Toronto, Ontario, Canada · Hybrid
$150k–$180k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Product Management, Identity & Access Management, Platform Engineering, API Design, Security Strategy
Toronto, Ontario, Canada · Hybrid
$60k–$70k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Genesys Cloud, Business Analysis, Requirement Elicitation, Process Mapping, User Stories
Toronto, Ontario, Canada · Hybrid
$110k–$140k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Credit Modeling, Credit Strategy, NPV Optimization, SAS, Python
Toronto, Ontario, Canada · Hybrid
$120k–$130k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Genesys Cloud CX, Decagon Chat AI, System Architecture, REST APIs, SOAP APIs
Toronto, Ontario, Canada · Hybrid
$150k–$180k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Product Management, Product Discovery, Product Delivery, Data Analysis, Technical Architecture
Toronto, Ontario, Canada · Hybrid
$95k–$105k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Compliance Review, Marketing Approval, Regulatory Oversight, CIRO IDPC Rules, Consumer Protection
Toronto, Ontario, Canada · Hybrid
$135k–$165k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: TypeScript, React, React Native, Domain-Driven Design, Event-Driven Architecture
Toronto, Ontario, Canada · Hybrid
$135k–$165k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: TypeScript, React, React Native, Domain-Driven Design, Event-Driven Architecture
Toronto, Ontario, Canada · Hybrid
$150k–$190k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Generative AI, RAG, Agentic Systems, Python, C#/.NET Core
Toronto, Ontario, Canada · Hybrid
$145k–$165k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: International Tax Advisory, Tax Compliance, Technical Research, Transfer Pricing, Pillar 2 GloBE Reporting
Toronto, Ontario, Canada · Hybrid
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Product Strategy, Lifecycle Management, Roadmap Definition, User Research, Agile Methodologies
Toronto, Ontario, Canada · Hybrid
$140k–$180k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Model Validation, AI/ML, Credit Risk Modeling, Statistical Modeling, Machine Learning Algorithms
Toronto, Ontario, Canada · Hybrid
$140k–$160k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Credit Modeling, Credit Strategy, Data Analysis, Machine Learning, SAS
Toronto, Ontario, Canada · Hybrid
$100k–$115k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: People Leadership, Registered Plans Management, Financial Reconciliation, Regulatory Compliance, Process Improvement
Toronto, Ontario, Canada · Hybrid
$55k–$65k/yr
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Attention To Detail, Multi-tasking, Organizational Skills, Oral Communication, Written Communication
Brazil · Hybrid
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally …
Skills: Network Design, Cloud Infrastructure, Cisco Platforms, Juniper, Fortinet
Toronto, Ontario, Canada • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the product roadmap and execution for the Customer Experience and Identity Management Platform, focusing on scalable infrastructure and security. Act as a security advocate to protect client data while managing notification systems and enterprise document strategies.
Requires 5+ years of product management experience and 7+ years of total professional experience, preferably with a degree in Computer Science or Business. Candidates must have a strong grasp of IAM protocols, modern API architecture, and outcome-driven product discovery.
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.
Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Senior Product Manager, Identity & Risk Platforms. Could It Be You?
The Senior Product Manager for Identity & Risk Platforms is a champion for building foundational, highly scalable infrastructure for the QuestCore ecosystem. You will lead program execution and manage the product roadmap for our Customer Experience and Identity Management Platform (Customer Identity Access Management, Notification Platform, Customer Risk Scores, and other components).
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
Security & Client Protection Advocate: Act as the first line of defense in product design. Ensure that all platform capabilities are built with a security-first mindset to fiercely protect our clients, safeguarding their personal information and their money against emerging threats.
Modern Product Discovery & Delivery: Champion an "outcomes over outputs" approach. Utilize continuous discovery habits to deeply understand the friction points of internal developers and end-users, ensuring the platform evolves based on qualitative insights and quantitative data.
Platform as a Product Strategy: Treat internal capabilities as tier-1 products. Define and rigorously track key product metrics (adoption rates, time-to-integration) alongside engineering metrics (SLIs, SLOs, latency, error budgets) to drive data-informed prioritization.
Program Execution & Roadmap Management: Lead the execution of the Fundamental Customer Capabilities program, empowering your cross-functional team to solve hard problems rather than just building predetermined features.
Identity & Access Management (IAM) Strategy: Drive the roadmap for robust IAM systems governing authentication, fine-grained authorization (RBAC, ABAC, PBAC), Single Sign-On (SSO), identity federation, and comprehensive user lifecycle management (Joiner, Mover, Leaver). Champion Zero Trust Architecture and the Principle of Least Privilege.
Notification & Communication Infrastructure: Evolve the omni-channel Customer Notification Platform (Email, SMS, Push, In-App), focusing on routing logic, template management, user preference centers, and high-throughput reliability.
Enterprise Document Strategy: Oversee the systems enabling secure document storage, generation, and retrieval, ensuring alignment with data residency rules, RBAC-level access, and enterprise retention policies.
Requirements Definition: Translate complex technical constraints, security frameworks, and business strategies into detailed user stories and technical specifications for core microservices, API gateways, and token management systems.
Fluency with Data: Demonstrate a strong grasp of internal analytics tools. Proactively gather insights via ad hoc queries to analyze project results, drive product recommendations, and set realistic, quantified goals that connect to meaningful business outcomes.
Distributed systems and event-based messaging: A solid understanding of event hubs, durable queue based messaging (ie Kafka, PubSub), and common publisher / subscriber concepts. Knowledge of messaging schemas and tools like ProtoBuf are desirable.
Modern API, MCP, A2A, A2P, and WebSockets Fluency: A clear understanding of the common API and RPC protocols used in a modern AI-enabled architecture.
Stakeholder Management: Proactively identify and align a broad set of cross-functional stakeholders behind your current projects and planned follow-on work. Integrate their feedback, recommend the best path forward, and escalate strategically when necessary.
So are YOU our next Senior Product Manager, Identity & Risk Platforms? You are if you…
Have 5+ years’ experience in product management, platform engineering, and other equivalent technical leadership.
Have 7+ years of cumulative professional experience across industries.
Hold a post-secondary education, preferably in Computer Science, Engineering, Business, or a related field.
Are deeply passionate about security, taking personal pride in protecting clients and safeguarding their sensitive data and financial assets.
Stay relentlessly up-to-date on the latest technologies, threat landscapes, and online security trends, constantly evaluating how new advancements can fortify our platform.
Deeply understand modern product management principles, with a proven track record of shifting teams from "feature factories" to empowered, outcome-driven squads using lean startup and continuous discovery methodologies.
Possess a Platform Product Mindset, with the proven ability to abstract complex system logic into reusable, scalable APIs and microservices.
Additional kudos if you…
Demonstrate working knowledge of IAM protocols and standards, specifically OAuth 2.0, OpenID Connect (OIDC), SAML 2.0, SCIM, and JWT (JSON Web Tokens).
Have experience managing APIs with Apigee X
Have MCP, A2A, A2P experience in a secure platform or other regulated environment.
Have foundational knowledge of authentication mechanisms, including Risk-Based Authentication, Passwordless flows, FIDO2/WebAuthn, and Multi-Factor Authentication (MFA) implementations.
Have experience with major Identity Providers (IdPs) and Customer IAM (CIAM) platforms (e.g., Okta, Auth0, Ping Identity, Azure AD) or directory services (LDAP).
Have deep familiarity with data privacy regulations (GDPR, PIPEDA) and security/compliance frameworks (SOC2) related to identity and document storage.
Have experience transitioning legacy monolithic applications into decoupled, domain-driven microservices.
Are comfortable presenting complex technical platform initiatives and architectural trade-offs to executive teams.
Experience in the banking/financial/investment systems/solution development area
Knowledge of writing/understanding/interpreting API documentation
Knowledge in data analysis using SQL
CSPO (Certified Scrum Product Owner), CSM (Certified Scrum Master) or other relevant business analysis certification an asset
Have practical experience using AI-powered development and productivity tools (such as Cursor, GitHub Copilot, or advanced prompting techniques) to accelerate technical discovery, API prototyping, data analysis, or requirements drafting.
Compensation Information:
Base salary range: $150,000 - $180,000
The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
More than trading. Canada's home for the clarity and strategy to invest with confidence.
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in development. At Questrade, we care deeply about helping Canadians become much more financially successful and secure. We believe in infinite possibilities, not only for our customers but for those who build careers with us. Our exceptional culture and forward-thinking workplace policies make Questrade a great place to work and build a career. We are a collaborative, diverse team that shares the same sense of infinite opportunity. Our beliefs, values, and atmosphere make you feel part of something bigger than yourself. Whether you want to kick-start your career or accelerate it, Questrade is the place for you. We offer rich learning experiences and exciting career path possibilities. Here you will be challenged. You will make your path, constantly moving forward, bringing the future of fintech into existence. Come shape your future at Questrade.
Offices: 5700 Yonge St, Suite 1900, Toronto, Ontario M2M 4K2, CA
More than trading. Canada's home for the clarity and strategy to invest with confidence.
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in development. At Questrade, we care deeply about helping Canadians become much more financially successful and secure. We believe in infinite possibilities, not only for our customers but for those who build careers with us. Our exceptional culture and forward-thinking workplace policies make Questrade a great place to work and build a career. We are a collaborative, diverse team that shares the same sense of infinite opportunity. Our beliefs, values, and atmosphere make you feel part of something bigger than yourself. Whether you want to kick-start your career or accelerate it, Questrade is the place for you. We offer rich learning experiences and exciting career path possibilities. Here you will be challenged. You will make your path, constantly moving forward, bringing the future of fintech into existence. Come shape your future at Questrade.
Offices: 5700 Yonge St, Suite 1900, Toronto, Ontario M2M 4K2, CA
