POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail sales, Leadership, Customer experience, Team motivation, Inventory management
King of Prussia, Pennsylvania, United States · On-site
Entry level$115M raised
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail sales, Leadership, Customer experience, Team motivation, Inventory management
King of Prussia, Pennsylvania, United States · On-site
$20/hr–$25/hr
Mid level$115M raised
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Altamonte Springs, Florida, United States · On-site
$18/hr–$23/hr
Mid level$115M raised
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
King of Prussia, Pennsylvania, United States · On-site
$20/hr–$25/hr
Mid level$115M raised
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
King of Prussia, Pennsylvania, United States · On-site
Entry level$115M raised
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Quality Control, Sampling Inspection, Root Cause Analysis, Chinese Communication, Paint Adhesion Testing
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Industrial Engineering, Lean Manufacturing, Six Sigma, Production Analysis, Line Balancing
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$60k–$70k/yr
Full-time
associate degree, bachelor degree
401k, Health insurance, Paid time off, Paid sick leave, Family leave
Posted 2d ago
~40 hrs/week
Responsibilities
The Store Manager is responsible for leading all aspects of store operations, including driving sales performance, managing inventory, and ensuring operational excellence. They will also focus on recruiting, coaching, and developing a high-performing team to deliver an exceptional customer experience.
Requirements
Candidates must have at least 3 years of retail management experience, including leading teams of 10 or more employees. A strong understanding of retail KPIs and the ability to execute visual merchandising standards are essential for this role.
Full job description
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.



Position: Retail Store Manager
Location: Cherry Hill Mall
Department: Retail
Salary: $60,000-$70,000
Opportunity Overview:
At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As a Store Manager, you will be responsible for leading every aspect of the business, creating exceptional customer experience, developing high-performing teams, and driving operational excellence.
As the leader of your store, you'll build a culture that reflects POP MART's creativity, energy, and commitment to outstanding service. You'll own business performance, talent development, visual presentation, inventory management, and daily operations while ensuring every customer enjoys a premium retail experience.
You'll inspire your team to deliver exceptional results while bringing the excitement of POP MART's collectible characters, artists, and exclusive products to life.
This position reports directly to the District/Area Manager.
What you will achieve:
Leadership & Talent Development
Recruit, hire, coach, develop, and retain a high-performing leadership team and store associates.
Foster a positive, inclusive, and customer-first culture that reflects POP MART's values and brand.
Conduct regular coaching, performance reviews, and development conversations to grow future leaders.
Create clear expectations, recognize achievements, and hold team members accountable for results.
Build succession plans and develop internal talent for future growth opportunities.
Business & Sales Performance
Own the overall financial performance of the store, including sales, payroll, expenses, profitability, and operational execution.
Partner with cross-functional teams to implement new merchandising initiatives and store updates.
Ensure visual presentation consistently supports business objectives while delivering an engaging shopping experience.
Brand & Community
Support in-store events, pop-up activations, conventions, new store openings, and community engagement initiatives.
Partner with Robo Shop teams and business partners to support operational excellence where applicable.
Represent POP MART within the local community while helping grow brand awareness and customer engagement.
Maintain flexibility to work evenings, weekends, holidays, and peak business periods.
Travel up to 10% as needed to support new store openings, business meetings, training, or company initiatives, including occasional collaboration with international teams outside of standard business hours.
What you will need:
3+ years of retail management experience leading high-volume, customer-focused retail stores.
Proven success managing sales performance, operational execution, and team development.
Experience leading teams of 10 or more employees, including coaching and developing leaders.
Strong understanding of retail KPIs and the ability to use business metrics to drive performance.
Experience executing visual merchandising standards and marketing initiatives.
Excellent leadership, communication, and problem-solving skills.
Ability to thrive in a fast-paced, evolving retail environment.
Passion for delivering exceptional customer experiences.
Appreciation of designer toys, collectibles, art, pop culture, or lifestyle brands is highly valued.
Experience collaborating with international or cross-functional teams is a plus.
Associate's or Bachelor's degree in Business, Retail Management, or a related field preferred.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Physical Requirements
Ability to regularly lift, carry, push, and move merchandise and supplies weighing up to 50 pounds.
Ability to stand and walk for extended periods throughout scheduled shifts.
Ability to frequently bend, kneel, stoop, reach, climb ladders or step stools, and perform overhead work.
Ability to perform repetitive tasks such as receiving shipments, stocking merchandise, building displays, and organizing inventory.
Ability to work in varying temperature conditions, including stockrooms and receiving areas.
Manual dexterity to safely operate standard stockroom equipment and tools.
Ability to multitask and respond effectively in a fast-paced retail environment.
Pay Range Details
The base salary range for this position is $60,000-$70,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.
Equal Employment Opportunity
POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.
Reasonable Accommodation
Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.
#LI-ML1



POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees
because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,
imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of
any other status or condition protected by applicable federal, state or local law.
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere.
With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, THE MONSTERS, TWINKLE TWINKLE, SKULLPANDA, HIRONO, and DIMOO. Our products are avaible in more than 30 countries and regions via 630+ offline stores, 2,600+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere.
With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, THE MONSTERS, TWINKLE TWINKLE, SKULLPANDA, HIRONO, and DIMOO. Our products are avaible in more than 30 countries and regions via 630+ offline stores, 2,600+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN