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Jobs at Purple Communications, Inc (Now Hiring) — 12 open

Purple Communications, Inc logoPurple Communications, Inc

Scheduler - Remote

Remote OK

Mid level$5M raised

Scheduler ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video…

Skills: Workforce Scheduling, Database Management, Microsoft Excel, Microsoft Office, Data Entry

Purple Communications, Inc logoPurple Communications, Inc

Team Manager Practitioner - Casselberry/Orlando (On-Site)

Casselberry, Florida, United States · On-site

Mid level$5M raised

Team Manager – Practitioner Team Manager Practitioners are regularly scheduled to work 20 hours each week as interpreters while also managing the interpreting operations of their assigned team. The positions are op…

Skills: American Sign Language, Staff Supervision, Performance Management, Strategic Planning, Budgeting

Purple Communications, Inc logoPurple Communications, Inc

Scheduler - West Coast

On-site

Mid level$5M raised

Scheduler ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video…

Skills: Workforce Scheduling, Database Management, Microsoft Excel, Data Entry, Customer Service

Purple Communications, Inc logoPurple Communications, Inc

Residential Account Manager - Central Maryland

Hybrid

Mid level$5M raised

Residential Account Manager Job Description A Residential Account Manager is an outside sales professional whose primary duties are aimed at bringing in new clients and managing client relationships within a specific sal…

Skills: American Sign Language, Sales Prospecting, Account Management, Technical Installation, Customer Training

Purple Communications, Inc logoPurple Communications, Inc

Team Manager Practitioner - Tampa (On-Site)

Tampa, Florida, United States · On-site

Mid level$5M raised

Team Manager – Practitioner Team Manager Practitioners are regularly scheduled to work 20 hours each week as interpreters while also managing the interpreting operations of their assigned team. The positions are op…

Skills: American Sign Language, Interpreting, Staff Supervision, Performance Management, Strategic Planning

Purple Communications, Inc logoPurple Communications, Inc

Customer Experience Team Member

Austin, Texas, United States · On-site

Entry level$5M raised

Customer Experience Team Member ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video r…

Skills: Customer Service, Phone Skills, Problem Solving, English Writing, Communication

Purple Communications, Inc logoPurple Communications, Inc

Residential Account Manager - Philadelphia, PA

Austin, Texas, United States · Hybrid

Mid level$5M raised

Residential Account Manager A Residential Account Manager is an outside sales professional whose primary duties are aimed at bringing in new clients and managing client relationships within a specific sales territory. Ou…

Skills: American Sign Language, Sales Prospecting, Account Management, Technical Installation, Customer Training

Purple Communications, Inc logoPurple Communications, Inc

HR Generalist II

Austin, Texas, United States · On-site

Mid level$5M raised

Human Resources Generalist II ZP Better Together is one of the nation's most extensive communication services for the deaf and hard-of-hearing communities. As a leading provider of onsite interpreting services, video rel…

Skills: Employee Relations, Onboarding, Compliance, HRIS, Employee Engagement

Purple Communications, Inc logoPurple Communications, Inc

Help Desk Technician

Austin, Texas, United States · On-site

Senior$5M raised

Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services…

Skills: Hardware Troubleshooting, Software Troubleshooting, Active Directory, Office 365, VPN Configuration

Purple Communications, Inc logoPurple Communications, Inc

Residential Account Manager - Jacksonville, IL

Austin, Texas, United States · Hybrid

Mid level$5M raised

Account Manager An Account Manager is a sales professional who performs a variety of duties aimed at managing client relationships and bringing new clients within a specific sales territory. They will install, educate an…

Skills: American Sign Language, Deaf Culture Knowledge, Technical Troubleshooting, Sales Prospecting, Account Management

Purple Communications, Inc logoPurple Communications, Inc

Residential Account Manager - Peoria, IL

Austin, Texas, United States · Hybrid

Mid level$5M raised

Account Manager An Account Manager is a sales professional who performs a variety of duties aimed at managing client relationships and bringing new clients within a specific sales territory. They will install, educate an…

Skills: American Sign Language, Deaf Culture Knowledge, Technical Installation, Salesforce.com, Account Management

Purple Communications, Inc logoPurple Communications, Inc

Residential Account Manager

Austin, Texas, United States · Hybrid

Mid level$5M raised

Account Manager An Account Manager is a sales professional who performs a variety of duties aimed at managing client relationships and bringing new clients within a specific sales territory. They will install, educate an…

Skills: American Sign Language, Deaf Culture Knowledge, Technical Installation, Account Management, Sales Prospecting

Purple Communications, Inc logo

Scheduler - Remote

Purple Communications, Inc

Remote OK

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Mid level

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  • Part-time
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Scheduler is responsible for coordinating staff and independent contractors to ensure efficient coverage for interpreting services. This includes managing client requests, maintaining interpreter databases, and providing administrative support to management.

Requirements

Candidates must have two years of experience in workforce scheduling and proficiency in Microsoft Office, particularly Excel. Experience or certification in sign language interpreting is preferred.

Full job description

Scheduler

ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.zpbettertogether.com.

ZP Better Togethers' vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Essential Job Functions:

The Scheduler is responsible for satisfying company objectives by providing superior analysis and scheduling to ensure an efficient and effective operation. In a courteous and professional manner, the incumbent will create and maintain quality relationships with customers of community interpreting services. Internally, the incumbent will schedule staff and independent contractors via personal contact, with an eye to minimizing travel costs, maximizing efficiencies without sacrificing established safe work practices. This position will also be responsible for processing paperwork and doing basic data entry for specified center reports and functions. On an as-needed basis, this position will act as a resource to support center business needs in both the Video and on-site environments.

Scheduler Responsibilities:

  • Assist in the acquisition and retention of customers for on-site community and video remote interpreting services
  • Assure effective daily operations by negotiating with and communicating with clients, inputting job requests accurately and efficiently, coordinating interpreter schedules and providing superior customer service
  • Ensure the highest quality customer experience possible for all internal and external customers
  • Schedule interpreters (staff as well as independent contractors) to ensure appropriate coverage for center workloads to include Video Relay (VRS), Video Remote (VRI), and on-site community interpreting assignments.
  • Maintain a database of current, qualified, trained interpreters available for VRS, VRI and Community Interpreting
  • Work with the center team in an office environment supporting all lines of operation
  • Keep management promptly and fully informed of all problems or unusual situations related to scheduling
  • Provide data entry and other organizational support to management
  • Support other members and functions of the workforce management department
  • Perform other related duties and/or special projects as required

Scheduler Skills/Qualifications:

  • Two years of experience in workforce scheduling
  • Expertise using databases
  • Proficient in the use of Windows and Microsoft Office with an emphasis on Excel
  • Basic Data Entry skills
  • Ability to cope with and thrive in a fast-paced environment
  • Good organizational and communication skills
  • Strong attention to detail
  • Able to work with minimal supervision
  • Must be self-motivated and a quick learner
  • Strong team player
  • Sign language interpreter/experience preferred

Work environment:

Employees may experience the following physical demands for extended periods of time. 

  • Sitting, standing and walking (95-100%) 
  • Keyboarding (40-60%) 
  • Viewing computer monitor, videophone, and cell phone (40-60%) 
  • Lifting computers and other equipment. 
  • Position may require some travel.

Disclaimer: 

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

ZP Better Together is an Equal Opportunity Employer. Principals Only

Related keywords

Workforce ManagementVRSVRICommunity InterpretingSchedulingDatabaseWindowsMicrosoft ExcelCommunication AccessDeaf and Hard of Hearing

About Purple Communications, Inc

LinkedInVisit site

Your Partner in Workplace Accessibility and Inclusion.

Industry
Telecommunications
Company size
1,001-5,000 employees
Founded
2002
Headquarters
Austin, Texas
LinkedIn followers
11,935
Total funding
$5M

ZP is America's leading provider of Video Relay Services (VRS), Video Remote Interpreting (VRI), CART & Captioning Services, and on-site ASL interpreting - born from the union of two trailblazers: ZVRS and Purple Communications. For decades, Purple and ZVRS each fought to ensure that Deaf, Hard of Hearing, and Speech-Disabled individuals could communicate freely and without barriers. Today, ZP stands as the most trusted name in accessible communications - serving employers, healthcare systems, educational institutions, and government agencies - powered by passionate people, cutting-edge technology, and an unbreakable commitment to the communities we serve. VRS enables Deaf and Hard of Hearing individuals who use American Sign Language (ASL) to communicate with hearing people over the phone through a qualified interpreter. VRI provides on-demand remote interpreting for in-person conversations, while on-site interpreting brings qualified ASL interpreters directly to workplaces, healthcare settings, schools, events, and other locations where face-to-face communication is needed. We believe communication is a fundamental human right. That belief drives every product we build, every interpreter we certify, and every call we connect. Every conversation matters. We're better together. Connect with ZP to bring accessible communication to your organization - and be part of what comes next. Visit zpbettertogether.com, follow us for the latest in Deaf accessibility innovation, or contact our enterprise team to support your DEI and ADA compliance goals.

Offices: 11900 n Jollyville Rd, #204209, Austin, Texas 78759, US

Video Relay Service (VRS)Video Remote Interpreting (VRI)Enterprise Accessibility SolutionsADA Compliance SolutionsOn-Site ASL InterpretingRemote ASL InterpretingHIPAA-Compliant VRIWorkplace Inclusion ProgramsGovernment Agency VRSLive Captioning Services
View all jobs at Purple Communications, Inc

About Purple Communications, Inc

LinkedInVisit site

Your Partner in Workplace Accessibility and Inclusion.

Industry
Telecommunications
Company size
1,001-5,000 employees
Founded
2002
Headquarters
Austin, Texas
LinkedIn followers
11,935
Total funding
$5M

ZP is America's leading provider of Video Relay Services (VRS), Video Remote Interpreting (VRI), CART & Captioning Services, and on-site ASL interpreting - born from the union of two trailblazers: ZVRS and Purple Communications. For decades, Purple and ZVRS each fought to ensure that Deaf, Hard of Hearing, and Speech-Disabled individuals could communicate freely and without barriers. Today, ZP stands as the most trusted name in accessible communications - serving employers, healthcare systems, educational institutions, and government agencies - powered by passionate people, cutting-edge technology, and an unbreakable commitment to the communities we serve. VRS enables Deaf and Hard of Hearing individuals who use American Sign Language (ASL) to communicate with hearing people over the phone through a qualified interpreter. VRI provides on-demand remote interpreting for in-person conversations, while on-site interpreting brings qualified ASL interpreters directly to workplaces, healthcare settings, schools, events, and other locations where face-to-face communication is needed. We believe communication is a fundamental human right. That belief drives every product we build, every interpreter we certify, and every call we connect. Every conversation matters. We're better together. Connect with ZP to bring accessible communication to your organization - and be part of what comes next. Visit zpbettertogether.com, follow us for the latest in Deaf accessibility innovation, or contact our enterprise team to support your DEI and ADA compliance goals.

Offices: 11900 n Jollyville Rd, #204209, Austin, Texas 78759, US

Video Relay Service (VRS)Video Remote Interpreting (VRI)Enterprise Accessibility SolutionsADA Compliance SolutionsOn-Site ASL InterpretingRemote ASL InterpretingHIPAA-Compliant VRIWorkplace Inclusion ProgramsGovernment Agency VRSLive Captioning Services
View all jobs at Purple Communications, Inc

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