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Full-time
professional certificate
Discretionary bonus, Referral bonuses, Retail discounts, Wellbeing allowance, Life and income protection, Sonder/EAP/Headspace
Posted 12d ago
~40 hrs/week
Responsibilities
The role involves managing front-of-house operations, including welcoming clients, coordinating meeting rooms, and providing administrative support. You will also assist with event logistics, facilities maintenance, and ensuring a high-quality workplace environment.
Requirements
Candidates should have previous experience in a receptionist or hospitality role within a professional environment. Strong communication skills, attention to detail, and proficiency in Microsoft Office are essential for success in this position.
Full job description
Management Level
Associate
Job Description & Summary
Kia ora,
At PwC, our purpose is clear: to build trust in society and solve important problems.
This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.
Ngā kōrero mō tēnei tūranga / About the role
As part of our Internal Firm Services team in Ōtautahi / Christchurch, you’ll help create a seamless, professional and welcoming experience across our office. This is a varied role where you’ll work across client reception, meeting rooms, events, front of house support and workplace coordination, helping ensure our people, clients and visitors experience a high-quality and well-run environment every day.
Your day-to-day could include:
Welcoming clients, visitors, contractors and staff with a high standard of customer service
Acting as the first point of contact for office enquiries, calls and day-to-day workplace support
Supporting meeting room bookings, room set-up and reset, and ensuring spaces are presented to an exceptional standard
Coordinating catering requirements, front of house support and barista service for meetings and events
Liaising with IT and Facilities to help resolve room, AV or maintenance issues
Assisting with event and function set-up, pack-down and general coordination
Supporting mail, courier, stationery and other day-to-day workplace needs
Assisting with access processes, workplace set-up changes and general facilities coordination as required
Maintaining checklists, process documents and administrative tasks accurately and professionally
Helping identify opportunities to improve service delivery and workplace experience
Maintaining First Aider and Fire Warden status and supporting workplace safety, emergency procedures and evacuation activities as required
Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role
Professional education or training in hospitality, customer service, business administration, facilities, events, or a related field would be beneficial but is not essential
Additional training in food safety, barista skills, first aid, health and safety, or other workplace-related areas would also be advantageous
Previous experience in a receptionist, hospitality, or similar customer-facing role, ideally within a professional services or corporate environment
A positive attitude and genuine commitment to delivering an exceptional client experience
Highly developed verbal and written communication skills, including a professional and personable phone manner
Strong attention to detail and pride in producing consistently high-quality work
The agility to manage changing priorities and work effectively with multiple stakeholders
Sound judgement, initiative, troubleshooting, and problem-solving skills
Strong teamwork skills, with the ability to collaborate across a range of service areas
Proficiency in Microsoft Word and Excel, along with confidence in learning new systems and processes
Adaptability and openness to change and new ways of working
A proactive approach to personal development, continuous improvement, and learning on the job
Strong alignment with PwC values, particularly reimagining the possible and making a difference
If you don’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit.
Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ
Growth - Global network; leadership development; A.I. tools and training; formal learning pathways; supportive coaching culture
Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)
Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems
Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave
Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave
Mō te aha tāu e tatari ana? / What are you waiting for?
Tono tika mai / Please apply directly: We’re not currently partnering with recruitment agencies for this role. If you’d like to be considered, please apply directly - we’d love to hear from you.
Nau mai ngā tono wawe / We encourage early applications: This role may close before the listed date if we identify a suitable candidate.
Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
Offices: 1 Embankment Place · 300 Madison Ave, New York, NY 10017, US · 1730 Pennsylvania Ave NW, Washington, DC 20006, US · 8 Cross St, Singapore, Singapore 048424, SG · Paseo de la Castellana, 259B, Madrid, Community of Madrid 28046, ES
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
Offices: 1 Embankment Place · 300 Madison Ave, New York, NY 10017, US · 1730 Pennsylvania Ave NW, Washington, DC 20006, US · 8 Cross St, Singapore, Singapore 048424, SG · Paseo de la Castellana, 259B, Madrid, Community of Madrid 28046, ES