Cabazon, California, United States · On-site
$70k–$80k/yr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Leadership, Sales Performance Management, KPI Analysis, Team Development, Visual Merchandising
Cabazon, California, United States · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Management, Team Leadership, Visual Merchandising, Inventory Management, Customer Experience
Camarillo, California, United States · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Sales, Team Supervision, Store Operations, Visual Merchandising, Inventory Management
Daegu, South Korea · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Store Management, Product Display, POS Operation, Customer Service, English
Sugar Land, Texas, United States · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Management, Team Leadership, Visual Merchandising, Inventory Management, Customer Experience
Santa Clara, California, United States · On-site
$19/hr–$19/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Management, Team Leadership, Visual Merchandising, Inventory Management, Customer Experience
Toronto, Ontario, Canada · On-site
$20/hr–$25/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Leadership, Team Management, Customer Experience, Visual Merchandising, Inventory Management
Toronto, Ontario, Canada · On-site
$60k–$70k/yr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Leadership, Sales Performance Management, KPI Analysis, Team Development, Visual Merchandising
Bangkok, Thailand · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Talent Acquisition, Performance Management, Employee Relations, Compensation & Benefits, Hong Kong Labor Law
Bangkok, Thailand · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer Service, Retail Sales, POS Systems, Inventory Management, Communication Skills
Nashua, New Hampshire, United States · On-site
$15/hr–$15/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Sales, Team Leadership, Store Operations, Visual Merchandising, Inventory Management
Aventura, Florida, United States · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Management, Team Leadership, Visual Merchandising, Inventory Management, Customer Experience
Fairfield, California, United States · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Vending Machine Management, Inventory Management, Customer Service, Communication Skills, Attention To Detail
Bridgewater, New Jersey, United States · On-site
$57k–$67k/yr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Leadership, Sales Performance Management, KPI Analysis, Team Development, Customer Experience
Nashua, New Hampshire, United States · On-site
$16/hr–$16/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Management, Team Leadership, Customer Experience, Visual Merchandising, Inventory Management
Los Angeles, California, United States · On-site
$19/hr–$19/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Inventory Management, Stockroom Operations, Shipment Processing, Visual Merchandising, Loss Prevention
Seoul, South Korea · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Campaign Management, Retail Marketing, Brand Activation, Product Forecasting, Event Planning
Seoul, South Korea · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Microsoft Word, Microsoft Excel, Desktop Support, Asset Management, Administrative Support
New York, New York, United States · On-site
$20/hr–$25/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Leadership, Team Management, Visual Merchandising, Inventory Management, Customer Experience
Seoul, South Korea · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Shipment Coordination, Customs Clearance, Import Documentation, Warehouse Management, Inventory Control
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The Store Manager is responsible for driving total store performance, including sales targets, KPIs, and profitability while ensuring brand standards are met. They lead the end-to-end business operation, focusing on team development, customer experience, and operational execution.
Candidates need 2-3+ years of retail leadership experience and strong analytical and organizational skills. The role requires the physical ability to lift up to 50 lbs and flexibility to work evenings, weekends, and holidays.
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Opportunity Overview:
POP MART is seeking a Store Manager to lead store performance, team development, and operational excellence as we continue expanding across the United States. This role owns the end-to-end store business, including sales performance, customer experience, operations execution, and people leadership, ensuring alignment with POP MART’s brand standards, global retail strategy, and company culture.
The Store Manager serves as a stakeholder of the store’s four-wall performance and acts as the critical link between people, product, profit, performance. This role reports to the District/Area Manager and partners cross-functionally with Visual Merchandising, Marketing, Operations, HR, and international teams.
An interest in designer toys, collectibles, and trend culture is strongly preferred.
What You Will Achieve:
What You Will Need:
Physical Requirements
What We Offer
*The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
For Los Angeles or San Francisco applicants: POP MART is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
Reasonable Accommodation
POP MART Americas is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. The requirements laid out in this job description are representative of the physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions by contacting na.employeerelations @popmart .com.
POP MART Americas welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact our HR Department at na.employeerelations @popmart .com.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may vary for different regions of the U.S. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
This position may be eligible to participate in a company incentive program.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**All sensitive personal data associated with this application will be used strictly for selection purposes and will be treated confidentially.
Equal Employment Opportunity
POP MART is committed to providing a safe, inclusive, and respectful work environment. POP MART provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
To light up Passion and Bring Joy
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere. With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, DIMOO, THE MONSTERS, HIRONO, TWINKLE TWINKLE, and SKULLPANDA. Our products are avaible in more than 30 countries and regions via 570+ offline stores, 2,500+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN
To light up Passion and Bring Joy
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere. With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, DIMOO, THE MONSTERS, HIRONO, TWINKLE TWINKLE, and SKULLPANDA. Our products are avaible in more than 30 countries and regions via 570+ offline stores, 2,500+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN
