Minneapolis, Minnesota, United States · Hybrid
$74k–$110k/yr
We are hiring for an IT Solutions Analyst to join our team! The IT Solutions Analyst is responsible for supporting the reliable delivery of technology solutions across Portico’s IT delivery lifecycle. This role wil…
Skills: Azure DevOps, CI/CD Pipelines, SQL, API Testing, Agile Methodology
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The IT Solutions Analyst manages the day-to-day operation and reliability of Azure DevOps CI/CD pipelines to ensure smooth technology delivery. They collaborate with cross-functional teams to triage issues, clarify acceptance criteria, and ensure release readiness across various environments.
Candidates must have a bachelor's degree and 3+ years of experience in IT solutions delivery, DevOps, or application support. Proficiency in SQL, Azure DevOps, and Agile practices is required, with SAP and scripting skills preferred.
We are hiring for an IT Solutions Analyst to join our team!
The IT Solutions Analyst is responsible for supporting the reliable delivery of technology solutions across Portico’s IT delivery lifecycle. This role will own the day-to-day operation, reliability, and continuous improvement of Portico’s Azure DevOps CI/CD pipelines, including pipeline execution, deployment readiness workflows, pipeline-integrated validation checks, issue escalation, and release coordination.
This position works closely with DevOps, developers, application analysts, business stakeholders, and service desk teams to improve delivery quality, strengthen release readiness, and increase production confidence. The role helps ensure that enhancement requests, fixes, and project work are clearly documented, appropriately triaged, technically ready, and validated before release.
The IT Solutions Analyst also supports light business analysis by partnering with business and IT stakeholders to clarify acceptance criteria and validation needs. This requires the ability to think critically, ask good questions, understand business intent, and translate that understanding into actionable delivery and validation steps.
This role supports key Portico systems and delivery processes, including SAP, Azure DevOps, and Service Desk. The role requires practical knowledge of SQL, API/testing concepts, Agile/DevOps delivery practices, and service request management. The role applies an automation-first mindset to reduce manual effort, improve repeatability, and support stable production operations.
This position must understand and comply with all of Portico’s Governance, Risk, and Compliance standards, including internal controls, regulatory compliance, policy compliance, and evidence retention.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
QUALIFICATIONS: Must possess knowledge and experience with the following technologies, practices, and capabilities:
Preferred additional skills:
EDUCATION
COMPETENCIES
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
FLSA Status: Exempt
STARTING PAY RANGE: $74,000 - $110,000.00 Annualized
BENEFITS SUMMARY: Portico offers a comprehensive benefits package which includes premiums paid for health care coverage and a 10% employer retirement contribution as well as competitive time off and wellness benefits.
#LI-Hybrid
A Ministry of the ELCA
Portico Benefit Services (Portico), a ministry of the Evangelical Lutheran Church in America (ELCA), is a nonprofit provider of health and retirement benefits with related services designed to help the leaders and staff of ELCA and other faith-based organizations live and serve well. A changing environment and evolving plan member needs have brought strategic change to Portico’s design and delivery of products and services in recent years. Formerly known as the ELCA Board of Pensions, Portico continues the church's long legacy of caring for its leaders. Lutherans first established a fund to assist pastors and their families in need over 200 years ago. Today, Portico’s vision is to be a recognized leader in inviting its plan members to lead healthy lives and achieve financial security. Portico serves more than 5,000 congregations and organizations, which partner with Portico to provide benefits. More than 51,000 rostered and lay leaders (and their families), use ELCA benefits to live well during their working years and in retirement.
Offices: 7700 France Ave S, Minneapolis, Minnesota 55435, US
A Ministry of the ELCA
Portico Benefit Services (Portico), a ministry of the Evangelical Lutheran Church in America (ELCA), is a nonprofit provider of health and retirement benefits with related services designed to help the leaders and staff of ELCA and other faith-based organizations live and serve well. A changing environment and evolving plan member needs have brought strategic change to Portico’s design and delivery of products and services in recent years. Formerly known as the ELCA Board of Pensions, Portico continues the church's long legacy of caring for its leaders. Lutherans first established a fund to assist pastors and their families in need over 200 years ago. Today, Portico’s vision is to be a recognized leader in inviting its plan members to lead healthy lives and achieve financial security. Portico serves more than 5,000 congregations and organizations, which partner with Portico to provide benefits. More than 51,000 rostered and lay leaders (and their families), use ELCA benefits to live well during their working years and in retirement.
Offices: 7700 France Ave S, Minneapolis, Minnesota 55435, US
