Houston, Texas, United States · Remote OK
Job DetailsJob Location: Corporate Office - Houston, TX 77040Virtual Loan Center Supervisor Department: Virtual Loan Center Reports To: Virtual Loan Manager Employment Status: Full Time Classification: Exempt Position Su…
Skills: Credit Analysis, Loan Processing, Team Leadership, Risk-Based Lending, Customer Service
Houston, Texas, United States • Remote OK
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Lead and supervise a team of virtual retail associates to achieve sales targets and ensure exceptional member service. Process and review consumer loans and new account memberships while monitoring performance metrics and providing staff coaching.
Requires a high school diploma and 2-5 years of experience in direct lending, banking, or financial sales, including retail management. Must possess strong knowledge of federal and state lending regulations and experience in a call center environment.
Job DetailsJob Location: Corporate Office - Houston, TX 77040Virtual Loan Center Supervisor
Department: Virtual Loan Center Reports To: Virtual Loan Manager
Employment Status: Full Time Classification: Exempt
The Virtual Loan Center Supervisor position is responsible for assisting with Virtual Loan Center team. By assisting in leading a team of virtual retail associates, ensuring excellent member service, sales performance, and maintaining a smooth virtual experience for our members.
The Virtual Loan Center Supervisor will process and review consumer loans and Online New Account Memberships within the Virtual Loan Center department via Phone, E-Mail, web, or any other channel assigned.
Will assist the Virtual Loan Center Manager and Director Virtual Retail Center with outbound specialists. The Virtual Loan Center Supervisor will help track and update the number of calls, loan applications and monitor loan closings providing feedback and assisting the development of the Virtual Loan Center.
The VLC Supervisor will assist the Virtual Loan Center Manager or Director with New Account Opening, lending, and credit activities in the Virtual Loan Center.
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presents PrimeWay Healthcare Community Credit Union
You care for the community. We care for you. At PrimeWay Healthcare Community Credit Union, we're more than a financial institution. We're a community partner, proudly serving the healthcare professionals who keep Houston healthy. From nurses and doctors to hospital staff and medical teams across Houston, we recognize the long hours, high stakes, and deep compassion you bring to your work. Since 1937, we have been a not-for-profit cooperative focused on improving lives through financial wellness. We understand the challenges of the medical field, including irregular hours, student debt, and the need for flexible solutions. That's why we offer personalized financial services that meet you where you are. Whether you're building credit, saving for a home, or planning for retirement, PrimeWay is here to support your goals. We go beyond banking with financial education, digital tools, and services designed to simplify your life so you can focus on what matters most. With low-rate loans, high-yield savings, and real support from people who care, we help make financial wellness achievable. Proudly serving Harris, Fort Bend, and Washington Counties, we're accessible in person and online because your time is valuable. At PrimeWay, we believe caring for those who care for others builds a stronger community.
Offices: 12811 Northwest Freeway, Houston, Texas 77040, US · 100 Dominion Park Dr, Houston, Texas 77090, US · 4720 Washington Ave, Houston, Texas 77007, US · 4935 Highway 6, Missouri City, Texas 77459, US · 8878 Barker Cypress Rd, Cypress, Texas 77433, US
presents PrimeWay Healthcare Community Credit Union
You care for the community. We care for you. At PrimeWay Healthcare Community Credit Union, we're more than a financial institution. We're a community partner, proudly serving the healthcare professionals who keep Houston healthy. From nurses and doctors to hospital staff and medical teams across Houston, we recognize the long hours, high stakes, and deep compassion you bring to your work. Since 1937, we have been a not-for-profit cooperative focused on improving lives through financial wellness. We understand the challenges of the medical field, including irregular hours, student debt, and the need for flexible solutions. That's why we offer personalized financial services that meet you where you are. Whether you're building credit, saving for a home, or planning for retirement, PrimeWay is here to support your goals. We go beyond banking with financial education, digital tools, and services designed to simplify your life so you can focus on what matters most. With low-rate loans, high-yield savings, and real support from people who care, we help make financial wellness achievable. Proudly serving Harris, Fort Bend, and Washington Counties, we're accessible in person and online because your time is valuable. At PrimeWay, we believe caring for those who care for others builds a stronger community.
Offices: 12811 Northwest Freeway, Houston, Texas 77040, US · 100 Dominion Park Dr, Houston, Texas 77090, US · 4720 Washington Ave, Houston, Texas 77007, US · 4935 Highway 6, Missouri City, Texas 77459, US · 8878 Barker Cypress Rd, Cypress, Texas 77433, US
