Troy, Michigan, United States · On-site
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. *Proctor Loan Protector does not sponsor any type of work visa’s or STEM program…
Skills: Microsoft Excel, Loss Mitigation, REO, Bankruptcy, Foreclosure
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The Insurance Specialist maintains insurance records and manages timely premium disbursements for escrowed loans. They monitor insurance vendors, resolve customer issues via email, and handle flood insurance and HOA research items.
Requires a High School Diploma or GED and 1-3 years of experience in a similar position with proficiency in MS Office. An Associate's or Bachelor's degree in business or finance and experience in mortgage banking are preferred.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Insurance Specialist is responsible for the maintenance of insurance records and timely premium disbursements for all escrowed loans. The specialist will also monitor the work of the insurance vendor to ensure premiums are paid and any customer-related issues are resolved timely. The Insurance Specialist will also monitor a team email inbox and respond timely to all emails to resolve any issues.
Essential Duties and Functions: include the following. Other duties may be assigned.
Process the Daily Import files to update the system with the most current insurance information from the vendor
Review loans that reject in the insurance batch before finalizing insurance disbursements for that particular day
Monitor and respond to emails as needed for the team email inbox
Review closing documents within the imaging system as research requires
Complete reports and logs to ensure insurance information is current in the system and send any info/policies to the vendor to update the system via the daily import
Analyze the Monthly Lender-Placed Insurance bill and pay accordingly
Create/maintain procedure documents as requested
Research insurance lines during the monthly analysis process as needed
Respond to HOA research items such as requesting payments and sending letters to the HOA to obtain amounts due to avoid any and all liens on a property
Process daily flood files for newly activated loans and submit to flood vendor to update the certificate
Reconcile flood files for all loans being transferred out and submit to flood vendor as requested
Monitor deposits and disbursements between SMS and the insurance vendor for all Loss Draft funds.
All other duties and special projects as assigned
Knowledge of Microsoft Excel
Basic understanding of Loss Mitigation, REO, Bankruptcy, and Foreclosure
Ability to research and comprehend state laws and regulations
Excellent work ethic, high productivity, and attention to detail
Strong written and verbal communication skills
Ability to multi-task
Time management and organized
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
High School Diploma/GED
Proficient with MS Office
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
1 – 3 years experience in a similar position
Associate’s or Bachelor’s degree in a business or financial related discipline
Experience in a mortgage banking or real estate financing environment
Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
Vision sufficient for use of a computer monitor.
Sedentary position. Ability to sit at a desk 7-8 hours per day.
Worker not substantially exposed to adverse environmental conditions
Pay Ranges:
Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.
This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Insurance products and service solutions that result in the protection of our mortgage servicing clients.
Our lender-placed insurance, blanket insurance, and specialty insurance programs provide comprehensive coverage to financial institutions, government entities, property investors, and property & casualty agencies. Proctor Loan Protector’s service solutions are powered by superior customer service, proprietary innovations, technology, and an experienced team. We perform insurance tracking, which includes policy procurement, mail processing, disbursement facilitation, and an award-winning borrower call center.
Offices: 5225 Crooks Rd, Troy, Michigan 48098, US · 6680 Parkland Blvd, Solon, Ohio 44139, US
Insurance products and service solutions that result in the protection of our mortgage servicing clients.
Our lender-placed insurance, blanket insurance, and specialty insurance programs provide comprehensive coverage to financial institutions, government entities, property investors, and property & casualty agencies. Proctor Loan Protector’s service solutions are powered by superior customer service, proprietary innovations, technology, and an experienced team. We perform insurance tracking, which includes policy procurement, mail processing, disbursement facilitation, and an award-winning borrower call center.
Offices: 5225 Crooks Rd, Troy, Michigan 48098, US · 6680 Parkland Blvd, Solon, Ohio 44139, US
