San Bernardino County, California, United States · On-site
$70k–$71k/yr
As the second in command, the Operations Manager actively contributes to the overall operation of the hotel, providing strong leadership to the team. Specifically, this person has direct influence and accountability for …
Skills: Hotel operations, Leadership, Staff management, Guest satisfaction, Quality control
San Bernardino County, California, United States · On-site
Summary of Essential Job Functions •Stock linen closets with amenities and supplies for room attendants may include taking supplies directly to room attendants. •Empty room attendant carts of soiled linen and t…
Skills: Cleaning, Linen management, Customer service, Time management, Organization
San Bernardino County, California, United States · On-site
for someone who enjoys a variety of responsibilities, thrives in a fast-paced environment, and is passionate about providing memorable guest experiences. We're looking for an Innkeeper Bar Supervisor who will lead the ba…
Skills: Hospitality management, Bartending, Barista skills, Customer service, Inventory management
San Bernardino County, California, United States · On-site
At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, RESET provides unique access to some of the most iconic views in the United States. Each of our 65…
Skills: Housekeeping, Cleaning, Laundry operations, Attention to detail, Chemical handling
San Luis Obispo, California, United States · On-site
Nightsky Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, …
Skills: Hospitality, Customer service, Upselling, Cash handling, Point-of-sale systems
San Luis Obispo, California, United States · On-site
Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, our luxur…
Skills: Culinary leadership, Kitchen operations, Menu development, Inventory management, Cost control
San Luis Obispo, California, United States · On-site
$17/hr–$19/hr
Our Bartender will contribute to the operation's commitment to high quality guest service and teamwork while providing drinks and preparing and serving food. This is a full-time, onsite, non-exempt position. The pay rate…
Skills: Bartending, Customer service, Cash handling, Up-selling, Drink preparation
San Luis Obispo, California, United States · On-site
Nightsky Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, …
Skills: Hospitality management, Bar operations, Team leadership, Inventory management, Cost control
Irving, Texas, United States · On-site
What You’ll Do: Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Banquet Servers are responsible for providing prompt and courteous service …
Skills: Customer service, Food and wine knowledge, Event setup, Communication, Teamwork
Irving, Texas, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest expe…
Skills: Housekeeping, Cleaning, Customer service, Time management, Attention to detail
Fort Worth, Texas, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest expe…
Skills: Housekeeping, Cleaning, Customer service, Time management, Attention to detail
Fort Worth, Texas, United States · On-site
Join our team as an On-Call Bartender! We are looking for an energetic, customer-focused individual to provide exceptional beverage service for hotel guests, banquets, and special events. Responsibilities: Prepare and se…
Skills: Beverage service, Customer service, Bartending, Cash handling, Inventory management
Irving, Texas, United States · On-site
What You’ll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic l…
Skills: Front office management, Team leadership, Hospitality management, Guest services, Staff training
Hillsboro, Oregon, United States · On-site
Director of Sales Opening Team | New Lifestyle Hotel Brand | Hillsboro, Oregon Build the business. Lead the team. Shape the future. We are seeking a dynamic, relationship-driven Director of Sales to lead revenue strategy…
Skills: Sales strategy, Business development, Revenue management, Relationship building, Market analysis
Austin, Texas, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Houseperson you help create guest experien…
Skills: Customer service, Team collaboration, Physical stamina, Time management, Attention to detail
Willoughby, Ohio, United States · On-site
What You’ll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and…
Skills: Customer service, Communication, Professionalism, Cash handling, Property management systems
Fairfax County, Virginia, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest expe…
Skills: Cleaning, Dusting, Polishing, Vacuuming, Customer service
Calistoga, California, United States · On-site
$21/hr–$23/hr
Pay Range: $21.00 - $23.00 Hourly We're seeking an experienced line cook to prepare food for restaurant, employee meals, banquets, room service, and special functions, meeting hotel standards of production quality and qu…
Skills: Food preparation, Kitchen equipment maintenance, Inventory management, Food safety, Sanitation
Austin, Texas, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest expe…
Skills: Cleaning, Dusting, Polishing, Vacuuming, Customer service
Des Moines, Iowa, United States · On-site
What You’ll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and…
Skills: Customer service, Communication, Professionalism, Cash handling, Property management systems
San Bernardino County, California, United States • On-site
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The Operations Manager oversees daily hotel operations, including quality standards, cost structures, and guest satisfaction. They provide leadership to the team, manage food and beverage operations, and ensure the property meets brand standards.
Candidates must have a bachelor's degree or equivalent experience and two to three years of employment in a related position. Strong communication skills and the ability to work in a team-oriented environment are essential.
As the second in command, the Operations Manager actively contributes to the overall operation of the hotel, providing strong leadership to the team. Specifically, this person has direct influence and accountability for the cost structure, quality standards, RESET culture, and guest satisfaction. In the absence of the General Manager, he/she is responsible for the physical property as well as the operation, the Talent and the guest. They have great knowledge of hotel operations, are committed to guest satisfaction, and provide a great experience every time. Understanding that it is the Talent who makes it happen on a daily basis, they provide ongoing support and motivation to the team.
Salary Range: $70,304 - $71,000
Summary of Essential Job Functions
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Bachelor’s Degree or equivalent education/experience required.
Two to three years of employment in a related position.
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day.
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
The safety and security of our guests and associates is of utmost importance to PMHG. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences. As a company we're committed to our core values of respect for one another, our communities and the planet. We manage with a dedication to sustainability, a tradition of teamwork and a passion for innovation and entrepreneurship. Committed to diversity + inclusion, our people-first mindset lies at the center of our corporate DNA. Our vision inspires our approach. We build relationships. We create value- driving top line revenue and bottom line results for our owners. Join us and join the future of hospitality!
Offices: 5425 Wisconsin Avenue, Suite 700, Chevy Chase, MD 20815, US
People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences. As a company we're committed to our core values of respect for one another, our communities and the planet. We manage with a dedication to sustainability, a tradition of teamwork and a passion for innovation and entrepreneurship. Committed to diversity + inclusion, our people-first mindset lies at the center of our corporate DNA. Our vision inspires our approach. We build relationships. We create value- driving top line revenue and bottom line results for our owners. Join us and join the future of hospitality!
Offices: 5425 Wisconsin Avenue, Suite 700, Chevy Chase, MD 20815, US
