Norwell, Massachusetts, United States · On-site
$35k–$40k/yr
Description As the Front Office Coordinator, you will impact radius by greeting our guests with a positive in customer obsessed manner. Your responsibilities will also include answering, screening and directing calls wit…
Skills: Customer Service, Reception, Administrative Support, Microsoft Outlook, Microsoft Word
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The Front Office Coordinator is responsible for greeting guests and managing phone communications with a customer-obsessed approach. Additional duties include administrative tasks such as ordering supplies, processing mail, and identifying potential fraud scenarios.
A high school diploma is required, while an associate's degree and two years of relevant experience are preferred. Candidates must be proficient in Microsoft Office and possess strong organizational and communication skills.
Description
As the Front Office Coordinator, you will impact radius by greeting our guests with a positive in customer obsessed manner. Your responsibilities will also include answering, screening and directing calls with a sense of urgency and purposefulness. We are customer obsessed and our Front Office Coordinator must be able to have a clear understanding of our company and products and respond to our company and customer needs in a rapidly changing business environment.
- Utilize excellent communication and problem-solving skills on a daily basis.
- Handle all conversations with tactfulness and diplomacy.
- Maintain high energy, self-motivation and a sense of curiosity.
- Embody radius’ “customer obsessed” value with care and prioritization for customer needs.
- Present yourself professionally through all email, phone, and face-to-face conversations.
- Perform with a high attention to detail.
- Perform front desk and administrative duties, including ordering office supplies, maintaining FedEx shipping materials, and processing inbound and outbound mail and deliveries.
- All employees are responsible for being familiar with and able to recognize common fraud scenarios or outright instances of fraud and reporting any reasonably suspected fraud to his/her direct manager and the AML Officer.
Requirements
- High school diploma or equivalent required; associate's degree preferred.
- Minimum of 2 years of customer service, reception, administrative, or front office experience preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office, including Outlook, Word, Teams, and Excel.
- Excellent organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
- Ability to maintain confidentiality and exercise sound judgment.
- Positive attitude with a strong commitment to customer service and teamwork
Making Mortgages Better.
radius financial group, inc. is a New England-based, full-service mortgage bank. Founded in 1999, radius has grown into a premier residential lending group serving many states within the United States. To see all our state licenses visit our website: http://www.radiusgrp.com/licenses NMLS #1846 Equal Housing Lender Why radius? REAL PEOPLE. From the moment customers contact us, they’re connected with loan officers who carefully work to learn and meet their borrowing needs. Customers are always able to contact a real person to talk through any questions that might arise. REAL SERVICE. We provide expertise, guidance and support at every turn, so borrowers can make smart, informed decisions. With our in-house underwriting, loan applications move through the process quickly and efficiently, which helps avoid confusion and delays. REAL MORTGAGES. We provide an extensive line of established lending programs, from industry standards to niche products, which meet a full range of borrowing needs and circumstances, even for less typical client profiles. To learn how radius can help you accomplish your mortgage banking goals, please call 877.223.4800. Making Mortgages Better. NMLS #1846 Equal Housing Lender www.nmlsconsumeraccess.org
Offices: 600 Longwater Drive, Suite 107, Norwell, MA 02061, US · 214 rumford avenue, Unit 1, Mansfield, MA 02048, US · 2 Mount Royal Ave, Marlborough, Massachusetts 01752, US · 51 Park Avenue, Suite 1, West Springfield, MA 01089, US · 460 Brannon Rd, Suite 100, Cumming, GA 30041, US
Making Mortgages Better.
radius financial group, inc. is a New England-based, full-service mortgage bank. Founded in 1999, radius has grown into a premier residential lending group serving many states within the United States. To see all our state licenses visit our website: http://www.radiusgrp.com/licenses NMLS #1846 Equal Housing Lender Why radius? REAL PEOPLE. From the moment customers contact us, they’re connected with loan officers who carefully work to learn and meet their borrowing needs. Customers are always able to contact a real person to talk through any questions that might arise. REAL SERVICE. We provide expertise, guidance and support at every turn, so borrowers can make smart, informed decisions. With our in-house underwriting, loan applications move through the process quickly and efficiently, which helps avoid confusion and delays. REAL MORTGAGES. We provide an extensive line of established lending programs, from industry standards to niche products, which meet a full range of borrowing needs and circumstances, even for less typical client profiles. To learn how radius can help you accomplish your mortgage banking goals, please call 877.223.4800. Making Mortgages Better. NMLS #1846 Equal Housing Lender www.nmlsconsumeraccess.org
Offices: 600 Longwater Drive, Suite 107, Norwell, MA 02061, US · 214 rumford avenue, Unit 1, Mansfield, MA 02048, US · 2 Mount Royal Ave, Marlborough, Massachusetts 01752, US · 51 Park Avenue, Suite 1, West Springfield, MA 01089, US · 460 Brannon Rd, Suite 100, Cumming, GA 30041, US
