyalty. With decades of proven expertise, ResortCom is a trusted partner for brands seeking to deliver seamless, secure, and scalable services. Our secret is a combination of state of the art technology and a team of excellent people who understand customer service and what it takes to make members comfortable and happy with their purchase. ResortConnect, our vacation ownership management software: • Makes and maintains reservations • Maintains and services loan and maintenance fee accounts • Maintains “points overlay” systems • Manages and services member accounts • Creates, stores, and maintains contracts • Manages inventory for timeshares, hotels, and rentals • Handles transfers and title changes • Processes bankruptcy • Manages rentals, resorts, vacations, and HOAs ResortConnect is 100% compliant with privacy laws, PCI requirements, and any regulatory framework charged with protecting financial data. ResortConnect manages the complex demands of our industry, provides exemplary service through its user-friendly interface, and protects client and consumer data at the highest level. Let's work together. Visit our website for more information. Specialties: Vacation ownership financial services, Vacation ownership management software, Vacation ownership member services, Multilingual call center, Club management software, Maintenance fee billing, Loan portfolio management, Custodial services and lender support, Tax withholding trust administration, Collections, Credit card processing, Reservations, Contact center, and Vacation ownership member services

Offices: 6850 Bermuda Road, Las Vegas, NV 89119, US

Timeshare financial servicesTimeshare management softwareVacation ownership member servicesMultilingual call centerClub management softwareMaintenance fee billingLoan portfolio managementCustodial services and lender supportTax withholding trust administrationCollections
View all jobs at ResortCom

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