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Polychain Capital logoPolychain Capital

IT Engineer - Full Time

San Francisco, California, United States · On-site

Mid level$175M raised

Polychain Capital, a fast-moving cryptocurrency hedge fund, is seeking a highly skilled and proactive IT Engineer to join our small but growing team. This role is based in San Francisco and blends hands-on technical supp…

Skills: MacOS Administration, iOS Administration, MDM Platforms, Jamf, AV Systems

Polychain Capital logo

IT Engineer - Full Time

Polychain Capital

San Francisco, California, United States • On-site

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Mid level

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  • Full-time
  • Discretionary Annual Performance Bonus
  • Posted 32d ago
  • ~40 hrs/week

Responsibilities

The IT Engineer will serve as the primary helpdesk technician for a global team, managing Apple endpoints and AV systems. They will also drive long-term IT strategy, automate operations, and support security efforts using SIEM/EDR tools.

Requirements

Candidates need 3-5 years of experience managing corporate IT systems with deep expertise in macOS and iOS administration. Proficiency with MDM platforms, SaaS management, and endpoint security tools is required.

Full job description

Polychain Capital, a fast-moving cryptocurrency hedge fund, is seeking a highly skilled and proactive IT Engineer to join our small but growing team. This role is based in San Francisco and blends hands-on technical support with high-level infrastructure planning and implementation. You'll play a critical part in managing corporate IT systems, ensuring seamless end-user experiences, and helping shape our long-term IT and security strategy.



Position Overview:
This full-time role blends day-to-day technical support with broader infrastructure planning and security responsibilities. You’ll be the go-to person for IT operations — ensuring our global team stays productive, secure, and well-supported. From managing Apple devices and AV systems to implementing endpoint security and streamlining IT processes, you’ll have the opportunity to make a meaningful impact in a fast-paced, high-trust environment. This is a great fit for someone who’s equally comfortable solving hands-on issues and driving long-term IT strategy.



Responsibilities:

  • Serve as the primary helpdesk technician, resolving day-to-day IT issues for a global team of technical and non-technical users.
  • Troubleshooting/maintaining Apple endpoints. 
  • Provide operational support and strategic guidance for all corporate IT systems.
  • Provision, configure, and manage laptops and mobile devices using MDM tools.
  • Provide AV tech support during webinars, remote meetings, and onsite events.
  • Support domestic and international logistics for hardware shipping and deployment.
  • Collaborate with security and engineering teams to automate IT operations and repetitive tasks.
  • Write and maintain technical documentation, runbooks, and process guides.
  • Participate in on-call rotation and provide occasional after-hours support.
  • Continuously improve vendor relationships and IT infrastructure project roadmaps.
  • Support incident response efforts using SIEM/EDR tools.



Requirements:

  • 3-5 years of experience managing and supporting corporate IT systems in a fast-paced environment.
  • Strong hands-on experience with macOS, iOS administration.
  • Deep understanding of user administration.
  • Familiarity with MDM platforms (Jamf, etc.)
  • Working knowledge of AV systems and remote collaboration tools.
  • Experience with SaaS application management and access control best practices.
  • Familiar with office networking.
  • Experience with EDR endpoint security tools.
  • Ability to work independently, multitask effectively, and communicate clearly across teams.
  • Located in or willing to commute to San Francisco.

Competitive Compensation:  Starting at $110,000 annual salary (dependent on experience) plus eligibility for discretionary annual performance bonus.

Polychain is an equal opportunity workplace and is an affirmative action     employer. Polychain does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Related keywords

CryptocurrencyHedge FundMacOSiOSJamfMDMEDRSIEMSaaSAV SupportEndpoint SecurityIT InfrastructureTechnical SupportUser AdministrationNetworking

About Polychain Capital

LinkedInVisit site

Polychain invests in protocols and companies in the blockchain space, advancing the global adoption of cryptocurrencies.

Industry
Investment Management
Company size
11-50 employees
Founded
2016
Headquarters
San Francisco
LinkedIn followers
24,483
Total funding
$175M

Polychain invests in protocols and companies in the blockchain space, advancing the global adoption of cryptocurrencies.

Offices: San Francisco, us

CryptocurrencyHedge FundsBitcoinVenture Capital
View all jobs at Polychain Capital

About Polychain Capital

LinkedInVisit site

Polychain invests in protocols and companies in the blockchain space, advancing the global adoption of cryptocurrencies.

Industry
Investment Management
Company size
11-50 employees
Founded
2016
Headquarters
San Francisco
LinkedIn followers
24,483
Total funding
$175M

Polychain invests in protocols and companies in the blockchain space, advancing the global adoption of cryptocurrencies.

Offices: San Francisco, us

CryptocurrencyHedge FundsBitcoinVenture Capital
View all jobs at Polychain Capital

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