GUIDE TEAMS. TURN PLANES. OWN THE TARMAC — RAMP SUPERVISORS WANTED! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth …
WHERE FRIENDLY TAKES FLIGHT – BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career …
Skills: Team leadership, Customer service, Aviation industry knowledge, Staff scheduling, Performance monitoring
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Freight Agent - Miami International Airport (MIACG1)
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Full-time
401(k) with matching, Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off
Posted 16d ago
~40 hrs/week
Responsibilities
The Ramp Supervisor oversees a team of ramp agents to ensure the safe and efficient handling of aircraft, including baggage loading and ground support coordination. They are responsible for training staff, maintaining safety compliance, and managing operational workflows to meet flight schedules.
Requirements
Candidates must have at least 2 years of experience in ramp operations and proven leadership skills. A valid driver's license and the ability to pass background checks and drug screenings are mandatory.
Full job description
GUIDE TEAMS. TURN PLANES. OWN THE TARMAC — RAMP SUPERVISORS WANTED!
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
WHY WORK FOR PRIMEFLIGHT?
Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
SUMMARY OVERVIEW
The Ramp Supervisor is responsible for overseeing a team of ramp agents and ensuring the efficient, safe handling of aircraft on the ground. This position involves coordinating activities such as baggage handling, aircraft towing, and servicing aircraft, while adhering to strict safety and operational protocols. You will be pivotal in training and mentoring team members and coordinating with flight crews and other airport personnel to ensure timely aircraft turnarounds. Additionally, this role requires quick decision-making, effective problem-solving, and maintaining high standards of customer service and operational efficiency.
RESPONSIBILITIES
Supervise the ramp team operations, including aircraft loading and unloading
Coordinate ramp activities to ensure timely turnaround of flights
Train and mentor ramp team members on operational procedures and safety protocols
Monitor team compliance with airline and airport regulations
Conduct pre-shift briefings to discuss daily tasks and safety focus points
Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss
Manage communication between the ramp team, flight crew, and ground operations
Ensure proper use and maintenance of ground support equipment
Implement and enforce safety measures and hazard prevention on the ramp
Respond to and manage operational issues and emergencies
Facilitate efficient teamwork to meet flight schedules and service standards
Conduct performance evaluations and provide feedback to ramp team members
Ensure compliance with all DOT regulations as required and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations
Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures, and provide training and updates to staff on changes in DOT regulations as required
Liaise with other airport departments for coordinated operations
Maintain accurate records of ramp operations and incidents
Promote a culture of safety and professionalism within the team
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management
QUALIFICATIONS
18 years of age or older
Must be legally authorized to work in the country of employment.
Must hold a valid driver's license.
Communicate effectively in English (reading, writing, speaking)
Minimum of 2 years of experience in ramp operations or a related aviation field
Proven experience in a supervisory or leadership role
Strong knowledge of ramp safety and operational procedures
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
May need to reach with arms and grasp with hands
May need to push, pull
May need to bend, stretch, squat, kneel
May need to climb and work at elevated heights
Exposure to moderate and at times high noise levels
Exposure to Biohazards and/or Chemicals
Exposure to outdoor elements
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Focused on quality, safety and providing a positive customer experience through all services offered.
Industry
Airlines and Aviation
Company size
10,001+ employees
Headquarters
Sugar Land, Texas
LinkedIn followers
24,462
PrimeFlight Aviation Services provides air carriers and airports with a wide range of aircraft, passenger, and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers. Our team is focused on quality, safety, and providing a positive customer experience through all services offered. We strive to be a leading provider of aviation services and a strong business partner for our customers.
With more than 18,000 employees in over 235 airports across the globe, PrimeFlight and its network of subsidiaries, including Prime Appearance, Garsite, and Skytanking, continue to build and expand, innovating to better serve our clients.
OUR MISSON
Our mission is to create value for all stakeholders through our unwavering commitment to positively IMPACT our customers, employees, the environment, and the communities we serve.
Offices: Three Sugar Creek Center Blvd, Suite 450, Sugar Land, Texas 77478, US
aviation serviceswheel chairskycapground handling and ramp servicesaircraft appearancefacility house keeping and maintenancesoftware tracking supportstaffingcabin cleaningbaggage handling and passenger assistance
Focused on quality, safety and providing a positive customer experience through all services offered.
Industry
Airlines and Aviation
Company size
10,001+ employees
Headquarters
Sugar Land, Texas
LinkedIn followers
24,462
PrimeFlight Aviation Services provides air carriers and airports with a wide range of aircraft, passenger, and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers. Our team is focused on quality, safety, and providing a positive customer experience through all services offered. We strive to be a leading provider of aviation services and a strong business partner for our customers.
With more than 18,000 employees in over 235 airports across the globe, PrimeFlight and its network of subsidiaries, including Prime Appearance, Garsite, and Skytanking, continue to build and expand, innovating to better serve our clients.
OUR MISSON
Our mission is to create value for all stakeholders through our unwavering commitment to positively IMPACT our customers, employees, the environment, and the communities we serve.
Offices: Three Sugar Creek Center Blvd, Suite 450, Sugar Land, Texas 77478, US
aviation serviceswheel chairskycapground handling and ramp servicesaircraft appearancefacility house keeping and maintenancesoftware tracking supportstaffingcabin cleaningbaggage handling and passenger assistance