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Full-time
high school, bachelor degree, professional certificate
Posted 32d ago
~40 hrs/week
Responsibilities
The Care Coordinator manages day-to-day operations at assigned schools, coordinating behavioral health services for youth and families. They are responsible for processing intakes, managing case assignments, and ensuring seamless communication between treatment teams and funding sources.
Requirements
Candidates must have a bachelor's degree in a human services field or a high school diploma with RBT training and 2 years of behavioral health experience. Preferred candidates have at least one year of paid experience working directly with children or adolescents.
Full job description
SERVICE AREA: Mental Health Services
PROGRAM: Intensive Behavioral Health Services (IBHS)
ROLE TYPE: Full-Time
JOB OVERVIEW:
The Care Coordinator will engage youth, families, and other significant persons involved in the youth’s treatment in a collaborative relationship to promote positive outcomes, assess youth and family social determinants of health, and provide supports to address identified physical and behavioral needs. The Care Coordinator assures that the children/families’ needs are coordinated among agency departments, outside agencies, and the funding source and that they are connected to any needed resources. The Care Coordinator will be responsible for the day-to-day operations of the school or schools they are assigned to, including responding to school needs, participating in school meetings, processing intakes, and making staff assignments.
RESPONSIBILITIES:
Provide onsite coordination of case assignment and staffing. Ensure that the day-to-day operations developed by the supervisor are executed seamlessly.
Gather all necessary documents within the given timeframes for packet submission to CBH, as well as Summer Grant Funding Applications, to ensure consistent authorization of services. Coordinate with the treatment team, family members, and other involved agencies as necessary. This may include visits to the family's home, school, or other community-based locations to obtain and/or complete paperwork.
Provide BHT coverage on a time-limited basis during times of staff vacancy to ensure program compliance with coverage.
Document all services provided within 48 hours of service delivery in the EHR. This includes progress notes for BHT coverage, phone calls, emails, and any other correspondence related to a client’s services.
Complete admission paperwork with families as part of the intake process and renew all consents and releases of information annually or as needed.
Ensure that all members of the IBHS team are aware of packet status, including the Clinical Supervisor.
Schedule all initial intakes for new referrals and notify all relevant parties.
Ensure the follow-up of non-clinical recommendations on both psychological and psychiatric evaluations as well as CBH authorization emails, and by the direction of the treatment team.
Review and update the master case list to show authorization disposition and distribute this information to appropriate team members.
Participate in weekly team meetings, staff meetings, school meetings, and any additional meetings called by the Program Director, Clinical Supervisor, or Psychologist.
Participate in and complete all mandatory trainings set forth by stakeholders, including CBH, within the timeframes required.
Provide coverage on other teams as directed by program leadership.
Contributing to the Team
Demonstrates the ability to communicate effectively and efficiently with all internal and external stakeholders
Demonstrates the ability to establish positive relationships with school officials, youth and families, and all members of the child serving system
Cooperates and communicates as a multidisciplinary staff team member through formal meetings, informal consultations, and committee participation.
Models traits of a responsible team member by executing job responsibilities, open communication, and good follow-through; supports team members to do the same
Responds promptly to the concerns and interests of the clients, parents, guardians, funding entities, and other PHMC staff
Trauma-Informed Behavior
Demonstrates commitment to being trauma-informed and maintaining a therapeutic environment and community that promotes safety and nonviolence as the basis for all we do with clients and staff
Demonstrates knowledge and utilization of trauma-informed practices, including emotional intelligence, effective communication, understanding of the impact of trauma on development, strengths-based and person-centered practice, resilience focus, and commitment to growth and change
Administrative Activities
Ensures compliance with all PHMC’s policies and procedures, including confidentiality and acting as a mandated reporter in accordance with the law
Implements all documentation requirements, ensuring that reports are complete, thorough, timely, and written in the prescribed format; ensures that staff members do the same
Performs other duties as assigned.
SKILLS:
Ability to communicate effectively, both verbally and in writing, with a broad variety of people, including other team members and management
Ability to maintain appropriate professional boundaries and confidentiality
Demonstrates initiative, problem-solving, and follow-through
Ability to effectively manage multiple tasks simultaneously.
Ability to be flexible, based upon the needs of the team
Computer and EHR experience and adequate typing ability; competence with Microsoft Word, Excel, Outlook, and other programs as needed
Familiarity with basic clinical documentation practices, managed care organizations such as CBH and Magellan and the Department of Behavioral Health
Understanding of theory and implementation of behavior modification interventions
Ability to quickly form trusting relationships with a child/adolescent population based on an understanding of developmental processes and emotional needs
Knowledge of crisis management techniques
Ability to form effective working relationships with diverse individuals, school staff, family members, and stakeholders
Ability to independently assess and record data in order to report behavioral outcomes and intervention results to the BC, MT, and Psychologist
Knowledge of, application of, and adherence to CASSP principles
Ability to effectively and independently communicate treatment objectives and interventions to youth, family, school staff, and other treatment team members
Ability to administer First Aid and CPR, if necessary
QUALIFICATIONS:
Must meet oneof the following:
Have a bachelor’s degree in psychology, social work, sociology, education, criminal justice, or another human service field, OR
Have a high school diploma or equivalent AND have completed a 40-hour training covering the RBT Task List (on-the-job training will be provided) AND have at least 2 years of experience in providing behavioral health services
Preferred: At least 1 year of full-time paid experience working in direct contact with children/adolescents is preferred (or required, depending on degree – see below).
PAY GRADE: 15
PHMC is an Equal Opportunity and E-Verify Employer.
Related keywords
IBHSMental Health ServicesBehavioral HealthCBHMagellanEHRRBT Task ListCASSP PrinciplesTrauma-Informed PracticeCase ManagementIntake ProcessBehavior ModificationSocial Determinants of Health
We build healthier communities. 350 programs. 70 locations. 350,000 clients served annually.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1972
Headquarters
Philadelphia, Pennsylvania
LinkedIn followers
24,348
Total funding
$775K
Public Health Management Corporation (PHMC) is a nonprofit public health institute that builds healthier communities through partnerships with government, foundations, businesses and community-based organizations. It fulfills its mission to improve the health of the community by providing outreach, health promotion, education, research, planning, technical assistance, and direct services.
PHMC has served the Greater Philadelphia region since 1972 as a facilitator, developer, intermediary, manager, advocate and innovator in the field of public health. With more than 2,500 employees, 350 programs, a network of subsidiary organizations, 70 locations, sites and close to 350,000 clients served annually, PHMC is one of the largest and most comprehensive public health organizations in the nation.
Offices: 1500 Market Street, Centre Square - East Tower, Philadelphia, Pennsylvania 19102, US
Public HealthBehavioral HealthPrimary CareEducationHealth PromotionSocial ServicesChildren and FamiliesResearch and EvaluationCommunity Mental HealthAddiction Services
We build healthier communities. 350 programs. 70 locations. 350,000 clients served annually.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1972
Headquarters
Philadelphia, Pennsylvania
LinkedIn followers
24,348
Total funding
$775K
Public Health Management Corporation (PHMC) is a nonprofit public health institute that builds healthier communities through partnerships with government, foundations, businesses and community-based organizations. It fulfills its mission to improve the health of the community by providing outreach, health promotion, education, research, planning, technical assistance, and direct services.
PHMC has served the Greater Philadelphia region since 1972 as a facilitator, developer, intermediary, manager, advocate and innovator in the field of public health. With more than 2,500 employees, 350 programs, a network of subsidiary organizations, 70 locations, sites and close to 350,000 clients served annually, PHMC is one of the largest and most comprehensive public health organizations in the nation.
Offices: 1500 Market Street, Centre Square - East Tower, Philadelphia, Pennsylvania 19102, US
Public HealthBehavioral HealthPrimary CareEducationHealth PromotionSocial ServicesChildren and FamiliesResearch and EvaluationCommunity Mental HealthAddiction Services