Jobs at Primary Residential Mortgage (Now Hiring) — 8 open

Position purpose - Responsibilities/Duties/Functions/Tasks

The purpose of this position is to assist in managing the day-to-day operations of the HR Department.  The HR Hiring Representative is responsible for HR matters within their assigned region, including entering new hire information into HR/Payroll databases, initiating and monitoring background checks, maintaining new hire tracking, reviewing files for completeness, researching problems and finding solutions to ensure timely hiring practices, etc. The HR Hiring Representative must be able to respond to basic employment related topics while ensuring compliance.

• Screens applicants, verifies applicant information, determines qualifications using established criteria, and ensures completion of employee files
• Initiates communications with applicants and hiring managers regarding receipt of applicable information and status of employment
• Conducts background checks (criminal and credit), performs inquiries, and requests letters of explanation, if needed
• Receives, reviews, and distributes employment offers
• Provides initial staff-level customer service and refers issues to other HR staff as appropriate
• Coordinates and communicates with management regarding potential candidate qualifications
• Provides policy information to potential employees and new hires
• Develops job titles and descriptions in conjunction with the needs of branch partners
• Enters and maintains accurate employment records
• Composes routine correspondence and provides basic HR related information
• Assists with other HR related functions as a cross-trained member of the HR team
• Performs other miscellaneous duties as assigned

Qualifications/Competencies

• Accurate and consistent data-entry capabilities
• Strong attention to detail
• Positive customer-service attitude and a professional and approachable image
• Ability to multi-task
• Ability to communicate with all staffing levels
• Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
• Ability to effectively present information and respond to questions from managers and employees
• Ability to make decisions in accordance with criteria, laws, regulations, and established policies
• Ability and practice of maintaining a high level of confidentiality

Preferences

• Knowledge of Microsoft Office
• Professional verbal and written communication skills
• One to three years of clerical experience
• Ability to create reports, manage processes, and prepare and maintain records
• Basic knowledge of HR administration including recruitment, classification, compensation, benefits, and employment law
• Problem-solving capabilities

Company Conformance Statements

In the performance of assigned tasks and duties all employees are expected to conform to the following:

• Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
• Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
• Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
• Ensure every action and decision is aligned with PRMI values.
• Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
• Realize team synergies through networking and partnerships across PRMI.
• Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
• Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Work effectively as a team contributor on all assignments.
• Perform quality work within deadlines.
• Respect client and employee privacy.

Work Requirements

Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.  To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location).  Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time