Appleton, Wisconsin, United States · On-site
Join Our Team at Prospera Credit Union! At Prospera Credit Union, we believe in more than just numbers-we believe in people. We're passionately committed to providing personalized financial guidance that helps our member…
Skills: Bilingual English/Spanish, Consumer Lending, Credit Analysis, Underwriting, Cross-selling
Oshkosh, Wisconsin, United States · On-site
Our Member Service Representative (MSR) is the ultimate multi-tasker, experience-maker and arguably one of the most important roles at the credit union. If you possess a love for people and a flare for precision - this r…
Skills: Customer Service, Financial Transaction Processing, Verbal Communication, Attention To Detail, Problem Solving
Appleton, Wisconsin, United States • On-site
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The specialist assists English and Spanish speaking members with lending needs by analyzing credit reports and recommending financial products. They manage loan applications and conduct consultative conversations regarding underwriting decisions to help members achieve financial goals.
Candidates must have 1–3 years of related lending experience and the ability to communicate financial concepts clearly in both English and Spanish. Strong interpersonal skills and the ability to manage a high-volume workload are required.
Join Our Team at Prospera Credit Union!
At Prospera Credit Union, we believe in more than just numbers-we believe in people. We're passionately committed to providing personalized financial guidance that helps our members achieve their unique version of prosperity. If you're looking for a meaningful career where you can make a real impact, we'd love to meet you.
What sets us apart:
Purpose:
The Bilingual Consumer Lending Specialist plays a crucial role in assisting members (English and Spanish) with their lending needs while also working toward each member's unique version of prosperity by analyzing credit reports, cross-selling beneficial products, and identifying opportunities to improve members' financial well-being. This role requires the ability to have consultative and, at times, challenging conversations regarding underwriting decisions while focusing on what can be done to help members achieve their financial goals. The ideal candidate will thrive working in a centralized team, engaging members through video, phone, email, and call center channels.
Key Responsibilities:
What We're Looking For:
This is a fantastic opportunity for someone who is passionate about financial education, member service, and making a meaningful impact on members' lives through lending.
Grow your career. Make a difference. Create meaningful impact.
Prospera Credit Union is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Helping Members Prosper. Where Your Work Makes a Difference.
At Prospera Credit Union, our mission is simple: HELPING MEMBERS PROSPER. We’re a not-for-profit financial institution that puts people first—our members and our team. Every day, we make a meaningful difference in the lives of those we serve and the communities we call home. When you join Prospera, you’re not just an employee, you’re part of a close-knit team where you’re never a number. Guiding Principles We live by five principles that shape our culture and how we work together: We Collaborate | We Educate | We Personalize | We Instill Trust | We Are Committed Why Work With Us • You’re Not a Number – You’re a Difference Maker: We’re small enough for your contributions and ideas to be seen and celebrated and shape the future, while being strong enough to offer stability. • Broader Scope, Bigger Impact: At Prospera, you won’t be confined to a narrow lane. You’ll enjoy a wide range of responsibilities, giving you opportunities to learn, lead, and influence across multiple areas. • Culture That Cares: Collaboration, respect, and integrity guide everything we do. • Work-Life Balance: No evening hours, generous PTO, and Wellness days so you can recharge. • Commitment to Diversity, Equity, Inclusion & Belonging: We’re strengthening our DEI&B efforts with benefits that support all families and identities, including paid Parental Leave and extending insurance coverages to Domestic Partners, because belonging matters here. • Competitive Benefits (many new in 2026!): Annual PTO payout and carryover options, Prospera pays the majority of health insurance monthly premium costs, Dollar-for-dollar 401(k) match up to 5%, Tuition Reimbursement, and ongoing professional development opportunities. Join Our Team Looking for your first, next, or last career move? At Prospera, you’ll find more than a job—you’ll find purpose. Explore our openings and discover how you can help members prosper while building a career you love.
Offices: 4830 N. Ballard Rd, Appleton, WI 54913, US · 849 Warsaw St., Menasha, WI 54952, US · 90 Wisconsin St, Oshkosh, WI 54901, US · 934 S. Green Bay Rd, Neenah, WI 54956, US · N9660 Cty Rd N, Appleton, WI 54915, US
Helping Members Prosper. Where Your Work Makes a Difference.
At Prospera Credit Union, our mission is simple: HELPING MEMBERS PROSPER. We’re a not-for-profit financial institution that puts people first—our members and our team. Every day, we make a meaningful difference in the lives of those we serve and the communities we call home. When you join Prospera, you’re not just an employee, you’re part of a close-knit team where you’re never a number. Guiding Principles We live by five principles that shape our culture and how we work together: We Collaborate | We Educate | We Personalize | We Instill Trust | We Are Committed Why Work With Us • You’re Not a Number – You’re a Difference Maker: We’re small enough for your contributions and ideas to be seen and celebrated and shape the future, while being strong enough to offer stability. • Broader Scope, Bigger Impact: At Prospera, you won’t be confined to a narrow lane. You’ll enjoy a wide range of responsibilities, giving you opportunities to learn, lead, and influence across multiple areas. • Culture That Cares: Collaboration, respect, and integrity guide everything we do. • Work-Life Balance: No evening hours, generous PTO, and Wellness days so you can recharge. • Commitment to Diversity, Equity, Inclusion & Belonging: We’re strengthening our DEI&B efforts with benefits that support all families and identities, including paid Parental Leave and extending insurance coverages to Domestic Partners, because belonging matters here. • Competitive Benefits (many new in 2026!): Annual PTO payout and carryover options, Prospera pays the majority of health insurance monthly premium costs, Dollar-for-dollar 401(k) match up to 5%, Tuition Reimbursement, and ongoing professional development opportunities. Join Our Team Looking for your first, next, or last career move? At Prospera, you’ll find more than a job—you’ll find purpose. Explore our openings and discover how you can help members prosper while building a career you love.
Offices: 4830 N. Ballard Rd, Appleton, WI 54913, US · 849 Warsaw St., Menasha, WI 54952, US · 90 Wisconsin St, Oshkosh, WI 54901, US · 934 S. Green Bay Rd, Neenah, WI 54956, US · N9660 Cty Rd N, Appleton, WI 54915, US
