United States · Remote Solely
About the role We are seeking an experienced and proactive Courier/Delivery Major Case Claims Resolution Specialist to oversee high-exposure, complex, and litigated claims involving serious injuries, particularly those i…
Skills: Claims Resolution, Litigation Management, Auto Claims Analysis, Negotiation, Coverage Analysis
Atlanta, Georgia, United States · Remote OK
Requirements:Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier bodily injury, UM/UIM, litigation, and/or catastrophic loss claimsActive licensure, home state or designate…
Skills: Commercial Transportation Claims, Bodily Injury Claims, Litigation Management, Catastrophic Loss Handling, UM/UIM Claims
United Kingdom · Remote OK
Who you are Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.Passionate adjuster who cares about the customer and their experience.Empathetic. You exercise empathy…
Skills: Total Loss Claims Management, Motor Insurance Claims, Settlement Negotiation, Liability Investigation, Recovery Processes
Atlanta, Georgia, United States · Remote OK
About the role As a Staff Software Engineer at Reserv, you'll be at the heart of our growth journey, shaping the future of our technology and platform. You are a passionate engineer with proven successfully leading and e…
Skills: Ruby on Rails, Postgres, Typescript, React, GraphQL
Atlanta, Georgia, United States · Remote Solely
About the role We're standing up a dedicated claims pod for an account and we need someone to lead it. You'll run a small team of General Liability adjusters, own the health of the account, and be the person the client a…
Skills: Claims Management, General Liability, New York Labor Law, Commercial Claims, Team Leadership
Atlanta, Georgia, United States · Remote OK
About the role You'll own Reserv's L&D function end-to-end — foundation training, technical/systems training, leadership development, and professional development — across claims and the broader org. This role is the arc…
Skills: L&D Strategy, Instructional Design, Leadership Development, Organizational Transformation, Capability Building
Atlanta, Georgia, United States · Remote OK
About the role We are seeking a highly organized, detail-oriented, and customer-focused Non-Standard Claims Adjuster to support our deposit replacement and surety programs. In this role, you will manage first-party claim…
Skills: Claims Adjusting, Policy Interpretation, Contract Analysis, Customer Service, Reserve Management
Atlanta, Georgia, United States · Remote OK
$200k–$210k/yr
About the role As Legal Counsel at Reserv, you will be an early and integral member of our growing legal function, working closely with the VP of Legal to support all aspects of the company's legal needs. This is a uniqu…
Skills: Contract Drafting, Contract Negotiation, Commercial Law, Employment Law, Corporate Governance
United Kingdom · Remote OK
Who you are Highly motivated and growth oriented. You're excited by the prospect of building a tech driven claims org.Passionate adjuster who cares about the customer and their experience.Empathetic. You exercise empathy…
Skills: Team Management, Bodily Injury Claims, Credit Hire Claims, Commercial Motor Insurance, Claims Reserving
United Kingdom · Remote Solely
About the role As an Senior Manager Property Claims at Reserv, you will lead a team of claims professionals managing agriculture and property claims. Your expertise will drive operational effectiveness, utilizing technol…
Skills: Claims Management, Leadership, Agriculture Claims, Property Claims, Operational Effectiveness
United Kingdom · Remote Solely
About the role As a Property Team Leader at Reserv, you will be responsible for a team of claims professionals managing claims in your experienced line of business. We want your background and experience to deliver opera…
Skills: Claims Management, Team Leadership, Property Insurance, Performance Management, Claims Reserving
United States · Remote Solely
About the role We are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the …
Skills: Claims Adjusting, Commercial Transportation, Bodily Injury Claims, Litigation Management, Subrogation
United Kingdom · Remote OK
About the role As a Customer Experience Specialist at Reserv, you will be an integral part of our dedicated team focused on providing exceptional service to our customers during the insurance claims process. You will han…
Skills: Customer Service, Insurance Claims Processing, FNOL, CRM Software, Active Listening
Atlanta, Georgia, United States · Remote OK
About the role We are seeking a highly organized and customer-focused Transportation Claims Total Loss Specialist to join our team. The successful candidate will be responsible for working with rental facilities, body sh…
Skills: Total Loss Adjusting, Transportation Claims, Claim Adjudication, Vehicle Valuation, Subrogation
Atlanta, Georgia, United States · Remote OK
About the role As a PIP (Personal Injury Protection) Manager at Reserv, you will be a leader providing support to a claims director/vice president with leadership and claim technical responsibilities. Leadership responsi…
Skills: Claims Management, Personal Injury Protection, Leadership, Operational Effectiveness, Data Analytics
United States · Remote Solely
About the Role We're looking for a Personal Injury Protection Resolution (PIP) Adjuster to join our growing team. You'll investigate and evaluate PIP/MP claims and coverage while managing your own inventory of claims. If…
Skills: PIP Claim Adjusting, Medical Billing Evaluation, Claim Investigation, Reserve Management, State Regulation Compliance
United States · Remote OK
About the role We are seeking an experienced Senior Accountant to join our growing team and take ownership of our financial operations across the U.S. and UK. This is a hands-on role ideal for someone who is eager to div…
Skills: Accounts Payable, Accounts Receivable, General Ledger, Month-end Close, Financial Reporting
United Kingdom · Remote Solely
About the role As a Claims Team Lead at Reserv, you will be responsible for a team of claims professionals managing real property damage. We want your background and experience to deliver operational effectiveness, parti…
Skills: Claims Management, Leadership, Real Property Damage, Auto Damage, Data Analysis
Atlanta, Georgia, United States · Remote Solely
About the role The Property Staff Appraiser plays a key role in supporting our Transportation claims organization by delivering accurate, timely, and defensible evaluations of real property damage. This position partners…
Skills: Claims Adjusting, Customer Service, Property Damage Assessment, Claims Management, Negotiation
Atlanta, Georgia, United States · Remote OK
About the role As the Strategic Services Lead, you are laser-focused on solving for Reserv’s scalability with a strong focus on Org, Talent, and overall team performance. You will be working closely with Matthew – the SV…
Skills: Strategic Analysis, Cross-Functional Collaboration, Data Analytics, AI Implementation, Executive Communication
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Oversee high-exposure, complex, and litigated courier and delivery claims from initial investigation through resolution. Manage litigation strategy, collaborate with defense counsel, and resolve complex coverage issues while providing feedback to product teams.
Requires 10+ years of claim handling experience, including 5+ years in litigation, specifically within Commercial/Courier/Delivery sectors. Must possess an active adjuster license and a strong understanding of transportation coverages and medical causation.
About the role
We are seeking an experienced and proactive Courier/Delivery Major Case Claims Resolution Specialist to oversee high-exposure, complex, and litigated claims involving serious injuries, particularly those involving courier/delivery operators. In this role, you will take ownership of the full claims lifecycle—from initial investigation through resolution—while managing litigation strategy and collaborating with defense counsel.
You’ll be a key point of contact for all stakeholders, including claimants, legal counsel, medical professionals, and internal teams. These files often involve layered policies, multi-party litigation, and sensitive negotiation. You will be empowered to shape case strategy, resolve complex coverage issues, and maintain a strong focus on timely, thoughtful outcomes.
This role also includes the opportunity to influence how we streamline and improve our processes by working closely with our product and engineering teams to deliver feedback from the frontlines of complex claim handling.
What you'll do
Qualifications
Benefits
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
Simple and futuristic solutions for complex claims.
Reserv leverages modern systems and creates new cutting-edge solutions to optimize any P&C claim. From complex data ingestion to automated coverage decisioning to dynamic customer experiences, Reserv is building the claims experience of the future.
Offices: New York City , US
Simple and futuristic solutions for complex claims.
Reserv leverages modern systems and creates new cutting-edge solutions to optimize any P&C claim. From complex data ingestion to automated coverage decisioning to dynamic customer experiences, Reserv is building the claims experience of the future.
Offices: New York City , US
