Sydney, New South Wales, Australia · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Store Management, Visual Merchandising, Inventory Management, Rostering, Labour Planning
Culver City, California, United States · On-site
$75k–$90k/yr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Calendar Management, Executive Support, Retail Operations, Microsoft Outlook, Microsoft PowerPoint
California, United States · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Multi-unit Management, Inventory Management, Field Auditing, Basic Mechanical Troubleshooting, Project Management
Melbourne, Victoria, Australia · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail Leadership, Team Coaching, Performance Management, Sales Target Achievement, Visual Merchandising
Natick, Massachusetts, United States · On-site
$68k–$78k/yr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail management, Team leadership, Sales performance management, KPI analysis, Visual merchandising
California, United States · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail operations, Team leadership, Strategic planning, KPI management, Inventory management
New York, New York, United States · On-site
$20/hr–$25/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail management, Team leadership, Customer experience, Sales performance, Inventory management
Seoul, South Korea · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Contract Management, Corporate Compliance, Legal Research, Risk Management, Brand Protection
Manchester, England, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Cashier operations, Communication skills, Teamwork, Retail operations
Denpasar, Bali, Indonesia · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail sales, Team leadership, Inventory management, Customer service, Data analysis
Glasgow, Scotland, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Communication skills, Cashier management, Teamwork, Retail operations
Melbourne, Victoria, Australia · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Sales, Upselling, Cross-selling, Visual merchandising
Brighton, England, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Cashier management, Communication, Teamwork, Retail operations
Brighton, England, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Cashier management, Communication, Teamwork, Retail operations
Glasgow, Scotland, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Customer service, Cashier management, Communication, Teamwork, Multilingual
Brighton, England, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail management, Customer service, Team leadership, Inventory management, Visual merchandising
Glasgow, Scotland, United Kingdom · On-site
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Store management, Retail operations, Customer service, Team leadership, Visual merchandising
Sacramento, California, United States · On-site
$25/hr–$26/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail sales, Leadership, Customer experience, Team motivation, Inventory management
Los Angeles, California, United States · On-site
$21/hr–$26/hr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Retail management, Team leadership, Inventory management, Visual merchandising, Customer experience
California, United States · On-site
$110k–$140k/yr
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation,…
Skills: Event management, Experiential marketing, Brand activation, Project management, Budget management
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Lead and develop a high-performing team to deliver exceptional customer experiences and maintain brand standards. Manage daily store operations, including sales targets, KPIs, inventory accuracy, and staff rostering.
Experienced Store Manager or strong Assistant Store Manager with a background in high-volume retail, specifically in fashion, lifestyle, or travel retail. Must possess permanent Australian working rights and the ability to obtain an ASIC.
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Unlike traditional airport retail, this role offers:
You’ll be supported by ANZ Retail Operations, HR and Loss Prevention, so you’re not dealing with constant understaffing, out‑of‑hours calls, or last‑minute roster issues.
People & Culture
Lead, motivate and develop a high‑performing team
Build an energetic, customer‑focused store culture
Coach and elevate team capability
Customer Experience
Deliver memorable experiences for travellers from around the world
Maintain POP MART’s visual merchandising and brand standards
Operations & Commercial Performance
Own daily store operations with consistency and confidence
Deliver sales targets and KPIs
Manage rostering, timesheets, stock flow and high‑volume deliveries
Maintain inventory accuracy and work closely with Loss Prevention
Talent & Growth
Recruit and onboard exceptional team members
Lead your team through an exciting, high‑impact store opening
An experienced Store Manager, or a strong Assistant Store Manager ready to step into your first Store Manager role with support
Experienced in high‑volume retail, ideally across: fashion, lifestyle, gifting, entertainment, travel or airport retail
Confident across: visual merchandising and store standards, stock flow and inventory accuracy, rostering and labour planning, customer service leadership.
Positive, energetic and adaptable. Comfortable leading diverse teams.
Happy working a structured early / late rotating roster
Able to obtain an ASIC (we’ll support you through the process)
Holder of permanent Australian working rights
Salary + Super + Bonus + weekly airport travel allowance
Monthly product incentives (post‑probation)
Performance bonuses linked to KPIs
Annual POP LAND (Beijing) pass
Strong career progression
Stability of a global brand with the excitement of weekly new releases
A creative, fun retail environment where every week feels like a launch
Sydney Domestic Airport — T2
Submit your application via our careers page
(if you are applying through a third-party job platform such as Seek, you will be automatically directed to our careers page)
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees
because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,
imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of
any other status or condition protected by applicable federal, state or local law.
To light up Passion and Bring Joy
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere. With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, DIMOO, THE MONSTERS, HIRONO, TWINKLE TWINKLE, and SKULLPANDA. Our products are avaible in more than 30 countries and regions via 570+ offline stores, 2,500+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN
To light up Passion and Bring Joy
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere. With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, DIMOO, THE MONSTERS, HIRONO, TWINKLE TWINKLE, and SKULLPANDA. Our products are avaible in more than 30 countries and regions via 570+ offline stores, 2,500+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Offices: 36/37F, Block A, Posco Center, Hongtai east street, Chaoyang district, Beijing, PRC, Beijing, Beijing 100000, CN
