Wichita, Kansas, United States · On-site
Provider Service Representative – Entry-Level (High School Graduate) This is an Onsite Position Position Summary: The Provider Relations Specialist serves as a key point of contact between healthcare providers and ProviD…
Skills: Communication, Customer service, Data entry, Records management, Problem solving
Wichita, Kansas, United States · On-site
Credentialing Lead This position is ON-SITE only, NOT remote. Position Summary The Credentialing Lead is responsible for overseeing and executing complex provider credentialing activities across multiple states and payer…
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Wichita, Kansas, United States · On-site
Credentialing Lead This position is ON-SITE only, NOT remote. Position Summary The Credentialing Lead is responsible for overseeing and executing complex provider credentialing activities across multiple states and payer…
Skills: Provider Credentialing, Payer Enrollment, Multi-state Licensure, Compliance Management, Primary Source Verification
Wichita, Kansas, United States · On-site
Credentialing Lead This position is ON-SITE only, NOT remote. Position Summary The Credentialing Lead is responsible for overseeing and executing complex provider credentialing activities across multiple states and payer…
Skills: Provider Credentialing, Payer Enrollment, Regulatory Compliance, Multi-state Licensure, Escalation Management
Wichita, Kansas, United States · On-site
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Wichita, Kansas, United States · On-site
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The Provider Relations Representative serves as the primary point of contact for healthcare providers, managing inquiries regarding claims, billing, and authorizations. They are responsible for maintaining accurate provider records, supporting the onboarding process, and distributing educational materials.
Candidates must possess a High School Diploma or GED and demonstrate strong communication and organizational skills. While not required, 1-2 years of experience in customer service, healthcare administration, or insurance is preferred.
Provider Service Representative – Entry-Level (High School Graduate) This is an Onsite Position
Position Summary:
The Provider Relations Specialist serves as a key point of contact between healthcare providers and ProviDRs Care. This role ensures providers receive timely support, information, and assistance with administrative and operational processes. It’s ideal for a candidate with strong communication and organizational skills, even without a college degree.
Key Responsibilities:
Provider Communication:
Respond to phone calls and emails from providers regarding claims, billing, authorizations, and general inquiries.
Issue Resolution:
Assist in resolving provider concerns by collaborating with internal departments such as Claims, Member Services, and Credentialing.
Data Entry & Records Management:
Maintain accurate provider records in internal systems, including contact information, contract status, and documentation.
Support Provider Onboarding:
Help onboard new providers by collecting forms and documents, and guiding them through ProviDRs Care procedures.
Training & Materials Distribution:
Distribute educational materials and updates about system changes or policy updates to providers.
Compliance & Documentation:
Ensure all provider interactions and updates are documented accurately for reporting and compliance purposes.
Qualifications:
Education:
High School Diploma or GED required.
Preferred Experience:
1–2 years of customer service, healthcare administration, medical office, or insurance experience (but not always required).
Skills & Abilities:
Excellent communication and listening skills.
Detail-oriented with strong organizational abilities.
Comfortable using computers and basic office software (Microsoft Word, Excel, Outlook).
Ability to learn healthcare terminology and claims systems on the job.
Team-oriented, with a willingness to learn and grow in the healthcare industry.
Work Environment:
Full-time, standard weekday hours.
Office-based
Occasional local travel for provider meetings or training sessions may be required.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Ability to Commute:
Wichita, KS 67202
Ability to Relocate:
Wichita, KS 67202: Relocate before starting work
Work Location: In person
Improving the member and provider experience
ProviDRs Care is a healthcare solutions company with a PPO network serving all of Kansas and the bordering states. We have been operational since 1985. We offer solutions for both employers and providers that improve the member and provider healthcare experience. ProviDRs Care network is now accessed by five insurance companies, and more than 50 third party administrators. ProviDRs Care and staff serves in the following organizations: American Heart Association, Wichita Business Coalition on Health Care, Self Insurance Institute of America, Wichita Chamber, Center for Economic Development and Business Research’s Wichita Area Outlook Team, Wichita Association of Health Underwriters and the National Association of Health Underwriters.
Offices: 238 N Waco St, Wichita, Kansas 67202, US
Improving the member and provider experience
ProviDRs Care is a healthcare solutions company with a PPO network serving all of Kansas and the bordering states. We have been operational since 1985. We offer solutions for both employers and providers that improve the member and provider healthcare experience. ProviDRs Care network is now accessed by five insurance companies, and more than 50 third party administrators. ProviDRs Care and staff serves in the following organizations: American Heart Association, Wichita Business Coalition on Health Care, Self Insurance Institute of America, Wichita Chamber, Center for Economic Development and Business Research’s Wichita Area Outlook Team, Wichita Association of Health Underwriters and the National Association of Health Underwriters.
Offices: 238 N Waco St, Wichita, Kansas 67202, US
